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Should I keep a second iphone sent by Vodafone in error...?
I was sent a duplicate iPhone 4 back in June when I agreed an upgrade on my account. I was told it when it was due to arrive but it didn't show and I ringing them every day until they sent me another. Typically the original one turned up the next day and before long I had two. I have tried my absolute best to get them to…
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Your experience of customer service in mobile phone shops
I went looking for a new phone in 3, Vodaphone, T-Mobile, Orange, Phones4U and 02 shops at the White Rose in Leeds yesterday. The lady in the 3 shop was the best followed by the chap in Vodaphone. No attempts to sell me but proper customer service in that they were knowledgeable and very helpful. Staff members were playing…
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Cancelling a contract with 3 then rejoing to get cashback
Hi, I'm currently with 3 on a sim only 1 month rolling contract. Looking to upgrade to iPhone 5 and take advantage of Top Cash Backs offer of £96.96 cashback on an iPhone 5 contract from 3 but its only open to new customers. Is it possible to join as a new customer now then cancel my sim only once the new iPhone arrives?…
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second hand/refurb blackberry to use on giffgaff?
I am considering getting a blackberry to check emails on the road (as am recently self-employed and starting from nothing). At the moment I just have a prehistoric nokia with basic call functions. I think that giffgaff has the best rates for this kind of thing (and a blackberry bolt on if I want full use of it). Do you…
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re-ohoning spain
Hi Guys. My daughter is in Majorca with her english mobile , usually has a spanish sim in, but not this time.??? I have hundreds of free minutes to any mobile from my landline as part of my package.TT. If I phone her direct just using her normal phone number, no code , which I use to text her, who pays for the call, her or…
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are Orange in the wrong if so what to do
Hi, I have an Orange mobile contract which also includes broadband. I've had this for a few years now and the only reason I renewed that last time (it's a 2 year contract) was because of the broadband and I didn't want the hastle of sorting out another broadband provider. Yesterday I received a letter from orange stating…
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Serious Thread: iPhone 5
Why are people getting the new iPhone? I just cannot see the draw, it is about 6 months behind the curve, but if I am missing something, then please fill me in. And by behind the curve, I mean the NFC support, which I can see becoming quite popular over the next few months. Also the limited spectrum support for 4G network,…
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o2 want £300 deposit for Iphone 5!! Possible workarounds?
Hi all. So long story short I tried to get a new iphone 5 on my account this morning. They said i had been accepted however..... i needed a 300 quid deposit which I would get back in 3 months and i was not impressed. Granted I am aware my credit rating is poor as i took 2 overdrafts out when i was a student last year, i am…
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Orange mobile rip off!
Hi all I'm new to this forum although I always refer to it for advice. However, I really do need help now. Last May I decided to take out a new mobile phone contract. Initially I anted 02 as I have used the before and they are reliable BUT I applied online and never heard anything so I assumed that I had been declined for…
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Orange Contract
Orange recently sent me a lieutenant stating they are cancelling the free broadband within my contract. When I signed my contract back in February 2010 that was part of it. I have no had to find a different broadband provider so I can get Internet at home. Where do I stand with cancelling my contract with orange??? Help!
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Best time to get Galaxy Note?
Hi all Upgrade time has arrived and I've decided on the Galaxy Note, best offer I've found is on 3 with the following: 24mth contract 300 mins 5000 texts Unlimited Internet + free phone = £22 per month (plus possible £30 Quidco cashback) But I've just noticed that the Note II will be released mid October, so would it be…
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T-Mobile refusing to repair <12months old phone - what are my options?
Hi Everyone, Long time lurker first time poster... I have a 24 month contract on T-Mobile which came with a HTC Wildfire S phone. After 8 months of use, the phone gave up the ghost one evening and refused to turn back on. Naturally, I took the phone back to the T-Mobile store where they duly took it in for assessment. For…
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BBM Cheap
I have had a BlackBerry for nearly 2 years now, and my contract is going to end in December, eventually I will be looking at getting an iPhone, but I think for now, I want to keep the BlackBerry whilst I save up some money. So I am just looking for a cheap way to get BBM, as its what I use the most. My current contract is…
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Any IP5 nano sims on PAYG?
Hi, I'm going to get a sim free iphone 5, i'm currently using a GiffGaff sim with my IP4, but it seems like they won't have nano sims for a while. So i want to get a PAYG sim so i can use my phone until GG get some nano sims, there seems to be some good deals on one month rolling contracts, but I want PAYG with no…
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O2 contract help!!!!
I sent this email to O2 this morning regarding their change of T&Cs and mis-selling me my contract. "I am emailing regarding an issue I am having with upgrading my account. !When I bought my contract in June 2012 (through Carphone Warehouse) I called your call centre to ask what the difference is between getting the…
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iPhone 5 best sim only deal discussions
I don't want to be locked into a 24 month contract having experienced issues with some network providers before, plus the high monthly cost with limited minutes/texts etc. I don't want to commit to a 12 month sim only contract as that negates the point of not buying a contract deal, plus 3 may be awful (from past…
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iPhone 5 offline - would it work with any tariff?
Might sound like a silly question, but if I could get the iPhone 5 offline (which I've been offered at £550), then I'm considering getting this and then get onto a cheapish sim-only deal with at least 500MB of data. Does anyone see any obvious problems with that approach?
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minimum time before requesting PAC?
i have just transferred my mobile number to O2, but does anyone know if there is a minimum amount of time i need to be with a network before requesting a PAC? its just that i have found a much better payg tarrif with someone different, and also the customer service with O2 has left a very sour taste in my mouth
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Vodafone refuse to cancel my contract.
I have currently been a victim of fraud with someone buying 2 phones and adding 2 numbers to my account and running up a bill of over £300. I received a text message from Vodafone telling me that i didn't need to do anything. I decided to ring up and try to find out what happened. they explained what had happened and that…
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MSE News: Mobile networks reveal iPhone 5 prices
"Mobile networks have revealed their prices for Apple's new iPhone 5 - but how do you find the cheapest tariff? ..." Read the full story: Mobile networks reveal iPhone 5 prices
