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Future flight cancelled and offered alternatives don't fit in with holiday?
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Aboatforxmas
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ABOATFORXMAS
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Hi
Wonder if anyone can help?
In January we booked a holiday near Biarritz for 21- 31st August. We choose these dates because there were flights from Southampton with flybe on these dates. We have paid for the holiday and the flights.
Yesterday we received an email from flybe saying that the outward flight on the 21st July is no longer available. We were offered alternative flights on the 19th July. We couldn't accept these because the kids are still at school and my wife and I have not booked that time off work.
We have managed to extend our holiday booking to the 2nd August at extra cost to ourselves and are now flying with flybe on 24th July and returning on the 2nd August.
No explanation has been given for the cancelled flight on the 21st July and no recompense or compensation for our extra time and costs involved in calling flybe or the holiday company.
What rights do we have regarding future flights being cancelled and the extra costs incurred?
View public profile
Send private message
Find more posts
View all thanked posts
Add to contacts
Hi
Wonder if anyone can help?
In January we booked a holiday near Biarritz for 21- 31st August. We choose these dates because there were flights from Southampton with flybe on these dates. We have paid for the holiday and the flights.
Yesterday we received an email from flybe saying that the outward flight on the 21st July is no longer available. We were offered alternative flights on the 19th July. We couldn't accept these because the kids are still at school and my wife and I have not booked that time off work.
We have managed to extend our holiday booking to the 2nd August at extra cost to ourselves and are now flying with flybe on 24th July and returning on the 2nd August.
No explanation has been given for the cancelled flight on the 21st July and no recompense or compensation for our extra time and costs involved in calling flybe or the holiday company.
What rights do we have regarding future flights being cancelled and the extra costs incurred?
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