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Gary Taylor - Not competent
Gary Taylor is an individual purporting to be an architect, however he is nothing of the sort. He prepared drawings on our behalf which were laughed out by the planning office. Drawings were 180 degrees out, red lines were missing, scale incorrect etc etc. The access statement made little sense due to poor English , typos…
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Amazon Marketplace Seller
Early December, I placed and order through the Amazon website with a Marketplace (third-party) seller, HM Direct in Walsall. At that point, they had mostly positive feedback. However, virtually all of the recent feedback reports a similar experience to my own which is: > Item doesn’t arrive. Tracking info appears to be…
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Amazon Warehouse Deal
Something people should be aware of when buying from Amazon Warehouse deals. These are items that have been returned by customers and are sold at a reduced price. I've done this many times before and the items have always been as good as new, so it's a good way to get an extra discount. Yesterday I ordered a Philips Hue…
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Audi TDI owners known issue ignored
A few weeks ago while driving to work the oil pressure warning light came on the dash, I immediately came to a halt and called my rescue service which is part of my bank subscription. They soon arrived and connected a diagnosis tool which revealed that the turbo had blown. After towing me to my local garage the car was…
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Beware! Amazon, never cancel an order
On 15th January I ordered an item cost £93 from Amazon but then changed my mind a few hours later. Amazon emailed me to tell me my cancellation was successful and I would not be charged. I found however the the £93 had gone from the available balance in my bank account. I waited a few days but the available balance was…
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Staples Stationers Price Match Warning
Seriously... I haven't dealt with a company as dim as this in... well... I can't actually think of the last time. This is the 10L Really Useful box I ordered: Note 1: Really Useful only produce one size - 10L. So I buy it from Staples, then send an email to their customer services claiming on their Price Match Promise.…
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DC Digital Warning
I ordered a galaxy note 8 on 12th December. They delivered It fairly promptly but It clearly wasn't new as described - It had a broken screen and no charger, headphones etc. I sent It back as they assured me if I did they'd send a new one straight away. It hasn't yet arrived and they won't give me my money back. The dates…
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TomTom stopping my lifetime map updates
Ive had my tomtom go live 820 for a while now, its always served me well when needed. Part of the reason i bought it was it came with ‘Lifetime map updates’ Today i got this email: Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve…
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Amazon problem.
At insistence by friend bought some books as Christmas presents from amazon. On day of delivery they said that courier had damaged the parcel and it was being returned. I called amazon who resent the books which were received. My account is still showing a month later that Amazon are awaiting the books return. Am assuming…
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Amazon ( praise, vent and warning!)
I ordered an item from the UK site before Christmas and was given delivery estimate which was put back 10 days on the day delivery should have happened. Site stated to contact them if item wasn't received by revised date. I thought this was a little strange so contacted Amazon through chat and was assured that the courier…
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Tesco credit card fraud praise
Super impressed. Text message this morning to say a transaction had been declined in my card and could I contact them. I rang and they had declined a transaction for a rail ticket as it looked suspicious, I use my card 3 or 4 times a day (always pay in full at the end of the month :money:) and so this would not be…
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Healthy Living Direct Limited Warning
:mad:Healthy Living Direct Limited Gardenability Limited Timeless Beauty Limited Sparkling Touches Limited Home Independence Limited Affordable Choices Limited Fashion Friendly Limited Housewares Direct Limited Are all companies with the same address of Wadsworth Road, Driffield, East Yorkshire YO25 9DJ :jTHEY ARE SCAMMERS…
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Crime.Victim compensation
Son had his mountain bike stolen in April last year. Police arrested and charged 2 individuals but were unable to locate the 8 bikes they stole over the space of 3 days from the same location.They "failed to appear" in court the first time but were eventually located and appeared in late September. Ordered to pay £190 each…
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House alarm for 32 hours
A house fire alarm has been sounding just down the road - non stop for the last 32 hours No idea who the home owners are, or where they are.... Who is responsible for dealing with it - the police or local council ? I have asked both for help and neither want to get involved !! When do noise abatement rules kick in ?
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Dell support
Just had a really useful telephone call with a Dell support agent - who turned out to be in the Philipines. I had tried the 'live chat' option without any success. That agent kept on telling me to go to the retailer as they held the warranty. It wasn't a warranty isssue, so she told me to ring Dell's out of warranty…
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Morrisons Match 'n More Card Scam?
My 82 year old sister-in-law received a phone call last night purporting to be from Morrisons. The caller said she was due a £50 voucher and proceeded to ask her a few 'security' questions. They knew her name, address and the fact she had a Match 'n More card. Fortunately, when they asked for her date of birth she became…
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Nightmare Neighbours - IAG
Hello, I really need some advice in regards to dealing with my next door neighbours from HELL. My house is an ex council house, that I have lived in for the past 10 years, and have had to put up with all sorts from my neighbours over that period....ranging from fights outside the property, loud music into the early hours…
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CanadaGooseUKShop.co.uk
Don't buy anything from this website! I placed an order for a jacket, but cancelled the order the next day when I discovered that they are fraudulently advertising themselves as distributors of Canada Goose authentic products. Go to the Official Canada Goose website, navigate to Products at the top and choose Counterfeit,…
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Hospital Parking Charges - Scandalous!!!!
I just have to vent about this. It is cheaper to park to go shopping than it is to visit a sick relative or attend an appointment in hospital. My brother has been in hospital for seven weeks now. He has now been moved and the car park charges are even higher than the last one. My SIL is already worried about their finances…
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Agos Encourages Bad Publicity
It appears Argos has a problem with their attitude to goodwill and good publicity, both of which are very important in todays social media world. Ten years ago if you upset a customer they might tell 50 people, today its nearer 50 thousand, due to Facebook, Twitter and a host of interest forums as well. We've all seen the…