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MSE News: New 26-30 Railcard to be trialled...
A nationwide trial of the new 26-30 Railcard will start on Tuesday, but if you want to get one you'll have to go quick, as there are only 10,000 available...Read the full story: 'New 26-30 Railcard to be trialled nationwide - but there are only 10,000 up for grabs' Click reply below to discuss. If you haven’t already, join…
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How long does it take for payment for bus on card
Bought a weekly ticket last week, and Im sure it varies but wondered in general. A £1 card authorisation was taken straight away (but now doesn't show) its now a week later and payment hasn't been taken. Just wondered if this was normal behaviour. (the fact im trying to get a refund from them of course doesn't help!) This…
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Missed hospital appt due to train cancellation
My other half had a hospital appointment at 5pm last Wednesday. She's been waiting six weeks for this. Hospital is 15 minutes walk from the train station at the end of the journey. We went to our local station to catch a train that would get us there 30 minutes before the appointment, giving us twice as long as we needed…
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Bike sizing advice
I took up cycling again due to terrible unfitness and its something I can do, nothing special, got up to a quick 10 mile blast most evenings after work. I have a hybrid bike with 700c wheels and no suspension, around here we have lots of cycle pathways but they are pretty rough and my back and joints don't do well with the…
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Confiscated Scottish bus pass
Ok short as I can, my bus pass was due to run out a few days before end of March so back in Feb reapplied, last weekend card stopped working and bus driver confiscated it and refused to give me a temporary one so I had to pay. Contacted the card issuer to be told new card was sent a week before (it hadn't arrived due to no…
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MSE News: Consequential loss clause to be removed
A clause which aims to prevent passengers claiming consequential losses such as taxi and hotel costs from train firms is to be removed - but getting them to fork out for these expenses is unlikely to be easy...Read the full story: 'Consequential loss clause to be removed from train firms' rules' Click reply below to…
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Bikeability
I have tried to find a Bikeability course for my daughter to make sure she is adequately prepared for cycling on the roads. I went so far as to try to arrange a course. Her last school agreed to run a course, but it didn't happen. If there are independent courses I can't find them. Surely it shouldn't be hard to get a…
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Bedford Trains Season Ticket Refund
East Midlands trains have announced their new timetable for May 2018 which removes all peak trains stopping at bedford and luton instead replacing them with a bus. They've offered a 50% refund to season ticket holders who have to now use a connecting bus between wellingborough and bedford. So, my question is for those who…
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MSE News: UK braces for snow disruption
Commuters are being warned to expect major disruption as temperatures plummet due to the so-called 'Beast from the East' winter storm...Read the full story: 'UK braces for snow disruption - your rights' Click reply below to discuss. If you haven!!!8217;t already, join the forum to reply.
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MSE News: Passengers to be able to pee for free
Toilets in all 18 Network Rail-managed stations will be free to use from next year...Read the full story: 'Passengers to be able to pee for free as major train stations scrap toilet charges' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Delay Repay - checking train times
Worth checking this website if you want to know how late a train actually was. Also shows you what trains are most on time etc. Website isn't fancy but it's functional! http://www.recenttraintimes.co.uk
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West Midlands Railway - Delay Repay
I recently submitted a Delay Repay cancellation claim, using West Midlands Railway's online system, for a journey yesterday (Thursday) from Stafford to London Euston. This is what happened: My train left Stafford on time. At Rugby, no driver could be found, and the train was eventually cancelled. After waiting for a while,…
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Delay Repay: who to claim from
I had multiple train cancellations this morning and as three different companies run 'services' from my departure station to my destination, I am not sure which company to claim from. The first one I went for (cancelled), the next one (also cancelled), or the one after (also cancelled)? I bought my ticket at my departure…
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Should I even travel or not?
I have to get to an appointment on Monday to Brighton. I am travelling from Norwich to London. Then getting the underground tube, and then the overground train to Brighton and then all the way back to Norwich. I am not sure if the trains will be cancelled and what the situation is like in London/Brighton. I am going to…
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Been buying wrong train ticket for 20 months!
Hi MSE, This is my first post! Yesterday I realised I have been buying the wrong train ticket on my Oyster card for the 20 months I have been living in Putney, Zone 2. This is because I use the machines and Oyster (rarely a person there), and it's never been clear the best / cheapest ticket to buy! I thought buying a…
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I didn't receive all of my train tickets?
Hi I bought some train tickets online. The first journey from Brighton to London and then the second journey from London to Brighton. I bought them separately, from Brighton to London I only got 2 tickets (I didn't get the ticket which says "retain for inspection" and has the seat number), but from London to Brighton I got…
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Virgin complaint - am I wasting my energy?
This was my first experience travelling to Birmingham today, and my first experience going via London Euston and travelling on Virgin Trains. The outward train journey wasn't the best - they wouldn't allow me through the ticket barrier at the advertised time I booked and there was an argument between the customer service…
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Making a formal complaint to TFL
I've YET AGAIN been charged incomplete journeys while using AndroidPay. TFL are laughing all the way to the bank. I do not believe that these are innocent mistakes. How do I make a formal complaint?
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If train is cancelled due to bad weather
After paying a small fortune for some train tickets, I am now worried that this predicted bad weather could lead to widespread cancellations. I have read MSE info on this but it only seems to refer to delays and refunds. Two questions - if my train is cancelled due to bad weather do I get a refund and does it matter, as…
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Brighton Railway Station to Nuffield Health bus?
Which bus goes from Brighton Railway Station to Nuffield Health (Warren Road, Woodingdean Brighton) I will be travelling on a weekday? Thanks.
