We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Praise, vent & warnings

Archives for February 2013

eBay Customer Support - Is there any point?
I won an auction on eBay earlier in the week and paid for the item immediately after the auction had ended. I later received a message from the seller asking me to notify them when I pay for the item. I logged into Paypal and noticed the transaction was marked "unclaimed" so I replied to the seller explaining the problem…
TalkTalk screws up package through YouView cold-calling
So I get a cold-call selling YouView, and I agree to talk a look after information sent in the post and assured by a cooling-off period. 1. Nightmare to cancel when I call within cooling-off period to cancel, barely able to understand the person with whom I was speaking 2. They could not reverse out the YouView order and…
Reserving spaces on a public road
What's the deal with some people thinking that they can put cones outside their house and reserve parking on a public road? Everybody else on the street has to park wherever there's a space, most of the time not outside there own house.
LG After care
We bought an LG television just over a year ago. 4 days out of warranty we heard a loud pop noise and it would not turn back on. It would click as if it was trying to come back on but wouldn't. We rang Currys were we purchased it from and they were quite unhelpful to say the least until we quoted that we wanted a…
Attitude to customer service in the UK
Just a small thing but it just shows the general attitude to customer service here in the UK. Picked up hire car yesterday from enterprise. Driving along today - no washer fluid. Nice one. Thing in car saying it had been checked - obviously not. So phoned depot. To say the person did not give a stuff was an understatement.…
Quidco-Appliance Online tracking failure
I am getting tired of Quidco not tracking on all purchases despite going through their site. I just purchased a fridge freezer from Appliances Online but the purchases after a week hasn't showed on Quidco. I cleaned my cookies before going through Quidco. I had to raise a claim. It always seems the higher the cashback, the…
trouble with quickquid
Hi, I had a 150 pound loan off quickquid on the 6th Feb 2013 I had 2 repayment dates 26th Feb 44.25 and 5th April 194.25. I logged into my account and it said that the first payment had been made and only needed to pay off the second they told me the payment was taken early so no payment was required on the 26th with I…
More Than Insurance
I have 2 dogs & cancelled the insurance for one of them having paid all the annual premiums. When I phoned some weeks later to cancel the insurance on the other dog I was told the other one had not been cancelled but they would cancel them both, again ALL premiums were paid for the year & on time. Today I recieved a…
EasyLife
EasyLife say their Radio Controlled Talking Watch is accurate to one second in one million years. BUT, if the watch goes wrong after more than just 6 months - you are out of guarantee. What a ridiculously short guarantee. They just didn't want to know. I would NEVER buy from them again.
cosmeticsfairy.co.uk
Hi I'm a long time lurker of these forums but thought I'd join to praise this website. I've just recieved 4 nail varnishes, 2 eyeliners and 3 eyeshadows for the grand total of £6 including delivery costs. Lurking online for along time I've become slightly cynical and thought the age old "if it seems too god to be true..."…
Makes me proud to be British
The complainers on MSE have nothing on these guys... I think the hairdressers are my favourite
Unsolicitied text messages from Wonga
Hi all I wasn't sure which forum to put this into - Money, Mobile or Rant; please move this post if required. Here's my problem: I'm not a customer of Wonga, but have been receiving SMS messages from them. These are not marketing spam but contain confidential info such as PIN numbers and a customer's name. I have tried…
Sky and Topcashback - rant
Have spent almost 2 hours on the phone this morning trying to get my £100 cashback from Sky, my order was placed in November 2012 and it is confirmed on TCB but not payable. The call centre staff at Sky are less than helpful, obstructive in fact. There is no contact phone no for TCB and im seriously p*****d off now that i…
Bonfires
We have a problem neighbour who is rebuilding his house and for the last week - has been having bonfires in his garden at all times during the day - not small but BIG fires (burning timbers etc) Are there not regulations or rules to stop people from causing a nuisance ? My wife had just put out the washing this morning -…
Praise - Dell
A while back I posted asking for advice regarding a 5 month old dead PC with a hard drive error. Just wanted to update saying PC is now fixed. Guy came out, equipped with drivers and Office discs (originals of which I have left in a safe place....so safe I can't find it), replaced the hard drive, and then sat for over an…
DFDS Ferry - Be very careful using your mobile phone
Dear All, When travelling on DFDS out of Dover on Saturday I bought an internet pass online via my mobile network provider. However, after I bought it (it was £5 and gives me a day's unlimited browsing abroad) I then started receiving text messages advising me that 5 minutes of facebooking (ironic as i couldnt actually…
O2 Parking
Beware of parking charges at the O2. We have just visited the O2 on the 25th Feb to see the Australian Pink Floyd, as we drove into the car park there is the sign displaying the charge for parking £28! Now by any stretch of imagination this is taking the ----' but at this late stage of the proceeding what can you do? It…
Check sky payments- they will take money when they shouldn't
Hi has anyone had problems with sky taking money out of your account when they shouldn't have? I cancelled last year and was issued a bill and a threat of bailiffs. I didn't owe anything but after emailing and trying to call their free phone number on their letter (no reply from the email, phone number non existent) I…
UK Today and Holmes Advisory ?? Nusiance Calls
Had a couple of calls from a company called Holmes (sp) Advisory 02071933068 a debt solution company. Then a couple from a company called UK Today. Am registered with TPS. Anyone else had these jokers call them ??
I became a Starbucks victim...
For a company that offers every kind of fancy drink on the planet they don't half get the basics wrong! I can only drink skimmed milk and tend to avoid them when it's busy as I can't see them make my drink. I got a tea with hot skimmed milk but later needed more milk as it was too strong. I asked for more and I assumed…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Praise, vent & warnings

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Praise, vent & warnings

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free