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Consistency in Financial Ombudsman Affordability Complaints
I currently have 6+ complaints in with the Ombudsman about numerous cards and loans. I am struggling to understand the lack of consistency in their investigators findings. For example, one investigator has agreed that one company should not have given me a loan of £4000 in late 2024 due to the fact that it was plain to see…
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Pension Payout used for paying off debt
I'm at an age now where I'm thinking about possible retirement and looking at my pension options. One of those is that I can get a 25% pay-out when I turn 55. As I have a significant about of debt, 30K+ that is manageable and reducing, paying £1000+ per month. I wondered if it would make sense to pay off that debt using…
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Verify Home Visit
Hello,I owe a couple of debts from an old address about 13 years ago.I never informed any company I owed money too that I was moving.I have recently received a few letters from debt agency's at my new address which I have ignored.The mist recent 1 is from Verify saying they are sending someone for a home visit.I have not…
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debt free wannabe (huge financial family mess)
Hello, I have this MASSIVE family financial issue and I am not sure how to resolve it. Help, please! My husband has no income as his two business are not producing any profit (and they never had since 3.5 years ago, when he started them). My income is good, but not enough to support a high mortgage and a family of 4 (2…
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10 Year Old Catalogue Debt
I have just received a letter from a debt recovery agency about a catalogue (Fashionworld but changed now to JDWilliams) debt from 10 years ago.I have not had any contact about this debt in all that time.It is for £1500....Would this debt not be statute barred and what would my next steps be.I am in Northern Ireland..Thanx…
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DMP and Lump Sum
Hi, I have an incoming settlement from a divorce (buyout from FMH) of £38k. I have £30k in debts across various credit cards which were needed to start my life from scratch unfortunately. All debts have defaulted and passed to agencies, currently paying £100 a month through a DMP with StepChange. I understand that I will…
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DMP Journey
All I am three months into waiting for accounts to default following missed payments. I have 6 creditors owing approx. £92000. I have done a SOA with stepchange and I can currently afford £500 a month towards paying off my balances. I am self managing now after identifying a workable budget. I made affordability complaints…
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Making a full & final settlement offer
I am currently in a DMP that will take 14 years to complete. A friend will give me money to make a full & final settlement offer. Should I make the offer through my DMP provider or go to the individual creditors myself?
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Is there a list of who creditors sell debt to
Is there a generic list of which lenders sell their debt on and to whom? And which creditors use ‘in house’ collections? Which lender is likely to go for CCJ (or decree in Scotland) I’ve tried reading back through some threads (the search function on here is hopeless - or maybe it’s just me!) I’ve accounts with; Natwest…
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Advice on SOA for DRO please
Hello It took me several weeks to face my debt and trawl through statements to make an accurate SOA. I was intending to get a DMP but spoke to Debt Camel on Instagram who said I should be looking at a DRO. Would appreciate any advice on the figures, have written in brackets on the ones that I am concerned may not be…
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Capped gas meter
Hi can anyone help please My boiler is 15 years old and I have informed my council that I cannot afford to run this system and they sent a surveyor out to inspect property which they did and he requested new boiler in january 2024 in March 2024 my annual gas check was done and as I had not been using the boiler and there…
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Going for DMP, Should i still pay the cards that are within the balance transfer promotion window?
Hi All Finally taking the plunge to sort out my debt, I'm looking to go in to a DMP, for now i stopped all credit card payments, my question is regarding 2 cards that i took out a balance transfer for zero interest and it is still within the promotion period so the monthly payment is around £100 each, can i stop these too?…
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Resolvecall chasing old debt
Hello, I’ve just had a door knock from resolve call, who are saying I owe a debt to Orange from 2005 of around £400. They sen a letter last week which I ignored. I don’t recall owing them anything, and have never been contacted regarding the debt before now, as far as I can remember. Am I right in thinking they can no…
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Resolvecall collection letter please help
hi all. I have received a letter from resolvecall with regards to a date I owe to Orange. I don’t recall this debt, Orange went out of business years ago. I understand that I have to send a prove it letter, if I sign the letter an I admitting that I owe this money because I don’t believe I do. By signing it does this give…
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Speak for you Ltd
Hi, https://www.speakforyou.co.uk/ i recently had dealings with this company who almost talked my parents into signing up and paying, and I am issuing a warning, they claim to help fight peoples cases for iva mis selling, when in actual fact theyre charging people £750 for cancelling ivas and trying to offer dro's which…
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In a lot of debt
(Scotland) I have found myself in a bit of debt - quite a lot actually. £39,000. Made up from various credit cards and couple of loans. This month is the first for missed payments. I am trying to build an emergency fund whilst I wait on default letters. However, I have a small issue. I am still relying on credit cards for…
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Contact creditor or continue to wait?
MNBA and Lloyd’s credit cards reported default last year July 2024. I do have affordability complaint ongoing with the Financial Ombudsman. I haven’t heard anything from Lloyd’s and MBNA since account was defaulted in July 2025. Wondering if I should contact them to set up a payment plan or just wait for them to contact me?
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ACI Updraft
Evening all, My Updraft loan still hasn’t defaulted despite missing 5 payments. I have received an Email from them saying… As you are behind with payments and we have been unable to resolve this, we will be asking a debt collection agency, ACI, to contact you and help you bring your account up to date. If you are having…
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Responding to Kearns Letter - Link Financial
Happy New Year to you all. If anyone can advise, that would be very much appreciated. I received a Kearns letter while I was away for the fesitve period and just returned and have 7 days to return before their 30 day stipulated period expires (assuming this is not 30 working days which would give me another 2 weeks). I…
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Needing some support/advice
Hi everyone, I’m really struggling and could do with some advice/support, as I’m at the point now where I can’t afford to repay my debts. Sorry if this gets long I know I will ramble. I’ve always worked from being 16. Back in October 2024 I was headhunted for a new job and took the opportunity. 2 days before starting I…
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Most recent: NST March 2026: The Turtles are revolting!!! by weenancyinAmerica
30 March at 11:25PM
