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Sitting at a crossroads!
Hi all, I've been paying off debts through step change since July 24, I've recently greatly reduced my DMP payments from August 25 to £58 per month (was paying £800 for 10 months but that was crippling me and left me with zero wiggle room for if things went wrong then £400 when reviewed after leaving my 2nd job). I'm due…
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Affordability Complaints
When making these complaints is it just to get interest back or does it include some of the actual money you borrowed? Everything I've read online with the template letters seem to just be asking for the interest to be refunded?
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Newday passed to Wescott
Hi all, looking for some advise please. I've left my debts until they are starting to default and have had my first call/text from Westcott saying they have taken over for Newday. I can't see any defaults registered yet on Trans Union and have had nothing from Newday. Is now the time to contact them and set up a payment…
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Irresponsible Lending Complaint Upheld
Afternoon Just looking for a bit of advice on an upheld decision I had with a lender when raising a complaint. I raised a complaint in relation to 3 separate loans I had around irresponsible lending. They came back after a few weeks confirming that my complaint was upheld across all 3 loans. The first loan was repaid a few…
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Mortimer Clarke referred back to client
Hi all, I could do with some advice. I have received a letter from Mortimer Clarke this morning in ref to "Cabot financial UK" saying I owe £19+ k jointly with my ex husband, but the letter says the account has been referred back to the client and they will be in contact. Key points for guidance: I am not sure what debt…
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DMP partial settlement F&F
Soooo my partner has been on a DMP since 2020, total of 8 creditors and a total of just under £12k still owing. I’ve just sold my house and we have brought together, so am gifting an amount to clear the debts. Ive been reading up on offering less than the full amount to settle the debt as it’s my understanding some will…
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Settlement Offers
Hi, I’ve been paying a DMP for just over 2 years and I now have almost half of the remaining figure available to settle the remaining balances. All debts have defaulted. I’ve sent f&f offers (40%) to all creditors and I’m not getting very far with them, they’re slow to respond and some have rejected. The only one to accept…
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Can I complain to someone Cabot threatening letter
Been on path of asking for CCAs over period of time . Success with some . However Cabot sent letter 6/8/25 stating couldn’t find documentation for Santander loan then on 11/8/25 offered 75% discount . But today receive another letter saying defaulted and they ‘may consider sending an agent to visit you at home ‘ ! I find…
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Help for a 13 year old personal loan
I had a personal loan from a high street bank but stopped payments in 2011. At the same time I moved from England to Scotland. I've made no payments since 2011 nor I have had or sent any communication in relating to that loan. I recently got a letter from a debt collection agency saying they've bought the debt and asking…
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Looking at a DMP
As the title says. And excuse the long thread so here goes. Currently in around 86k of debt. Santander cc £10500 (2 missed payments) santander od £2058 (4 missed payments) Halifax cc £8500 (2 missed payments) lloyds cc £9849 (2 missed payments) Mbna cc £7142 (2 missed payments? Monzo loan £560 monzo od £1950 updraft loan…
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URGENT HELP PLESE ACI DEBT LETTER
URGENT HELP! Hi there, I need some advice please. Please don't judge me, I was very bad at managing finances when I was younger. Back in Oct 2024, I received a letter from Capquest Opus saying they had taken over an old debt. This was a loan from more than 20 years ago and I hadn't heard anything for years up until then.…
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Defaulted on loan
Hi I'm new and looking for some advice. I currently not working at the moment so receiving benefits and pip. I had spoke to step change and set up a token repayment plan until June. they are saying a DMP would be the best way forward. However it will take 10 years. They worked out my budget sheet and said I can only put £8…
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Newbe... DMP Advice Please
Hi all, new to this forum and have read lots of threads and thought i'd post to try and get a little bit of more personal advice/thoughts.. Been on a DMP (Stepchange) since early 2016, currently down to owing just over £8k. The following are the balances and creditors/original creditors. As it's been so long and i've still…
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CCA Requests (Zopa/Cabot)
Hi, I'm currently in the process of working through my 9 creditors to request cca's. (nearly £50k debt) all which was defaulted 6 years ago. Most loans and credit cards taken out 8-10 years ago. So far out of the 9 only 2 have managed to produce a CCA which look pretty good to me. Cabot originally advised they were unable…
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Opos Limted Email - Help!!
Hi, I have been sent by email from the above company the below any advice on how to handle it???? My Credit file is clear and has been for the last 15 years I've been with my partner as we've had a mortgage & credit cards together for that long. Any help would be appreciated. Contact Required.We are attempting to contact…
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Defaults Running Out
It appears that all the defaults I have will run out between Feb-May 2027, so in about 18 months. Does this make any difference when making F&F offers? Or is it not going to make any difference to creditors? All 5 of my remaining debts have been CCA'ed and they provided the paperwork so I'm currently paying small amounts…
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Virgin Active Gym Membership Debt Recovery
Hi all, Looking for some advice or shared experiences. I joined Virgin Active earlier this year and paid for three months of membership via direct debit. I never actually used the gym during that time. After the third payment, I called to cancel my membership, and cancelled the direct debit manually, and now I’ve received…
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About to start self-managing a DMP - some questions
Hi all, I’m preparing to self-manage a debt management plan (DMP) to keep more control over my finances, rather than going down the formal DMP route, and I’d really appreciate some guidance from others who’ve done this or are knowledgeable. Background: I was made redundant in November 2024 and haven’t been able to return…
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Struggling to commit to a DRO
Long story short I’ve spoken with Citizens Advise and I currently qualify for a debt relief order but I’m worried about the consequences it will have on me moving forward. I’m currently out of work and will struggle to get a job for at least a year because I’ve just been given a community order which is a criminal record…
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Cabot threatening to visit
I have a few accounts with Cabot that I have been paying regularly every month over many years, never missing a payment. Within the last few weeks they have been constantly trying to call me between 8 and 9 every morning and then leaving a voicemail when I don't answer. I tend to avoid answering calls anyway as I'm…
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