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Virgin Media Retention thread

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Comments

  • COS
    COS Posts: 550 Forumite
    Part of the Furniture Photogenic Combo Breaker
    Its great to have another competitor, however the price structure for home choice is below par. There is nothing to tempt me away from NTL and may not be wise for any of us to use Home choice as a threat when trying to reduce NTL bills, I think the move would will be laughed at by NTL customer service.

    If home choice is part of BT i fear that the service will be a long time in the Digital market before it can match NTL prices.

    Watch this space comes to mind
    Rememember. Everyone seems normal until you get to know them.
    Never pass up an opportunity to go to the bathroom.
    If you woke up breathing, congratulations! You get another chance. And finally, be really nice to your family and friends; you never know
    when, You might need them to empty your bedpan.
  • Lady_K
    Lady_K Posts: 4,429 Forumite
    Part of the Furniture Combo Breaker
    I just rang them and I dont think I'll bother because the guy that answered (sounded early 20's) couldnt get off the phone quick enough! Not a very nice introduction to potential new customers
    Thanx

    Lady_K
  • spicy_b
    spicy_b Posts: 31 Forumite
    wooo hoooo,,, i just got off the phone with ntl. Seems as though luck is on my side! they have just offered me talk unlimited/basepack/10mb bb all for £35 per month for the year...
  • COS
    COS Posts: 550 Forumite
    Part of the Furniture Photogenic Combo Breaker
    Dinners on you :beer:
    Rememember. Everyone seems normal until you get to know them.
    Never pass up an opportunity to go to the bathroom.
    If you woke up breathing, congratulations! You get another chance. And finally, be really nice to your family and friends; you never know
    when, You might need them to empty your bedpan.
  • Lady_K
    Lady_K Posts: 4,429 Forumite
    Part of the Furniture Combo Breaker
    spicy_b wrote:
    wooo hoooo,,, i just got off the phone with ntl. Seems as though luck is on my side! they have just offered me talk unlimited/basepack/10mb bb all for £35 per month for the year...

    Gawd how did you do that?

    Is that talk unlimited 24 or just the unlimited?
    Thanx

    Lady_K
  • mchu6am4
    mchu6am4 Posts: 445 Forumite
    The freephone number supplied in this post (08000520243) is no longer valid but an alternative is given (0845).

    Anyone know any more freephone numbers?

    Thanks, Ash
  • spicy_b
    spicy_b Posts: 31 Forumite
    Lady_K wrote:
    Gawd how did you do that?

    Is that talk unlimited 24 or just the unlimited?

    umm,, its just the talk unlimited... dont really need Talk Unlimited 24 as im at work during the day ( and just use the work phone ):D
  • mchu6am4
    mchu6am4 Posts: 445 Forumite
    mchu6am4 wrote:
    The freephone number supplied in this post (08000520243) is no longer valid but an alternative is given (0845).

    Anyone know any more freephone numbers?


    Anybody any ideas?
  • COS
    COS Posts: 550 Forumite
    Part of the Furniture Photogenic Combo Breaker
    mchu6am4 wrote:
    Anybody any ideas?

    If its for NTL and you already have the phone on special rates the call is free, however if not its worth paying the local rate to change.
    Rememember. Everyone seems normal until you get to know them.
    Never pass up an opportunity to go to the bathroom.
    If you woke up breathing, congratulations! You get another chance. And finally, be really nice to your family and friends; you never know
    when, You might need them to empty your bedpan.
  • Lady_K
    Lady_K Posts: 4,429 Forumite
    Part of the Furniture Combo Breaker
    What do you mean special rates cos? If you mean talk 24 that doesnt cover 0845 numbers or 0870 or mobiles only 01 or 02 uk landlines and no international. Which one covers the 0845 ones then?

    It said when I rang the NTL 0845 phone as I was waiting it was about 5p per minute, I still think its a lot when you hold for a long time and its really bad when your complaining about a mistake they have made
    Thanx

    Lady_K
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