Virgin Media Retention thread

airtrack12000

SaverSarah wrote:

Ooh Virgin and Sky have really p****d me off now! Previously in this forum I posted the deals they both told us we could have if we switched to them for all three services (to recap, currently have all six mixes plus movies, sport and Sky+ with Sky, and unlimited phone and broadband through Virgin – was Telewest).

Sky warned me that Virgin might lose Sky Sports News, Sky One and Sky News but Virgin swore BLIND that this would never happen in a million years. Now, of course, that's exactly what's happened.

Am very glad we hadn't got round to acting on their advice (being indecisive, pros and cons for each option obviously).

But now none the wiser with what we should do as we were definitely swinging towards going to Virgin for all three...

Ho hum!!

Screw SKY, at least VIrgin are acting as though they want your custom where as SKY's take it or leave it attitude stinks!!!

Nicky321

Just got off the phone to virgin, they offered to knock me a further £4.00/month off my package. So it now stands at

Currently £58.00/month for

XLg TV
4MB Broadband
Talk 400

and theyve offered me it for £54.00. I told them Ive been offered a similar package with Sky for £47.00/month including Line Rental to BT and they gave me the number for customer relations saying it may take a bit of doing, but they should be able to match the price sky have given.

Is £54.00 a deal for the above?

C_Ronaldo

Nicky321 wrote:

Just got off the phone to virgin, they offered to knock me a further £4.00/month off my package. So it now stands at

Currently £58.00/month for

XLg TV
4MB Broadband
Talk 400

and theyve offered me it for £54.00. I told them Ive been offered a similar package with Sky for £47.00/month including Line Rental to BT and they gave me the number for customer relations saying it may take a bit of doing, but they should be able to match the price sky have given.

Is £54.00 a deal for the above?

we r paying £35 for 2mb BB, XL tv and phone free all day everyday

Nicky321

C_Ronaldo wrote:

we r paying £35 for 2mb BB, XL tv and phone free all day everyday

:mad: And there i was thinking I was getting a bargain when they reduced it to £58.00. Guess I'm going to be on the phone tomorrow to disconnections (retentions). I dont mind (or at least i dont think) going down to 2mb BB. what does phone all day everyday include? does it include mobiles etc and is it called phone all day?

C_Ronaldo

Nicky321 wrote:

:mad: And there i was thinking I was getting a bargain when they reduced it to £58.00. Guess I'm going to be on the phone tomorrow to disconnections (retentions). I dont mind (or at least i dont think) going down to 2mb BB. what does phone all day everyday include? does it include mobiles etc and is it called phone all day?

i know it includes calls to local numbers and national numbers at any time of the day, im nt sure what the phone package is called, also we were offered to double our BB connection to 4mb for an extra £7

ellives

Nicky321 wrote:

Just got off the phone to virgin, they offered to knock me a further £4.00/month off my package. So it now stands at

Currently £58.00/month for

XLg TV
4MB Broadband
Talk 400

and theyve offered me it for £54.00. I told them Ive been offered a similar package with Sky for £47.00/month including Line Rental to BT and they gave me the number for customer relations saying it may take a bit of doing, but they should be able to match the price sky have given.

Is £54.00 a deal for the above?

I have two boxes (one is V+ box); XL tv (but no movies or sport); Talk unlimited 24; and 4mb b/band

...all for £45

Have had this for 6 weeks now.

Nicky321

ellives wrote:

I have two boxes (one is V+ box); XL tv (but no movies or sport); Talk unlimited 24; and 4mb b/band

...all for £45

Have had this for 6 weeks now.

I'm gonna ring shortly anyone know the best number to ring for virgin to negotiate a deal?

hansi

Nicky321 wrote:

I'm gonna ring shortly anyone know the best number to ring for virgin to negotiate a deal?

0800 052 9403 option 3 if you're and ntl customer or 150 from your virgin phone

Nicky321

hansi wrote:

0800 052 9403 option 3 if you're and ntl customer or 150 from your virgin phone

I was a telewest customer, is it the same number?

hansi

Nicky321 wrote:

I was a telewest customer, is it the same number?

yes, I think so.