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Mobiles

Archives for December 2020

Are there any reliable mobile phone battery retailers left out there ?
I'm having a nightmare trying to replace my Samsung EB-F1A2GBU Battery. It's for a Galaxy SII but I've never had a problem before. One DOA and one non delivery from Amazon so far. I've been using Amazon since they started with no problems until now. I've tried to avoid fakes by buying from places with good reviews and…
Iphone 12 mini charger
I bought an iphone 12 mini but has no charger with it i decided to use my old iphone 6s charger and it worked. Hope this is ok and will damage my new phone.
Please recommend me a mobile ?
I've got two mobile related problems: 1. I don't have any kind of working phone* and am expecting a phone call on Monday and need some kind of phone, preferably the cheapest possible, must be payG, and I must be able to get it before Monday. 2. I have an old three sim card (standard size) and at some point need to use it…
New customer definition - vodafone
Hi, Is anyone able to advise what the definition of ‘new customer’ is for vodafone mobile phone contract plans? I left the network about 6 weeks ago to move to a sim only deal but reception is shocking so trying to see if I can benefit from new customer deals if I rejoin or if there hasn’t been enough elapsed time so need…
Cheapest receive text/call SIM-only?
Hello, My phone has two SIM slots, I'd like to setup secondary SIM to receive texts and calls only, never call or text anyone. What would be cheapest way to do that? Buy some pay as you go top up every half a year to keep number active? I will never call or text from this number, just want it to be active in my phone so I…
sim card
my mum had a doro 6520 mobile on pay as you go with asda .sadly she passed away & i thought i would put my husbands sim card in it who is also on asda ,but when i put it in is says no sim card so i put mums sim card back in as there is £21 on it thought i could use it till money ran out .but i get the same message no sim…
Buying mobiles from Argos
I am finding that everytime I am routed to Argos from the mse site or Google shopping/other sites they never actually have the phone in stock. Same on ebay? Has anyone elseen experienced this?
new 'unbranded' smartphone or 2nd hand iPhone 6
I'm after a smartphone for my elderly mother to use, whos never had a phone (she is 76) but was interested in texting Christmas day (we sort of encouraged her to show an interest) to give her a bit of contact with the outside world. Ideally dont want to spend too much in case it doesnt get used much. What would be better,…
Missold.a business contract
What happens when o2 has missold a business SIM only monthly contract? I'm changing this contract and just found out today it is a business contract. I never knew. Was contract I got for my dad a couple years ago. I pay the monthly bill
Anyone else still waiting for an iPhone 12 Pro Max from mobiles.co.uk?
Hi guys, I ordered an iPhone 12 Pro Max on 27 November from mobiles.co.uk and it was initially said to arrive by 12 January, some time later I got an email to say that it was expected by end of January and more recently an email to say by end of February.I've called them a few times and they have said that they get small…
Mobile phone roaming Barbados and St.Luica
Good afternoon am I correct in noticing that only Vodafone ( and with that only in certain plans ) have roaming in Barbados and St.Luica Thanks
Mobile Insurance Claim - Proof of usage?
I bought a phone for a friend for his Birthday in August, it was an iPhone 11 from the apple store. He insured it straight after getting it, policy being in his name. His phone was recently stolen and he filed a police report and gave that to the insurance provider, I also sent him the receipts I got from the Apple store…
Free Apple TV trial
I bought my new iPhone on the 29th November and I’m only after finding out there may be a free 1 year subscriptions to Apple TV. True, am I to late, if not how to go about claiming? I suppose another question to ask is Apple TV worth it? As always thanks for your advice Kevin
Cheapest pay as you go sim
Am i correct in thinking that i could order a three data sim and add £2 credit and use that to make calls for 3p a minute? if not, then i also have an old 123 sim from three i never used. Could i still use that and receive the cheap rates not currently available to new sim orders? I believe minimum top up is £10 for this…
Thought I'd cancelled contract - I haven't!
Hi all After a quick bit of help. Switched daughter onto a new contract earlier in the year and thought I'd cancelled old one with Vodafone. On reviewing general finances, turns out the I haven't (sloppy I know). I will now cancel of course, but wondered if there was any possibility of a refund, as the account has been sat…
Needing plan advice
Hi all, I’m planning on travelling in the next few months(crazy I know) and I’m unsure about the way I should do things. I’m about to buy a new iPhone outright and plan to use a pay as you go sim - most likely Smarty which offers 30GB for £10/pm. However when it comes to travel, they don’t have much flexibility outside of…
Smarty unlimited for £18 pound...then £20...Now cheaper
I was pretty sure that the smarty unlimited plan was £18 a week or so ago. went online as was gonna swap daughter over...found it to be £20...thought damm I’ve missed the offer the guy in the online chat said that if I go via. Uswitch. Then the offer there is only £15 if that helps anyone
EE unlimited 5 poundplan
Hello I wanted to inform you that EE realized a packege for loyal costomours with true unlimited data as well as in the eu and Swizerland. I am currently in Germany and I made 160 GB with it. Every ee User should get this SMS Hi, EE here. Grab this amazing add-on offer for Christmas: Unlimited data, minutes and texts for…
Three - Data Reward sim balance
I have a Three Data Reward SIM and a My3 account. Could anyone tell me where on My3 I can check how much of the 200mb data allowance I have left please.
Talkmobile
Is it just me or is Talk mobile absolutely disappointing? Spent 45 min spelling out all my details one syllable at a time, repeatedly, to a lady who should not be involved at the forefront of customer service. After me telling her I wanted PAYG at beginning of this long long long call, at the very end she tells me she…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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