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Sky - Grrr.
Grrr I really need to vent :mad: (so sorry if it gets a bit long). Despite the fact that I only signed up for Sky 2 weeks ago, I am already disappointed. When I signed up I chose the earliest possible instillation date (today - 28/03/05). I have taken the day off work to wait in as there was no opportunity to pick the time…
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Books for children
Hi, Just thought I'd have a moan about Books for Children. I responded to one of there leaflets offering a lovely Peter Rabbit book collection for £9.99; at that price if you joined the books club. I did so and got them with another set of books that I didn't order or know that they would be enclosed with my order. Ok, I…
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Sales calls clogging up my answering machine
I've recently started getting long, long, looooong pre-recorded sales messages left on my answering machine. One was to do with selling an endowment (how'd they know I've got an endowment?!?) and another one to do with some sort of phone call service if you're a BT customer (which I am, wonder if they knew...). It's rather…
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"Threatening Letter" from Severn Trent
I received two letters today from the above water company . The first one started off with "Unpaid Water Services Bill" , Amount overdue is £15.30. Our records show that, although you have usually paid your water charges by now, the above amount remains unpaid . Please arrange to pay immediately" I thought what the hell is…
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Boots store in Morden
popped in there today with my boots parenting vouchers for my free huggies starter kit. as i couldnt tear the coupons apart myself (arthritis cingers, not lazyness) i handed them over and not only did he get me my huggies starter kit ut also got me the adevnt starter kit as he saw the coupon even though you're meant to buy…
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Powerplaydirect - never again!!
I ordered a PSP game from Powerplaydirect.com last Mon the 20th March. It was in stock and they despatched it on Tuesday the 21st - all was well as it was a birthday present for my son who's 9 today, the 27th. I was a bit concerned when the despatch note said to allow between 3-6 working days for delivery and also…
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Morrissons Child Safety Superstars.
On Saturday, my little lad disappeared win the fruit and veg section of Morrissons. I called his name loudly, as I made my way, back to the entrance doors; where i accosted a member of staff with the words, 'excuse me, my little boy's lost.' She immediately called to Customer Services, asking for all floor management to be…
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Mothercare Advice Please
Hi all, my sister bought a pram from mothercare just under a year ago. The pram hood has snapped and just recently (with child in it) the pram collapsed whilst out for a walk. My sister took it back to the branch to complain and ask for a replacement but was told as they did not have a receipt that they would not replace…
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ebuyer.com
I have bought a few things off the net and generally been pleased with the service, but I recently used ebuyer.com after a reccomendation from a friend. The first problem I had was accessing the website, it was as slow as a wet week, at first I thought it might have been my computer, but after trying a different com[uter…
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tescos pay at the pump
I always use pay at the pump. I have two gripes 1...At a rough guess every 4th or 5th time the printer fails to give me a receipt so i end up having to go in and queue for a receipt (the very reason why i use p at p in the first place). The till operator then has to go out the back to get the details and give me a hand…
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Interflora
Ordered some flowers online, UK time would have been around 11am, they were delivered at 4pm!! Fantastic service, especially given it's Mother's Day so I expect they're really busy. :T
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Has anyone heard of Chase Bank?
I've received three emails from Chase Bank on Saturday asking about my “account”. The name rings a bell somewhere and while I'm 99% sure it’s a scam I just wanted to check. This is a copy of the second email (The first was aking me to log in and the third is the same as this one): Your online credit card account has…
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Sky Digital. 2, 4 or 6 packs??
Skys newest tv advert tells us that we only have to pay for the types of channels we want to watch. We can pick 2, 4 or 6 channel packs. Well sorry for being the awkward consumer but I only want 3 packs, and as per the advert why should I have to pay for anything more. Rang customer services to be told no we cant do…
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Brewers Fayre
Watch out when you go for a meal at a Brewers Fayre we got charged £3.70 for two small glasses of coke....Daylight robbery.....it makes me so angry....you go to the States or Canada and all refills are free, it costs you an arm and a leg over here esp when you have a few kids.
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Whinge about Tescos
Hi all Just thought I would post this inthe hope that it will prove to be cathartic. I got up early this morning (well, for a Saturday anyway!) to get my wife one of the oft advertised £5 bouquets from Tescos from my daughter. I got there at 8 this morning and they had none left! This sort of thing really winds me up! I…
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Dvla
Must congratulate them on a speedy service re processing a refund on a car licence. Sent the letter off 1st class wednesday and got confirmation today that it has already been proocessed.......obviously got in before the rush come post budget!
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Oystercard - beware!
I have a pre-pay Oystercard, and have it set up to top up automatically once the balance falls below £5. This normally works fine, and saves me a lot of time which would be spent queuing. Yesterday I entered at my normal (Zone 5) station and the balance showed as just over £5. As I was travelling to Zone 1, I assumed the…
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Tesco Flowers Refund - Very Impressed!!
Just recieved flowers that are gift for Mothersday Day - to mum. Ordered from Tesco and was gutted when they got here - £23.75! As much as they are pretty they were so not worth the money at all. Rang them up and they refunded me straight away and we keep the flowers or throw them, very suprised how easy it was, I wouldn't…
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Bought product which has broken and no response from retailer
Hi there I bought a bag from an internet retailer based in China and it broke the first time I used it. I e-mailed the company I bought it from to tell them and they e-mailed me back to ask for photos, which I e-mailed back the same day. This was about 2 weeks ago. Since then, I have sent 2 other e-mails chasing them for a…
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Is sending an Invoice a legal requirement?
I deposit some money into my Overture PPC account and before I turned on the account and started 'spending' the money I asked for an Invoice. They have told me that they will not supply one for 6 weeks! Are they allowed to 'not' send me an invoice for this period of time?
