We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Flight delay compensation

Archives for May 2016

Wizzair flight compensation
I made a complaint to Wizzair with the following response. Are they correct? Please be informed that as per our General Conditions of Carriage, "18.3.1. Your right to make any claim of any nature whatsoever against us shall be extinguished if you do not bring an action within 2 years from the date of arrival at the…
compensation for diverted flights - easyjet
Hi Have flicked through the forum and the guidance but am still confused if we are entitled to EU compensation or not. Would be grateful for any advice anyone can offer. Our fight was schedued to leave Luton at 8.00pm and arrive at 9.10pm at Edinburgh. We actually took off at 8.36 - we were told it was because there had…
EU Online Dispute Resolution
I have been receiving the same fob off from Emirates as many others, and was wondering if the EU Online Dispute Resolution process is worth a try? NGA
E Bookers
I had booked flights from Gatwick to Bodram on BA via E Bookers traveling on the 28th May. On 13 May I received an email from E Bookers saying that BA had rescefuled the flights to the 30th May. I eventually got through to them and said that was not acceptable and considered that a cancellation and the flights were no good…
CAA to charge airlines £150 to investigate flight delay complaints
The aviation regulator is to begin charging airlines if it has to investigate complaints against them...Read the full story: 'CAA to charge airlines £150 to investigate flight delay complaints as ombudsman scheme' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…
Emirates second leg delay
Hello, I am looking for advice due to conflicting articles i have seen. I had a flight with Emirates to Phuket from LGW connecting in Dubai. LGW - DXB arrived on time and the DXB -HKT departed on time however we were then diverted to Mumbai due to an engine issue and ended up arriving in Phuket 12 hours late. Some…
Compensation for missed event caused by delay?
Hi everyone, Sorry if this is in the wrong place or covered elsewhere, but I couldn't find any precedent on this one. I was scheduled to fly BA to Madrid yesterday from Heathrow for the sole purpose of attending the Copa del Rey final. My flight was scheduled to depart LHR at 3.05pm and arrive in Madrid at 6.35pm local…
Return flight 15 hour delay from Cairo to London
I've been told I can claim compensation for my cancelled flight but I'm not sure, I'm hoping someone here can help. I booked my flight to Cairo from the Egypt Air website and left from Heathrow. On my return, I got to the airport and was pulled out of the check in line to be told that the flight from Cairo to London had…
Easyjet deny we were on flight
Wondered if anyone can help. We traveled back to London UK from Tel Aviv in September 2012. Our flight was delayed by just over 9 hours. The pilot stated (without any remorse) that a technical fault on an earlier flight had had a knock on effect on later flights, hence our delay. Once home, I submitted a claim for…
Future flight cancelled and offered alternatives don't fit in with holiday?
ABOATFORXMAS View public profile Send private message Find more posts View all thanked posts Add to contacts Hi Wonder if anyone can help? In January we booked a holiday near Biarritz for 21- 31st August. We choose these dates because there were flights from Southampton with flybe on these dates. We have paid for the…
pillar to post shuntinng!
can someone please confirm who is responsible for my Flight Delay compensation application ? I'm being fobbed off by everyone involved ! I booked/paid flights with Thomas Cook - only to discover at the Airport that we'd been dumped on a cheap Turkish flight and the crew turned up over 3 hrs late !!! Ombudsman claims it…
Amount of Compensation Due
Hoping for some help and advice. I booked a flight from Rome to Manchester with Germanwings via Dusseldorf. After arriving in Dusseldorf the connecting flight was cancelled and we had to rebook our flights. We were offered overnight accomodation and Germanwings have admitted responsibility. Am I entitled to compensation…
Amount of compensation due
Hoping for some help and advice. I booked a flight from Rome to Manchester with Germanwings via Dusseldorf. After arriving in Dusseldorf the connecting flight was cancelled and we had to rebook our flights. We were offered overnight accomodation and Germanwings have admitted responsibility. Am I entitled to compensation…
One ticket - different airlines
We bought a ticket to Memphis, flying from Bristol, connecting through AMS (Schippol) and ATL (Atlanta). The original KLM flight ended up being cancelled due to technical reasons and we were put on a later flight that boarded 7 hours and 25 minutes later. Now here is the tricky bit. Despite buying the ticket in one…
Two delayed connecting flights
Hi, I wonder if anyone can help me, as I've read through the guides and am still a bit confused whether I can claim. I booked a return British Airways flight through an agency, London - Maui, via Las Vegas. The return flight was cancelled, however after a lot of complaining at the airport, we managed to get on an American…
Flight delay due to delayed incoming flight
A BA flight was late leaving London due to bad weather. We were then very late leaving Tel Aviv on the return. I've read that a couple UK courts have ruled that passengers delayed due to a delayed incoming flight can claim compensation. This is outside of the EU rules so I'm wondering if anyone has tried this and if so,…
Taking on Turkish Airlines
My parents flights were cancelled in 2015 with no offer of an alternative flight, Hotel or refreshment. They had to rebook their flights themselves and pay for them. They have not received a refund for the cancelled flight, a refund of their alternative flight, compensation for the cancellation or compensation for the…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Flight delay compensation

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Flight delay compensation

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free