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Car Servicing
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italiastar
Posts: 1,448 Forumite
Got my car serviced today - they ripped me off, but were very nice about it.
I arrived at 08:35 and they gave me back the car at 09:30. The bill said 1.30 hours labour, when I queried this, he said it was 1.3 hours and not one and a half hours. I then pointed out that they'd only had the car for 55 minutes - assuming they started working on it straight away - his immediate reply was that they had two "technicians" working on it for some of the time.
They also charged me for a sump plug washer, even though they went no where near it - I put some mud on one of the undertray bolts and unless they put some back for me, it was still there after the service.
They charged me for 5 litres of oil, even though the engine capacity is 4.5 litres.
- I hate these people!!!!
I arrived at 08:35 and they gave me back the car at 09:30. The bill said 1.30 hours labour, when I queried this, he said it was 1.3 hours and not one and a half hours. I then pointed out that they'd only had the car for 55 minutes - assuming they started working on it straight away - his immediate reply was that they had two "technicians" working on it for some of the time.
They also charged me for a sump plug washer, even though they went no where near it - I put some mud on one of the undertray bolts and unless they put some back for me, it was still there after the service.
They charged me for 5 litres of oil, even though the engine capacity is 4.5 litres.
- I hate these people!!!!
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Comments
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I take it this was a main dealer?
EllieEllie :cool:
"man is born free but everywhere he is in chains"
J-J Rousseau0 -
Yes - you got it in one. The really worrying thing is this one was the cheapest at £165 - my supplying dealer wanted nearly £300 for the same job!!!!! :mad:0
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italiastar wrote:They charged me for 5 litres of oil, even though the engine capacity is 4.5 litres.
) 60% discount on this years service.
Would have been really chuffed had the price not gone up from £116.99 last year to a whopping £150.00 this year. How can they justify that kind of increase for the same work? (both were standard 12.5K services).
Before anyone says "why don't you do it yourself?", this is my first new car and I have to have it done to comply with the warranty. However, as an engineer (as well as an MSE), it breaks my heart to pay £150 for what is essentially an oil change taking 20 minutes and using £14 worth of parts!
Still, warranty runs out next summer so I'll be doing my own 37.5K service.0 -
From your 1st post it says they never removed the undertray to get the the sump but they charged you for oil
How can they charge you for oil if they never drained the old stuff out 1st?0 -
How can they charge you for oil if they never drained the old stuff out 1st?0
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I am a mechanic and never heard of that.
Best and quickest way is to remove sump plug and drain oil.
Maybe they didnt change ur oil after all and just charged u for it0 -
[/QUOTE]I am a mechanic and never heard of that.Have a look at this -
http://f64.nu/oilchange/DSC_0004s.jpg - I'm sure they'll use an automatic version - whilst the pump is doing it's work and cost me £80 an hour, the "tecnician" is ripping someone else off. About 25 years ago you could got to a garage and use this sort of kit yourself.- I totally agree!
They did because the oil is actually very clean - more than I can say with my wife's Skoda, which has the same engine and has cover half the miles - they also didn't remove the undertray!0 -
Sorry but if you are stupid enough to go to main stealers then they will rip you off.
Stop showing off, buy a car out of warranty and let a knowledgeable independent service it at half the cost or less, and do a proper job.
Going to a main dealer is certainly not mse!0 -
mr_accountant wrote:Sorry but if you are stupid enough to go to main stealers then they will rip you off.
Stop showing off, buy a car out of warranty and let a knowledgeable independent service it at half the cost or less, and do a proper job.
Going to a main dealer is certainly not mse!
What a helpful post Mr Accountant.Baby #1 due December '050 -
mr_accountant wrote:Sorry but if you are stupid enough ...Stop showing off...
Going to a main dealer is certainly not mse!
Sometimes postings can make the poster come across as a complete ar5e, sometimes not. I'm not sure how to start an opinion poll, but I know how I'd vote for the above comments.
To borrow your own terminology 'Being abusive in a posting is certainly not mse!'0
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