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Name And Shame Companies That Do Not Honour Your Orders
I don't know if I have put this on the right thread, but I think its about time we name and shame all the stores/companies that do not honour our orders. There have been numerous occasions when I have spotted brilliant offers on the grabbit board, placed an order after it has been shown to be in stock, only to find that my…
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Medion
Hi There! I recently bought a super wizz bang notebook via the https://www.medionshop.co.uk website. The computer was in the refurbished section so I got quite a bit off it. It only took a day and a half to get to me but arrived without the stated MS WorksSuite installed so I phoned Medion to ask if they could send the…
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PC World Business Clearance Notebook
I ordered a high end Sony Vaio Noteook from the PC World Business website on the evening of 1st August. There was 1 in stock, stating 3-5 days delivery. I went through the checkout process, paying by credit card. The stock level changed to unavailable, & the next morning I had a confirmation e-mail, & my order status…
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thomson speedtouch - worst service ever?
I have a faulty Thomson Speedtouch 580 broadband router - by the by, it is faulty due to some bad technical advice from Thomson's Tech Support service - it is still under guarantee, but the original supplier has gone out of business (nickknows.com). Thomson told me (incorrectly) that the unit could only be returned to the…
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what are my rights?
bought 2 sets of glasses from specsavers 1 of them was prescription sunglasses. i needed these for my holiday however when i phoned up to find out what was going on they told me the mixed up the lenses for the frames i chose for the sunglasses with the ordinary glasses. they ordered new lenses so on my return they would…
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Webworks Internet - anyone else had problems?
Little bit of background to my problem - a year ago I was telephoned by these people, Webworks Internet who were offering to design a website for my hubby's business for £100 and the website would last for a year. Sounded like a good idea so I gave the go ahead and £100 plus vat (didn't know this) was debited from my…
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Not sure where to add this one - Chinese scooters/mopeds help please?
Youngest son is learning to drive a car, meanwhile has to rely on lifts to and from work and I get the impression this arrangment is wearing thing with said work mate. He is absolutely skint, as always, but I wondered if these Jinlun. Baotian etc Chinese scooters/mopeds (advertised a lot on ebay) are worth buying at only…
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TV Licence 0870 number
I just received a letter stating that I had purchased some TV epuipment and didn't have a licence for the property in my name. 1. The Address was wrong 2. Our licence is in my wifes name. However, they publish a phone number to contact, it being an 0870 number. So for no fault of my own TV Licensing demand that I phone at…
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Aria Technology and Phishing
So far I've only ever recieved phishing (spoof bank or paypal login emails) to one email address. That email address was unique to Aria (I use a unique email address with everyone I register with to make sure they aren'e selling my details on), so I know that the fraudsters had to have got my email address from Aria…
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Nationwide
I've always banked with Nationwide, I used to have a Smart account when I was younger and the interest rates were a fantastic. I've since moved onto a Flexaccount and the online banking facility is great, shows you whatever dates you want! The esavings rate is higher than the flexaccount so I transfer money alot between…
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Dixons/Currys (online)aftersales
I was always a little wary of buying a PC online and not going to a shop to get one, but with the online discounts and codes etc it made sense to buy online. Recently, we bought a pc which was fine for a couple of weeks and then we had serious problems with the monitor. Phoned the helpline and it was picked up a couple of…
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17 bottles of stella for the price of 18
Any one experienced buying a box of 18 bottles of stella (larger) and having got them home and loaded up the chiller found that there were only 17 in there? Got mine from netto so I don't know if it is just them that do the boxes of 18. I know it's not much in money terms to be one short but it's either a mistake or they…
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Lost Package
What are my rights here, I recently bought an mp3 player for £50 from a uk based web company. I came home 2 weeks ago to find a card posted from Royal Mail to say a package had arrived and has been returned to Depot. After calling Royal Mail, they first announced it want at the depot yet and possible is being re-sent.…
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Martin's right about NEVER purchase on a BT cc...
...if only I'd known! New to all this, becoming obsessed and not before time. Have just discovered the hard way! When Barclaycard "kindly" extended my credit limit in 2004 to give me a £750 super balance transfer into my impoverished Barclays current account at 6.9%, nobody mentioned the fact that higher rate purchases sit…
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Buxton/Nestle Water Company
Evening all. I complained to buxton water last week via email that I was finding their new bottles hard to open and over filled. I got a reply within 24 hours via email asking for name and address. Today I recieved a cheque for 5 pounds and a letter saying sorry. I am impressed!:beer:
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Premium rate phone scam BEWARE!!
The Trading Standards Office are making people aware of the following postal scam: "A card is posted through your door from a company called PDS (Parcel Delivery Service) suggesting that they were unable to deliver a parcel and that you need to contact them on 0906 6611911 (a premium rate number). DO NOT call this number,…
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Help! - How do I get Sky to resolve my issue
I wonder if anyone can help me? I have been a Sky customer for around 8 years and 10 days ago upgraded to Sky HD. However they have a problem and didn't switch on my live pause and the record facility. repeated calls to the 'customer services' number yeild nothing but 'we can't do anything it is up to the IT department and…
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parcels2go.co.uk = useless
I recently sold some items on ebay and used http://www.parcels2go.co.uk/ 1st one got there ok. Then almost 2 weeks after they’d been to collect the 2nd item I received an email from the buyer asking where his package was (I’d wrongly assumed that it’d been delivered as I hadn’t heard anything different form the courier).…
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2 complaints down 2 to go
AOL complaint - done Norwich city complaint - done Virgin trains and HSBC next, it'll be great to hear from Virgin again i managed to get £15 out of them last time, just a shame they didnt improve on their service. I hope AOL refund me, the cheeky sods demanded me to pay a bill (that was done on credit) when i wasnt even…
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Changed Flight will cost us £275
Booked a holiday in June to St Kitts for next Easter to celebrate my retirement. We have to go in the school holidays because of husband's job. Two days ago informed by Golden Caribbean holidays that the flight has now been delayed by 2 days departure/return so we can no longer go. I had already booked connecting flights…
