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Imdemnity insurance claim
hi i am looking for some advice regarding an extension built on the house we have just bought. the search results from the solicitors found that the previous occupants had a small extension built at the rear (i think its classed as an orangery or sun house, not quite big enough to be a conservetary). as the house id a…
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Nursing home insurance
Is this something that can be taken out after someone has already reached old age? My mother is 83 and in fine fettle. She has absolutely no desire to be in a home and it would only happen if ill health/ infirmity forced a move. Would the annual premiums be in the many thousands?
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Homefix 24/7 managed to speak to my dead mother
A remarkable achievement recently from Homefix 24/7 managing to speak to the dead. Homefix 24/7 sold my mother insurance for her sky satellite dish for £75 a year – questionable insurance in that the cost of a call out is less. However the real concern is that their sales techniques. Their sales people used high pressure…
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Prepayment card???
Hi we were recently flooded and our insurance company are sending a prepayment card with settlement of the balance of £990 to replace our things- just wondered if this is common practice now? I always thought they sent a cheque? Unsure why it is being sent to way Many thanks
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car hire
I hired a car from avis last week for 3 days. I booked it online and collect the car from a local hotel which is part of the avis hire group. The car was fine had it for 3 days returned it on the last day at 4.30pm. gave the keys back to the manger of the hotel who didn't bother to check the car. The next day at about…
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reporting accidents?
hi, i was hit from behind on sat 8th dec, we exchanged details etc and when i got home i reported it to my insurers. however that evening i got a call from the husband of the other driver (who wasn't there) asking if I'd be willing to let him pay for the damage, i told him that I'd already reported it so no, he then got…
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Car written off, premiums refunded? No.
Hello, first time poster and could really do with some advice... I'll start from the top here... My carwas recently broken in to outside of my home. The would-be thief bent the topof the door and unlocked the car through the gap they had made. They had a goodroot around but got away with nothing as far as I could see. I…
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Multi-trip travel Insurance, is there any need for me?
I'm flying to Frankfurt in October to run the marathon out there. I always get insurance for overseas marathons just in case the worst happens. I'll be travelling there on my own. Also next year I'm taking a family holiday to Dorset, and I will be running a number of marathons in the UK, travelling usually by train and…
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Notifying Insurance Mid-Policy??
Hi, I am about to change my car on the policy and as I went through the process I realised my named driver had a claim since I started this policy. The process to change the car didnt prompt me to check/update any other information so I called up to see what I needed to update. I was very surprised to be told by AXA rep…
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Need to declare house insurance claim to car insurance?
Suppose my £1000 plasma tv were stolen and I made a claim on the house insurance. Would I have to report this claim to the car insurance company?
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insurance company lost witness statement
hello last year I have been in an accident where I came from a minor road and the other party slowed down to let me move onto the major road but then did not slow enough and hit me... now when I pulled over there was a witness stopping saying he had seen how it happened and that he was willing to be a witness. So far so…
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Mobile Phone Insurance
Hi - I wonder if anybody can help. My daughter's screen is broken on her iPhone 5. The phone is insured and we have been making payments to the insurance company for the 3 months she has had the phone. We are in the process of making an Insurance claim. We have sent in the claim form in stating what happened and enclosed a…
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Cancelling home insurance during a policy
I'm currently renting, but I'm looking to move at some point in the next year. The contents cover is up for renewal however, and I can only seem to find yearly policies. Does anybody know whether it's possible to cancel a policy after it's started and stop paying for the rest of the year? Just in case I move out. To be…
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Claiming compensation through insurance
We recently had a small leak in our converted basement, which was caused by a leaking pipe outside the property. Yorkshire Water repaired the leak, but left the hole unfilled in the road for five days. In that time we suffered torrential rain that filled the hole, and emptied itself in our basement. We spent two nights…
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One Show
Oh dear, they've just suggested that if you have an expensive heirloom that costs a lot to Insure. If you would not want it replaced as it's of sentimental value then don't bother paying to insure it as you would be wasting your money. If you follow their advice and have a claim, you could find your entire claim reduced by…
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Car insurance confusion
Hello, I'm very confused as to what to do and hope someone can help, please. I bought a new car and insured it with Sheilas Wheels. In order to prove my No Claims Discount, I was asked to provide the letter of renewal from my old insurance company (Swinton), which I don't have because renewal isn't due until March.. I sold…
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Buildings or contents?
Looking for insurance for a brand new property, wondering about rebuilding cost. Property was valued for mortgage purposes before it was finished, both by visiting and looking at standard plans/specifications, and rebuilding cost set at £196k. After purchase was agreed, extras and changes to the tune of £4000 were added…
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Making a claim - Home Contents v Bank Gadget Cover
Hi all, Had a terrible night last night when I came home to find we had been broken into. They took my MacBook Pro, iPad 2 and PS Vita. It looked like a smash and grab. Now my question, do I claim under home contents for everything or should I claim for just the MacBook Pro and claim for the other two under my banks gadget…
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One Call Insurance (Car)
It was my fault for ticking the "common law spouse" on the online form, but I spoke to them several times on the phone explaining that my named driver was my boyfriend and that we didn't live together - nothing was mentioned about the tickbox I'd done wrong. When he sent his driving lic in they sent me a letter stating…
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Insuring my Studio Apartment
Would appreciate if someone could help me out. Basically I am renting a studio flat on a ground floor, the house has been converted into 3 flats in total. I want to get contents insurance for just my flat so I am guessing that I am correct in just putting it as a 1 bedroom flat when filling out the forms? Also the front…