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Praise, vent & warnings

Archives for October 2018

Supercard Scammers
In Birmingham city centre recently I was stopped by someone who was signing people up for "Supercard" - supercardblack dot com. They told me the deal was similar to Netflix, first month free and cancel any time. Based on this lie they took my card details and signed me up. I realised quickly I'd been charged £25. I called…
Nearly paid twice for Prezzo gift voucher!!!!
http://i1040.photobucket.com/albums/b403/mycaravan/Screen%20Shot%202018-10-29%20at%2016.49.54_zpsrg21a6ug.png After paying for a gift online I got the above! After 24 hours no money had been taken from my Bank account so I was going to pay again when something else distracted me. Today, 3 days later the money has been…
Companies using bullying tactics over reviews
I hope I've posted this on the right board. As MSE has a dedicated board that supports and champions the challenging of private parking 'bully boys' - and indeed I have been lucky enough to benefit from their advice in the past - I was wondering if there was also a way of fighting back, eg home improvement companies who,…
Ticketmaster hack fallout
I received an interesting e-mail this morning. Apparently someone had hacked my computer, found lots of !!!!!!, turned on my computer's camera to record me watching it and proposed to e-mail friends and relatives etc (from my e-mail address book) a combined video. What made it slightly compelling was that they e-mailed me…
Buying from unknown websites?
Posted in this forum as maybe this could come under the 'Warnings' section of it? My wife is looking at a fitness tracker watch & in the high street it's anything from about £215-£250 depending on which model you get. Have a look online & the model that costs about £250 in the high street can be bought from some website…
Three Upgrade Hassle
I know it is not very MSE to admit but I pre-ordered the new iPhone XR on the 19th October. This was extremely painful in itself after they accused me of lying about an email I received saying that I could get it with no upfront cost! Apparently it didn't exist and everyone had to pay £99. After much discussion they…
Postage Admin Charges
Recently I came across a thread containing someone who had challenged the admin fees on the VAT charge from an international parcel. I received a request for customs fees on a parcel from America and the charges were: VAT : GBP 16.39 Excise : GBP Duties : GBP Admin fees : GBP 15.00 Total charges : GBP 31.39 I sent them an…
Warning: *WOOF! WOOF! CORGI is barking again*
We've put our house up for sale and, as is usual nowadays, the sale details have been harvested by various businesses keen to get some money out of us: unknown removers, online estate agent scammers, and now this morning: CORGI HomePlan: CORGI, of course, is vaguely remembered by many as A Good Thing from years ago. And…
DVLA insistent on misspelling name
Isn't it often the minor problems that can be the most irritatingly difficult to sort out. DVLA, despite several requests over the years, just will not correct the spelling of my wife's name on her driving licence. Her surname (let's say, just for illustrative purposes) is KARNSTEIN, and has been since Dracula was a lad.…
Amazon sort out your delivery options.
Purchased a few items early last week (17th), some were available next day but some were marked as not available for premium delivery. No problem not in a rush and the main item is useless without the other parts. So i chose Monday delivery (22nd) hoping the slower parts would be available and save having several different…
Hotpoint Purchase - 6 Months of Ariel Free - In your own time
I purchased a Hotpoint washing machine on 16th September and there was an offer of 6 months supply of Ariel but am disappointed at the speed of the Ariel getting to me, the customer service person on the phone say they just dont have any Ariel in yet to send out to customers :( Rant over. (my clothes are gonna stink :eek:)
Praise for Next
Ordered some flowers and chocolates from Next on Tuesday for delivery on Wednesday. Received an email from DPD at 9pm on Wednesday to say flowers won't be delivered until Thursday. Finally arrived Thursday lunchtime and surprise, surprise, they weren't in the best of condition. Phoned Next this morning who quite frankly…
Grumpy trial
I've just bought a trial pack for £19 from Gruum shaving as featured on this weeks email from Martin. Paying by Paypal(balance) I was charged £49, emailed Simon Leonard and was refunded £30 immediately. Just a warning. I'm sure it's just a glitch but I'd probably pay by credit card next time. Grumpy trial haha I mean't…
Warning - Fray Bentos
I'm not sure if anyone has already posted, however. I bought 2 Fray Bentos Steak and Kidney pies, they can be quite nice and when I am feeling lazy can make a nice change from my normal choice of chicken. I cooked one, cut in half, lots of gravy - no meat. I cooked the second, cut in half, lots of gravy - again zero meat.…
Online food shopping vent
need to vent my anger at Tesco's , did an online shop ordered coffee and tea which had an offer, paid and got sent the invoice with my shopping details, delivery was 2 days later and have now received a CC statement and they had charged me £20 more when I questioned them they said that the offer wasn't available on the day…
Advice Needed - Return of Amazon Warehouse item
Guys. I seem to have hit a brick wall and not sure what to do and was hoping for some advice. Recently purchased Sonly headphones (£220) from Amazon warehouse deals. The headphones were missing some accessories so I returned this via Royal mail and the label was created by Amazon for returns. After waiting over 2 weeks for…
Currys / PC World. Again.
Grrrrr. This predatory outfit gets a deserved bashing on here time and again. You have to wonder if it's even worth the effort of saying: DO.NOT. SHOP. THERE. But, well, here goes: another little addition to the catalog of its sytematic rip-offs of the naive: A friend of mine called me this morning because his computer…
Simba mattress
Be warned the returns process is not as advertised, be prepared to spend lots of time sending emails, making phone calls, being let down on collection days etc.. basically anything possible to push you outside of the return policy terms as which point your correspondence will be completely ignored. The product is poor,…
University Ownership of novel?
I'm unsure if this is in the correct place, so please redirect if incorrect! If one were to write a novel whilst a student at University, and it is published and successful, would the University have any rights to the novel? If not, does it change matters if part of the novel are submitted as part of your course (e.g.: a…
Advice needed - Comfortable Conservatories in liquidation?
We had our roof replaced in Nov 16. Tiled and plastered finish with a 10 year guarantee carried out by Comfortable Conservatories. 2 months after the replacement roof was fitted, gaps opened up along a number of the new and original joins of the walls and roof to the house meaning the roof no longer was watertight.…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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