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Jet2
Has anyone else had problems with making a claim with Jet2 via this site? Apparently they no longer accept email claims. Only hand written one's, with copies of your boarding pass.
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Compensation Success
KLM cancelled our flight from Amsterdam to San Francisco one day before travel. Re-routed as a resulted, finally landing in SF 11hrs later than we should have. Used Resolver to lodge complaint for compensation. No hassles, easy to use and got over £1200 refunded. RESULT!!!
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Flight diversion
Does this flight compensation also relate to a diversion? Me & my partner flew to Greece a couple of years ago. An hour after take of we had to as in Germany & we were there for five hours, resulting in getting to our destination of five hours late!
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Flight diversion on way to dubai
Morning All Late last year I was on a flight from Auckland to Gatwick, routed via Bangkok and Dubai. 20 mins out of Dubai we were diverted due to fog in Dubai. I don't know where we landed but we were not allowed off the plane and were delayed for over 5 hrs with limited access to food or water. Will I be entitled to…
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24 hour delay on 2 legged long haul
Hello I am currently speaking to Etihad about a 24 hour delay I had on a flight from Manchester to Sydney. They are refusing any compensation because the flight from Manchester to Abu Dhabi (the stop in the flight you can't fly direct to Sydney) arrived on time. It was the second flight from Abu Dhabi to Sydney that had…
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Missed flight due to security delays at airport
Is there any likelihood of compensation for having been delayed 10 hours at the airport because the departure gate closed before all passengers had cleared airport security which had massive queues. The airline admitted liability and gave us food vouchers because the plane was still on the tarmac when we got to departure…
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Can I claim?
I recently experienced a flight delay on a Delta plane which meant that we missed our connection back to the UK with Virgin Airlines. We eventually arrived home over 4 hours later than expected. The original flight was booked with Delta but the outward and homeward journeys were on a Virgin plane. I contacted Delta and was…
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Compensation
Back in 2014 I was returned on a flight from Antalya in Turkey in total we arrived twenty minutes late but arrived at different airport. Would this still be classed as a compensation claim as it took over another three hours on a coach plus two hours waiting. Not sure if this would be classed as a compensation claim. The…
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Am I due compensation? Please help everyone...
Hello, I bought a flight from Gatwick to Bilbao with a stop over in Madrid. The first flight (Gatwick to Madrid) was delayed for an hour and a quarter meaning that I missed my connecting flight to Bilbao. I then had to wait in Madrid Airport for four hours until the next flight to Bilbao. Am I due any compensation at all?
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airline claims not responsible
i have an ongoing argument with BRUSSELS AIRLINES over a delayed flight which they claim was not their fault as air traffic control delayed them due to extreme weather conditions. i have checked the regional belgian weather reports for that date and nothing unusual seems to have occurred on that day. clear sunshine,…
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Complicated Question
I booked a holiday with a small Tour Operator. My outbound flight was in two stages, from London to Istanbul then a connecting flight from Istanbul to Trabzon. The connecting flight, which was scheduled to leave at 21:00, was abolished and replaced by a flight that left at 23:55 but my Tour Operator did not inform me (or…
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Small Planet .....Again
Delayed by 40 hours (yes, 40!) in August last year we are still waiting for compensation. We booked through Olympic Holidays who have been useless despite putting us on an airline we had never heard of.
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delayed fllights by ceased airline
Hi can anyone help, I had our family flights delayed with flights by fly hellas but they ceased trading since. is there any chance that I can still claim for the delay?
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Compensation from BlueAir
I have contacted BlueAir about a flight that was delayed with them in June. I should have 400Euro compensation for a more than 3 hour delay to Romania. The have responded by offering me 200Euro voucher to use on their website but I never plan on using them again so where do I go from here. It is half my entitlement and…
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Flight Delay Compensation
Hi, I am new to this forum and need a little help please. My family and I travelled to Greece last year, our outbound flight was delayed by over 10 hours. Using Resolver on the MSE site I applied to the airline for compensation. After 3 months of hearing nothing from the company I escalated the case as per Resolver…
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Help with delayed Norwegian flight from NY to London
Hi guys! Newbie poster here, but regular reader on these forums :) I'm posting as I've had a claim for flight compensation rejected by my airline, and I'm a bit confused over whether I have a case and what I should do next. I'm not sure if this falls under EU law or the CAA as the flight was from New York one way to London…
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School Group delayed by 3.5 hours how do I claim?
Hi My son flew on a trip from Gatwick to Berlin in September and the flight was delayed for 3.5 hours meaning that they pretty much missed a quarter of the 2 day trip. The school booked through a travel company as a group and the company are now refusing to respond tp the school regarding a claim being put in for…
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Booked through BA, operated by Iberia: confusion
I'm trying to claim compensation on behalf of a delayed flight that my parents took last year from LHR to Madrid. The flight was booked through British Airways and operated by Iberia. BA's response was as follows, 'I’m afraid your claim for compensation has been refused because British Airways didn’t operate BA0516 on 21…
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Claim approved... but never paid
Hi! sorry I hope I am posting this in the correct place. I had delayed baggage on a SAA flight from Heathrow to Johannesburg. After submitting a claim to claim my expenses back that I was authorised, and after many complaints from myself that my claim wasn't being processed, I received a letter from SAA in South Africa,…
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Money Moral Dilemma: Should I share my flight delay compensation?
This week's MoneySaver who wants advice asks... I paid for myself, my boyfriend and two friends to go on holiday, costing me over £3,000. We suffered a 4-hour flight delay for which I've received £1,300+ in compensation. They assumed I'd share it with them, should I? Unfortunately the MSE team can't always answer money…