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Bank Charge for Buying Foreign Currency with my Debit Card
Hi all, As the title says, i've been charged for buying foreign currency with my debit card. I purchased some Mexican Pesos, to find i've been handed a £14 "visa charge" from my bank Co Op a couple of days later. Just queried it with my bank and the customer service advisor tells me that it will be a commission charge from…
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Mis-selling Premium accounts
Hi all, I saw this article (link below) and can relate to this. I took out quite a substantial unsecured loan nearly 5 years ago and was told by the banks "relationship manager" that in order to be approved for the loan (in excess of 20k) I would have to take out their premium account. In hindsight I should of questioned…
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Reclaiming from RBS
Hi there i have been going through the motions of reclaiming overdraft fees from my current account with RBS & after some time i have had a letter back saying that they will not be refunding the unarranged overdraft fees or return item charges to which i referred but they are offered me a goodwill gesture of £100 credited…
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Bank of Scotland Email Address
Pleaseeee does anybody have an email address for Bank of Scotland?? I can't locate one anywhere!! :mad: Thanks :D
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default charges: how to check accuracy?
hi all having used a template letter for a credit card with vanquis, i have today received a reply with an offer of £120 which is great news. But they have also sent me a letter with a statement of default charges, now looking on my credit report with credit expert, i THINK i can see more than the number of defaults…
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Timescale for Replies - PPI
Hi, I am new to the site and my husband and I have recently (2 weeks ago) sent out via recorded delivery 7 letters for PPI claims including Vanquis, Bank of Scotland and Alliance & Leicster, Does anyone have any idea how long it can take for a reply? we haven't evan had so much as a acknowledgement!:( Any help or advice…
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BIG Fraud Problem with Natwest, I don't know what to do!
Hi all, My sisters debit card was lost with the pin (all in her purse) and because she doesnt really use it she realised abit late (3/4 weeks) (She doesnt do online or telephone banking) During the time it was lost / stolen fraudulent activities were done on it, someone set an overdraft on the card, put 2 cheques (which…
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Barclays Partner Finance Charges, how do i reclaim?
I had a loan from Hammonds furniture with Barclays Partner Finance and they told me the loan will end on 17th April 2012, so once the final payment came out i cancelled the direct debit. But today i receive a call saying i still owe £101 and i said why and they said late or failed DD charges from years back!!! The lady…
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Natwest Letter
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Bank charges pushing up debt...
Hi :o I have 3 unauthorised overdrafts ranging from 10years to 3years ago. I have put off paying them off as i havent been in the financial position to sort them out. I am now! The one question i have is... I am completely 100% positive that they are all due to banks adding charges and charges to the account after i went…
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sorry for asking but charges!!!!
ok so i get a letter from santander today claiming i owe them £178 in charges??? it stems from a card payment they authorised for £14.99 on 6 april i didnt even know this had happened as i switched to the halifax,in between switching banks my gym went for payment usinf my old santander details...anyway they r now chasing…
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Chargebacks - HELP!
Hi, Not sure if this is in the correct area of the forum but wasn't sure where to post. I've been in touch with Consumer Direct over an issue and they told me I can obtain a chargeback from my bank (Santander). I was wondering if anyone's had experience with this before and what the process is? Thanks
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can i claim??
hi i found my old credit card statements while clearing out a cupboard which i completly forgot about, we took the credit card out in feb 2003 untill dec 2009 which is when it was paid off. i also found the paper work about insurance which states the date the ppi started on. myself n my husband felt we had no other choice…
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bank making me go overdrawn!
Hi everyone. I'll try to make this as simple as I can.... I bank with Natwest and I don't have an arranged overdraft. The bank basically took a direct debit out 3 days before it was due and it was at the end of the month when I had very little left. This took me overdrawn and I actually never noticed until I had a whopping…
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Statute Barred debt?
Hi, its been so long since i did this i'm trying to fathom out where and how to do this forum thing. I've been contacted by 1st Credit regarding a debt (£1200) where the last payment was 08 August 2006. I spoke to them on the phone about this, initially thinking it had been paid by myself and my ex. I eventually…
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Bank of Scotland bank charges. Is this correct??
Hi I have a bank of Scotland current account which is still open although it has a zero balance and hasn't been used in around a year. I tried to claim back charges on this around 2008 and it was put on hold pending the outcome of the court case. Obviously when the banks won my claim was rejected. I have been made…
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topshop store card ppi
I had phoned santander to reclaim ppi which i did not notice was on my account. They have written back to me with a copy of my agreement stating that I should have cancelled the ppi within 30 days of taking out card, can i pursue this as i honestly didnt know i had this ppi on my account. account was openend in 1998???
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Unfair charges from lloyds
Hi, I need some advice. I begun studies at Uni again in September 2011 and went to lloyds to change me account from current to student. According to the advisor my account could not be found so she opened a new one. I later found out that as I already had a student account in 2005 which then upgraded to a graduate account…
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RBS Royalties account
Not too sure if this is the right forum but I need advice. I have had an account with RBS since I was 17, (12 years ago), and have been paying approximately £6 per month for services and bonuses I have never used. I was fairly naive when I set this up and was pretty much up sold to the account (which I only needed to get…
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Debit card failure
Just wondering if someone could give me some advice. I broke my debit card and the bank sent me a new one. After about 2 days they stopped it as I had used it on ebay. After telephoning me and clearing the payments, they said everything was fine. However my card was declined when I went to pay my bills. So I phoned the…
