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Paying by monthly direct debits
Hi all, just a quick question re. Severn Trent water bills… We have a meter in our cupboard under our stairs which shows us how much water we use. We don’t have anyone come into the house to check this so I assume our water use is measured from the road. I know that my nan has a water meter in her house which gets checked…
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Chasing bill 2 years later
By ex boyfriend and i were joint account holders with South East water from when we were living together between 2006 - 2008. It is only now that South East Water decide that they didn't receive any payment from us and are still outstanding £420!!!! I know we paid our bill off before leaving the property to go our separate…
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Received a water bill 5 years after leaving the property
Hi Guys, Im hoping someone can help me. This morning I received a water bill from Southern Water for the house I lived in at university 5 years ago. The thing is that we must have paid this bill because we got our deposit back and the letting places only give you the deposit back if you can prove you have no outstanding…
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drainage
i have just recently moved into my new house and my next door neighbour has informed me about a drainage problem that needs to be sorted otherwise environmental health will be involved.but this was an on going problem before we moved into the house so i dont no where we stand and we also cant claim on our insurance as it…
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Enormous back-pay demand - help!
My mother moved into her flat two years ago. It was a new conversion and when she contacted Southern Water to put the account in her name she was told that her property was not on their system and didn't exist. She and other tennants contacted Southern Water several times over the last two years with the same outcome.…
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New flat: "water drained consult plumber before use"
We've just bought a new flat which was a reposession and the water is switched off and there are labels everywhere saying "water drained consult plumber before use". Can anyone help as to what exactly this means and what needs doing? The agent conveniently gave details of a plumber who can apparently sort it for £200 or so…
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Nice Xmas Gift... South East/Southern Water
Hi all in Oct. we moved into a new house... it's a four bed in Kent. We informed the local water company but then started getting reminders that we hadn't registered our details.... we have only just realised that we have two companies one to supply water and one for sewage. Our water supply is unmetered and we've been…
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Did we overpay on our bill?
We moved into our flat last september. We have 2 bedrooms although one is not suitable to be used as that so it is an office instead. We have a 2 year old and are billed by southern water without a meter. I read somewhere that our bills are higher as we live close to the sea but was shocked when we received our first one…
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Need a little help...
My wife and I are both elderly and there is no water in our taps. As we have no phone we cannot phone their loss of supply number: 0800 783 4444. I know it's a cheek but would some kind soul phone this number for us (it's free) and find out if the supply to Puddle Hill, Hixon, Stafford, ST18 0NG has been cut off for any…
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Discoloured Water - what are my rights?
My water supply is really discoloured (brown colour) and has been ever since I moved in 18 months ago. I live in Edinburgh and come under Scottish Water. I reported the problem as soon as I moved in but was told it was probably just sediment from my cold water storage and there was no health issue. I finally got rid of my…
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charged for what hasn't been used yet?
hi im trying to help my friend who doesn't speak english he moved into his flat on the 17th of november and he's already been hit with 2 bills the first from anglian water (sewage) for £86.21 and the other from essex & suffolk for £46.95. Both the bills are down as being from 17th of november to 31 march next year. If hes…
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Actual meter usage over £750 for 2 adults & 1 child in Yorkshire - what's wrong??
Hi, Since buying the property in Hull (Yorkshire Water) and moving our actual metered water bills keep going up and up. It started with £25 per month, but now we are paying £61 per month DD, account is £217 in debit and projected usage over 12 months is 178 cubic meters. Actual meter reading is also higher than the…
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Bought new house with water meter installed 9 months ago
We have been told by Severn trent Water that we cannot changed back to bill based on rateable value. I hardly think it is fair that we have taken on the responsiblity of the bill without being given the rights the previous owners were privilaged too. Surely, the right to change the billing should go with the property and…
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Reading the water metre!
Hi All Just recieved our 6 month water bill from Anglian Water and nearly choked on my breakfast when I saw the amount.....£633 !! Bearing in mind there are 2 adults living in the house who both work full time we are convinced the high amount is due to a leak. Compared to ast bill our usage has increased by 40 m3 ! Last…
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plumbing & drains care cover ... best deal ??
my policy up for renewal soon ... british gas.. £75 situated east yorkshire . any reconmmendations for best deal ? ( Quidco/TCB user ! )
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HELP advice needed
hi, i moved house 6 months ago from a house on ratable value to a 3bedroom water metered house in the southwest ,one estimated bill & one read bill later £500 !is this high ?there are 5 adults 3 women shower daily,2men showeronly twice a week at home (other times at work) washing machine on once a day,save cold water from…
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in loads of credit with anglian water but DD is staying the same?
I am 120.44 in credit on my water bill, the last period of charge (10th june-9th december!) was £102.47 and I pay £21 direct debit each month. It says underneath that it will be reviewed with my next bill, is this normal?
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£274 water bill - 6 months
hi all my first post. just received my bill from anglian water. is this a typical charge for a 3 bed house, 2 adults, 1 5 year old and a 6 month old baby? period of charge is 10th june 2009 to 9th december 2009. total water charge is £125.44 total sewerage charge is £149.06 total bill amount is £274.50 rgds
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Water Companies Taking You to Court
In July of this year I applied for a mortgage for a new build home. The mortgage was approved and I had to exchange quickly while waiting for the house to be built. I couldn't quite get the full deposit so I decided that I would take out a loan for the balance. I am in full-time employment and my credit score is 900!:A So…
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Lower bills for United Utility customers!
If you are a United Utilities customer, live in Blackburn, Preston or on the Fylde Coast (Blackpool, Fylde or Wyre), are living in rented property, are in receipt of benefits (inc Tax Credits) and have savings under £6000 you could save £££'s on your water bill by applying for a new pilot water tariff. The 'Support Tariff'…