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New Glasses
Just had an eye test at D&A, took my two pair of glasses with me, after the test the usual question are you looking to buy new ones? (nothing wrong with that) This I declined but enquired on the cost of new lenses as mine needed upgrading, £60 +25 for each pair (£170) because you are using your own frames, £85 per pair,…
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Do not buy an Acer....
Having just spent a whopping 25 minutes on the phone to Acer (an Indian call centre) arranging collection of my Acer again - it took this long to tell them the fault, give my name and address and to get a collection number - this in itself would be enough to put you off buying an Acer. Each word in my name and address had…
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Churchill Travel Insurance I find this hard to believe
Hi I have just booked my annual holiday to Italy
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Privacy concerns (The body shop)
Hope this is in the right place...
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Asda grocery home delivery (or not!)
Has anyone else noticed a recent change in the quality of service on the asda grocery home deliveries? I noticed the new web site seemed harder to navigate for me, but thought i would stick with it as i have always been ok with asda, never had a problem, until today. My shopping was due between 5 and 7pm, and it never…
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BT too incompetent to sort direct debit!
Hi Not sure where was best to post this. I switched to BT from Talk Talk about six months ago to cut down on costs as I no longer needed broadband package. It is BT landline only which I hardly use. The direct debit was set up at £15 per month and this was accurate as the monthly usage never went over this. Suddenly BT say…
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Avoid Bambino Direct!
Bambino Direct BambinoDirect bambinodirect.co.uk I advise everyone to AVOID BAMBINO DIRECT - have just spoken to the person who's been brought in to sort out their issues, only to be informed by her that it was her fault my order has been messed up. I was in the market for a new pushchair and car seat as we had to return…
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Raymond Weil watches
Just a little rant. I have a gents Raymond Weil watch which needs a new clasp, quoted £60 ! , "well it is a swiss made watch" I was told and are expensive, It also needs a new battery "well that will be another £30" (yer right). I took the back off the watch, quite simple, ordered a new battery from Amazon £1.84 inc P&P…
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Visa card transactions on 25th july -check your statements!
Warning! If you used your Visa card on 25th/26th July, you are advised to check your bank statments carefully. I bank with the Halifax and used my card to buy lunch on 25th as did a co-worker. We were both double charged. I contacted Halifax this morning and the "ever so helpful" (not) CSA advised me that the problem is…
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Premier Foods - Terribly nice chaps
A few weeks ago I bought a 3pk of Ambrosia custard from a well known supermarket. Unfortunately due to a problem with the manufacturing process it had gone all yucky looking and watery (something to do with the starch (sp?)). So I gave the customer care line at Premier Foods a bell to let them know something was wrong and…
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Email address for Play.com...
Does anyone know of an email address for Play.com? I ordered an item on 23rd July and its still showing as "Processing" so I want to know what the problem is as the itme is still showing as in stock. Can't find an email address for them anywhere on their site!
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South Tyneside homes
I don't know where else to put this i am going to duplicate it in the local forums. Unbelievable service, I think sometimes the government is just throwing money away leaving matters up to the councils. Applied in 2005, in all my communication with South Tyneside Homes I am not aware of even ONCE where the person talking…
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Praise for PayPerParcel
Hi, I just wanted to share my experience of the parcel company PayPerParcel. I had quite a large heavy package to send to Sweden from the UK, and browsed around getting quotes, most of which were for far more than the package was worth. I found PayPerParcel, and they do a fixed charge for weight to the different world…
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Be very careful in dealings with this security and locks company
Be very careful in any dealings with Dilock Ltd, a locks and security company based in Islington London, trading online as www.directlocks.co.uk. I needed to get quickly UPVC lockable window handles (obvious security risk from a broken handle). A Google search threw up directlocks. I phoned them and was assured that the…
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Local paper and dog attack and police :(
I havent posted for ages just lurking;) However, Im interested in what people think about this. Two weeks ago our dog was attacked, totally unprovoked in the local park, by an alsation. She was nudging her ball along when the dog suddenly rushed over and basically took a chunk out of her leg. Shouted at the guy, your dogs…
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Meccano
Just phoned Meccano about a piece that was missing from my sons set he opened yesterday. The lady was very helpful and the required piece is in the post. Well done meccano for such good customer service :T
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Eurostar have taken payment for a failed booking!
Tried to make an online booking on Eurostar & got all the way through the booking & credit card details (entered) when I pressed confirm it kicked me out & sent an email saying payment error, no booking made & no payment taken. Tried my mums credit card incase that was the problem, it happened again. Next day rang customer…
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Argos make you wait to pay and collect!!
Only one cashier to take your order on the weekend!!! (again) Staff running around like headless chickens BUT still you wait for your goods for collection !!!!!!!!!!!!!! Why do they do this to their customers??? (perhaps we keep coming back regardless!)
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argos reserve!!!!!!
I tried on friday evening to check and reserve an item at local store priced £29.99 but everytime I tried to check the site went down down ? I had no option but to go into store to check on Saturday (new catolouge out) surprised the price had jumped to £39.99!!!!!!!!! as my hubbie needed this I had no other option but to…
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EWWW: Dominos pizza
I'm a big fan of dominos and so is my sister. Every week we order and a while ago when they did the BOGOF we did it every Tuesday. The past month though we have noticed it got quite bad. One week we had to complain because it had so much grease it had soaked through the cardboard then another they got the order wrong. The…