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PC World ????????? RETURNS?
Hello, I have a problem with my laptop and im not sure what to do with it. I bought it from PC World and i want to know if anyone knows what the returns procedure is. It is a packard bell and when it has been on for let say 2 hours it will suddenly turn off. The base is extremely hot and the fan is very very noisy. I do…
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new suite
Received my new 3 and 2 seater leather suite 3.3.06. :T The guys that delivered it couldn't wait to go left it wrapped in a fashion as they had had to cut plastic to get cushions off to get suite through door. When i eventaully took off wrapping there were 2 nicks in back of 2 seater obvious stanley knife blade marks. a…
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WHSmith pricing policy
If you are shopping in WHSmith then please make sure that you are charged the correct price I was in the Greenford store today where the two items I wanted were incorrectly priced... 25 pack of DVDs, priced at £12.99 but scanned at £7.99 and Storage boxes priced at £5.99 but scanned at £9.99 They were happy enough to let…
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woolworth website woes
Avoid ordering Cd,s etc from their website- site is poor, asks for password till it drives you mad, stuff ordered Sunday still not even dispatched !!!!!
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Amazon - had to cancel order as 3 weeks delivery!?
I ordered a 512mb SD card with Amazon (and some japanese prints to push it over £15) and got 'super saver delivery' free. It stated my items would be with me in 2-5 days. A week later and no card. I then got an email stating my items would be dispatched 1st April. Two weeks on and I've had to cancel the order as I can pay…
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Variation of Forged Cheque & Worldpay scam
WATCH out for a horribly simple scam that's swept the US and Canada so is bound to be heading here. The conmen advertise for "secret shoppers", saying they'll pay you to help with a survey on money transfer companies. People who respond are sent a cheque, typically for £500 to £1,500, told to pay it into their bank account…
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Got someone elses billing info when completed my order!!??
Did a search on MSE today for Mother's Day Flowers thread and took a look at recommended site https://www.valueflora.com Decided what I wanted to order for my mum and mil and did my mum's order first online. Order went through and the order info that I printed out was correct. I also recieved the nochex transaction…
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Dell - payment taken but order cancelled
Not sure where to post this. Transaction arose out of a special deal posted in grabbit board. Dell took my oder for a laptop on Tuesday. I used quidco first and entered an e -value code to get to the machine I wanted. Card details were entered and transaction was processed. Checked bank account online today - they have…
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e-tyres
Recently needed to replace 2 tyres on car and having read various posts on MSE decided to give e-tyres a go. They were absolutely first class and their prices were better than most of the usual tyre garages. Wouldn't hesitate to use them again. Turned up on time and the fitter was really helpful . Certainly beats waiting…
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Mango Book Club
Morning all! I have just recieved a parcel I wasn't expecting anything, but thought it was one of my freebies eventually comning through, but no, its Mango charging me 99p for a load of crap in a box its all junk mail and a book that I have no interest in, I havent joined mango (and wouldnt) so all i can think of is when…
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Dixons 9 Months IFC But Charged £15 For Early Payment
Last September I bought a video camera on 9 month interest free credit from Dixons. The final balance is due by June this year. When I took out the IFC (its done through HFC Bank) you set up a direct debit. However HFC will only take £12.74 per month - you cannot increase your DD - you need to send a cheque for anything…
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Council Tax rebate! Yipeee
Hi, thanks to this site and being referred to the VOA website I found that my flat was in Band C, but the same flat above me was in the band B. I made a request to the VOA valuation dept and have just been notifed that my flat has been rebanded to band B and will receive a refund since I have been there (Sept. 2000). These…
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Fraudulant use on my card
I hope this is write place to vent my anger and ask for some advice. On 6th feb I was using my on line banking with Nationwide and noticed that there was a discrpancy with the balance on my account. The details always show two figures, one that shows whats in the account now and another balance that shows what it will be…
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Direct Debit "overpayments"
Last week I noticed that a certain broadband supplier had taken more than 3 times my normal billing amount from my account this month. I've rung up to to and sort it out, and I was told that someone would call me back in 48 hours which nobody did. I have not received any billing information from the supplier to tell me…
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Nationwide customer service
Hi all, I just received a wonderful phone call from Nationwide apologizing for the mistake they made when I asked them to change my name after I got married. It would have been nice had they not made the mistake in the first place, but the lovely lady made sure everything had been resolved and then credited my account with…
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Bt Business Number
does anyone have any fax numbers or numbers to call someone in senior management or head office level for BT (business users). normal customer care has been appaling so i dont need their number! Why do i need it well heres the start of my letter After seeking legal advice I write to inform you my horror at the level of…
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So angry with Talk Talk
:mad: I am bouncing mad !!! Basically, to cut a very long story short, I took out a contract with Talk Talk ( TT ) a few months back. Told the rep I was moving home, he said it was no problem, sign up with them and I could call them when I move and they would sort things out. I signed up and called them a month ago to tell…
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Problems with Nectar?
Has anyone had any problems with points failing to appear on their Nectar card balance? Since the scheme was launched I've had repeated problems with a variety of Nectar's partners: • Cashiers at BP garages who don't know how to add "bonus point vouchers" or wrongly tell you they don't accept them (AFTER you've paid for…
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Courier unreasonable behaviour
Hello, I am expecting a parcel which is to be delivered by a courier (CityLink). I called to ask at what time they would come and they don't want to tell. I asked to have the telephon number of the driver to check with him the route he is taking and the time he expects *roughly* (+ - 2 hours!!) to be here. They refuse to…
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"Orange" offers
Hi all, A couple of months ago my wife received a call from Orange, saying that as she was a loyal customer they would give her 10% off if she took out another years contract. We're quite happy with Orange so she accepted the deal. This month we get the bill in and it's £30 higher than normal (£90 not £60 for both phones).…
