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Dr China problems
My wife is having some problems with Dr China. Briefly after unsatisfactory treatments (a long story, but poor hygiene and not doing all the treatments paid for) from a new practitioner she decided to ask for a refund for the unused 4 appointments of a course of 6 paid for. However, Dr China are saying that as the full…
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Writing a letter of complaint
I want to write a letter of complaint to the insurance company who dealt with the claim against another person. I have had so many hassels from them since the claim was made in July last year that I want them to know how I feel about how the claim was handled. I have managed to write part of a letter detailing the events…
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Recurring Payments on Credit and Debit Card
Please be aware that when you make a payment for something like insurance or break down cover using a credit/debit card you can run into very annoying problems. For example you can buy insurance that appears to be for one year, but the next year you will automatically be charged again if you do not actively cancel. This…
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who keeps calling me!
002017 - this number has rung my mobile 8 times a day since monday...its not even a full phone number that comes up..when i dialled 1471 it said 002017 called today,it was an international call :confused: my mobile number is new and i don't have any friends abroad so cant work it out, anyone got any ideas please..ive tried…
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Debit Card Fraud Advice.
I have recently been contacted by my bank as there were some unusual transactions on my account. One was in france via the internet but the transaction was declined. However one transaction did go through. When I spoke to my bank all they said was they would cancel my card and issue a replacement and when I receive my…
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Little Tikes
We purchased a Little Tikes Princess Playhouse approx 2 years ago at a cost of £200. It is lovely and my 4yr old would live in it if we let her. Unfortuntely the 'extension' has suffered from being outside for 18 months in the wind and rain and the plastic tubing has deteriorated and caused the material to rip. I have just…
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Returning clothing the iron burnt a hole through...
I bought a shirt last week from H&M - still have receipt. Worn once, it's not been washed, went to give it a quick iron this morning, literally touched the thing with the iron and a huge hole burnt straight through it like it was paper. Checked the ironing instructions - nothing special and iron was on normal setting Now…
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Zavvi stole my money!
I recently ordered a box set from zavvi. For whatever reason, the order didn't go through and when I eventually got a response to my e-mail they said they had cancelled it. Rubbish service I thought, so I ordered the boxset from somewhere else. In the meantime, Zavvi have taken £25 from my bank account. This wasn't even…
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privateoutlet.co.uk con artists?
Has anyone else had problems with privateoutlet.co.uk ? Having placed over £100 worth of orders in the "Ringspun" sale on 15th July, I was given a delivery date between 3rd August-13th August, and I have not received anything. I have emailed them several times with no response, and now their main page says "The Private…
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Apple Mac and John Lewis
I bought an Apple eMac from John Lewis with a 2 year guarantee and the hard disk died just a couple of months out of the guarantee period. John Lewis's authorised repairer quoted between £200 and £400 + VAT to fix it. Having become totally accustomed to being able to use the computer and internet and email we reluctantly…
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Ross-on-Wye
Every couple of months over the past 12 months or more I have received correspondence from a PO Box in Ross-on-Wye on very official looking and good quality stationary, that I have won a prize and to phone a 09 number to get an allocation code. Obviously this is some sort of scam and all has been binned, but they are very…
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asda home delivery repeated errors again and again
Some may already know I stopped using sainsburies after their fiasco a couple of months back and I am now using asda. On the whole my experience of sainsburies was solid, only downsides were that howler they made which was a one off and their unfavourable prices for people doing small orders. Currently delivery charge has…
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Setanta signal stops being decoded after a while not watching!
(yes, I am firstly aware of the difficulties people have with cancelling Setanta beforre this thread gets hijcked!) I am obviously a subscriber to Setanta and have been for quite a while (a year or so). Bought it to watch the football as I dont fancy shelling out for Sky until one of those half price offers comes along!…
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pizza hut - fuming
I'm :mad: at pizza hut, to cut a long story short ordered pizza for delivery, the guy on the phone said it will be 30minutes, okay said I. Now it's only 20minutes later and the door bell rings, it's my pizza delivery! I'm absolutely fuming cause on the phone they said 30minutes. Why is it companies no longer deliver what…
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Match.com Rip Off
Has anyone else been ripped off by match.com? i signed up for one month's membership. Now this was more expensive than 3 months or 6 months worked our per month but I wasn't sure it was for me and it wasn't. Little did I know in the hidden small print on an icon if you scroll down the sign up page you are giving them…
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International delivery lost by ParcelForce - opinion needed
Dear All, I had important documents sent to me from other European country (including re-issue of my driving licence) through EMS, which is guaranteed 3 days recorded delivery within EU. EMS is delivered within UK by Parcel Force and so was my parcel. I could not believe my eyes, when I tracked my parcel on the PF website…
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settling bill at hotel
I recently booked 2 nights at a hotel in Lancashire,. I booked on line adn the cost was £139.00. Upon check in the hotel asked for a credit or debit card and swipped our current account debit card. Upon checking though the hotel " held" £199.00 Now , we were very very annoyed at this, we could have had a need urgently for…
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writing a letter of complaint to wilkinsons
hi all i hope ive posted in the right place, ive just been to wilko's and bought a tin of paint sales assistant packed the tin in a carrier bag for me i went to a few more shops then just at the corner of my street the carrier bust at the bottom tin fell on the floor lid came off ive now got half a tin of paint and paint…
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savior energy
I have been foolish to buy shares in savior energy through Bayer investments. Can anyone tell me if these shares can be traded and if so through whom?
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Dixons refuse refund/replacement
I Paid Almost £2000 for a tv from dixons , when it first came it looked used to me , i rang up to enquire about this but they claim it was new etc so i just left it at that. Now 2 months on the TV has got a fault , Dixons refuses to replace the TV or give a refund and said they will get it repaired ....i paid for a new…
