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one call home insurance
just received renewal quote from ONE CALL INSURANCE for house insurance. joined them last year and paid £308 premium. 'automatic renewal' for next year very nearly £450 no claim made this year on ringing them given 'best' quote of £434. do they live in the real world? my pension increase was 2.9% they were going to take…
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Can I request some form of compensation?
I had taken my car in to Lookers Fiat for a service on the morning of 12/03/16. I had a call from the dealership to say that my car would be ready to collect at 11am. Shortly after I collected my car, I then got a call from my insurance company (because I have a black box) - telling me I had been speeding. My insurance…
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Curry's / PC World business account set up without my knowledge
A couple of days ago I had a laptop in mind that I wanted to buy so headed to Curry's / PC World because it was the lowest price. When I was paying I was asked for my name, address, email and oddly "are you self employed or a director?" to which I told him I wasn't. I understood the details would be used so that if I had…
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Scottish Public Services Ombudsman
Anyone had experience of taking a complaint to these guys? If you look at the figures on scottishombudsmanwatch.org, you can see that in 2004-2005, there were 1387 complaints but only 9 were investigated! In 2007 to 2008, there were 2881 complaints and 390 of those were investigated. The SPSO say they want to 'raise…
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hmrc tax bills for scammed pension victims
Not sure if this is the correct forum to raise this issue, but it is a serious issue that needs someone to bring it to the public's attention. A relative of mine, during a very low period in his life suffering from severe mental illness was duped into a pension scam that promised to release £25,000 from his private pension…
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Homebase and schrieber
Bought schrieber a 3 robe wardrobe which comes in a flat pack self assembly, I had some quality issues's with it and notified Homebase accordingly. My experience of this issue can be summed up by "what a bunch of muppets ." unanswered or late replying emails. My advice to anyone considering buying this product (which looks…
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Amazon prime now - Praise
Just used Amazon prime now for the first time. Order placed at 9:30am. Arrived at my house at 10:05am. What a great service. You can track the delivery driver real time and see where he is. Plus using code TRYITNOW has saved me £10. I have even tipped the delivery driver £2 as it was well worth the money.
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'official' complaints
I've seen this phrase loads of times on mse but never really questioned it. Is an official complaint any different to a complaint? Why do people use this phrase?
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If you get Asda Groceries delivered, you need to read this...
I did a home shop on 5th Nov that came to £123.49, but on that day my CC was billed for two amounts: £123.49 and £2.85 My Asda groceries account shows my order as coming to £123.49, so what is the £2.85 for? I rang the online groceries helpline... The guy I spoke to at Asda Groceries said the £2.85 was because, when the…
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Sorry deleted thread. Really is nothing to see.
Nothing to see here. Please move along.
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Super Praise Lidl
ll I was in Lidl today and decided to buy some Easter Chocolate for various family members. A couple of the bunnys had had a mishap - broken ears etc so when I was at the till I joked about the poor old bunnys getting moshed. Chap told me they give food to charity 3 times per week and if at store closing time when they…
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Is it time to dump Scotland?
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Petrol prices
The garage near me (Esso) was taken over last year around November/December. All the pumps we refurbished and they redid the shop. It now has a Greggs and a Subway. The price of petrol is higher than other garages in the area. I checked last night and unleaded was 105.9. The garage down the road was 100.9.
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Sainsburys Energy/Southern Electricity
Up for work 0500 yesterday morning. House had no power. Checked the breakers all OK. Had a quick look outside. Some houses had lights on. So ruled out all houses and a blanket power cut. Phoned the emergency number on our Sainsburys Bill at 0530. Local SSE engineer was checking our meter at 0620. Engineer discovered there…
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Car insurance arrangement fee
I have just re-insured my car with Saga and whilst checking the paper work I noticed "Arrangement Fee" on phoning Saga for an explaination the lady customer service person say's quite politely it's alway's been charged and lot's of insurers do it but we are now trying to be more transparent about these charges. The long…
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Small claims - against the police?
Probably wont get anywhere since it's against the police. I'm asking for someone who's a bit stumped as to how they go about this & don't really know where to begin to look for advice on how. Basically they were out for a drive & had a passenger who had some marijuana on them. He wasn't smoking it in the car, he just had…
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Curry's / PC World Carrier Bag Charge - Vent
Yes, this is a thread about the bag charge! I was caught short today in PC World when I made a purchase without my trusty foldable shopping bag to hand. After paying for goods, I asked for a carrier bag, 5p in hand, and was told it was 8p. When I queried this with the sales assistant at the till, he said that was the…
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Debenhams delivery guarantee is worthless
There have been a number of issues raised on the forums with flowers not being delivered – this is a warning to add Debenhams to that list! They failed to deliver on the promised day and have not responded to the e-mails that I have sent. Their website states: Order before 9pm weekdays, 4pm Saturdays and 2pm Sundays for…
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Curry's complaint handling procedure
Long story short...or pretty much 'the whole story', had a fridge delivered from Curry's, unboxed and discovered it didn't have any legs and noticed that the floor had been scratched because of this, the front of the fridge was scraping directly against the floor and the process of moving it to try and get the rest of the…
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Sports Direct
Just searching to buy my grandson some warm base layer football clothing. Bargain found with this company yet they want £4.99 delivery or £4.99 delivered to a local store for collection. This can't be right as they deliver to stores frequently.
