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Intelligent Finance credit card website
... is not very intelligent at all if you ask me. Half the time it won't let you log on because the "system is not available". However, it doesn't tell you that until you've entered all your security details. Then tonight I did manage to log on. I wanted to make a payment as it's getting near my payment date. However, when…
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Dormant Swiss Bank Account Scam
Has anybody else received an e-mail from a "Dr Roland Henry" asking for details so that money from dormant accounts of Holocaust victims can be "processed" through your account - 50% to him and 50% to keep?! I replied telling him where to go! :D
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interflora - help with complaining
i recently ordered some flowers to be delivered for a birthday but they did not arrive, i have contacted interflora and they replied as below Thank you for placing you order with Interflora. Please accept our sincere apologies for the inconvenience and disappointment caused in the non delivery of your order. After…
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Scottish Power - Aaaarrggghh!!
I received my annual energy assessment from Scottish Power yesterday, tellnig me I'm £380 in credit. Yippee! I think, so ring them to get a cheque sent through ASAP. It turns out that the muppet they send to read the meters has been reading my gas meter, not my electricity meter!!! The billing went wrong in November but…
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GP Out of Hours Care
I felt unwell last week, and woke up on Saturday with a very high temperature and in a lot of pain. I tried the usual paracetamol, drinking water etc., but couldn't bring the temperature down. The painkillers were not even touching the pain. By mid-afternoon, my other half was concerned and rang NHS Direct. He was put…
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Toys "R" Us - Whats your opinion
Just wanted to know if anyone has had any problems with Toys "R" Us including 1) Customer service 2) Replacing goods / repairing I am just doing this to see if anyone else had problems with them as when I have been in contact with the store they have a poor customer relations and this runs from the store right upto the…
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Damn
If only I knew of this place when one company really !!!!!! me off early this year, knew about it and contacted me cos they feared I was up to something. There we are. Thankfully most places do provide good services. Being cautious and asking lots of questions always helps. :confused: :rolleyes:
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daily mail dvd offer
I 'm pretty sure that last w/end my mail said they were starting free dvd's this saturday. today i got a copy but no dvd . is it a con ??all those extra sales ? :mad:
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Car Servicing
Got my car serviced today - they ripped me off, but were very nice about it. I arrived at 08:35 and they gave me back the car at 09:30. The bill said 1.30 hours labour, when I queried this, he said it was 1.3 hours and not one and a half hours. I then pointed out that they'd only had the car for 55 minutes - assuming they…
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£900 Credit note help (shop denies they said they'd give a refund)
For Christmas I got a £900 bracelet from my mum. I hated the bracelet (she thought I might not like it and spent over an hour deliberating whether or not to buy it) As my mum knew I might not like it she specifically asked if they would refund her credit card should I not like the bracelet, my mum was with her sister and…
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Ruddy Halifax
To say i'm livid is an understatement, especially as it's Saturday and I can't do sod all about it till Monday :mad: To cut the story short, I've been on a monthly payment plan in which i've been paying a set amount each month for 3 months which the Halifax agreed to and arranged. The reason for this is that the property…
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Central medical supplies...highly recommend
What fab service from them. I have never shopped with them in my life and only found them as I was looking on the internet for a replacement part for my breast pump. They didn't have the part I wanted, so emailed to find out if they could get hold of it. Within a few hours they responded by saying that they no longer stock…
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UIA insurance
Broke my glasses before Christmas and coldn't afford to get them repaired at the time. When I finally got around to taking them to opticians told they were irrepairable. Thought that was the end of that. On the off chance I phone my insurance company UIA and was told that yes they were covered. You usually have to claim…
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Vent ad nauseam
I just got back from holiday later than expected. The plane home left without me, simply because I was 10 minutes late for check-in. Where's the customer service in that?! Only 10 measly minutes - who cares about 10 minutes?!! Getting back a day late meant I was late paying off my credit card. I quickly paid over the phone…
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Hoverspeed Bank holiday nightmare
Just to warn anyone booked with Hoverspeed this summer. DO NOT BE LATE to check in. On bank hol Monday in May we arrived 10 minutes after check in time (along with about 12 other vehicles) only to find out they had sold our places on to other people. Even more annoying we had tried to phone Hoverspeed at 6.30pm to find out…
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A Strange Sort Of Spam
I received this e-mail in my Lycos inbox this morning :- "Dear xxxxxxxxxx@lycos.co.uk user, Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week. If you could please take 5-10 minutes out of your online experience and confirm the attached document so you will not run into…
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Abbey National - what happened to them?
Hi, I have been a good customer of Abbey National for over 20 years, so has most of my family. Following the shock of a serious illness I really didnt have the inclination to monitor my account. Unfortunately direct debits hit my account and I have incurred charges of £700 I have put £5000 into the account to get it back…
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fax scam - 'FROM THE DESK OF BARRISTER BODE NEWTON ESQ
the usual about money left for next of kin blah blah .. by a late ENG. MARK ANDROLIA ,Nigeria all in capital letters , a cool $8,000,000 yeah right what annoys me most , well im CHINESE !!!
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DVD rental service
I subscribe to sainsburys dvd rental !!3 discs} and was relatively happy with the service until recently. I complained about the speed of picking and dispatch of DVDs after they show as received on my queue and was given this reply:- We do our best to get the discs you have requested to you as quickly as possible. However,…
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recorded delivery
I've just hit a snag with recorded delivery and as it may affect others I thought it was worth posting about. I sent a package at the end of May to a department within one of Britain's largest universities and it has not been received. I have spent days chasing this up and making a claim for compensation against Royal Mail…
