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compensation from BA- we won
used resolver to make a claim- took no more than a week- was asked to give bank details so rang BA direct and then found out we were actually due double the comp- £1300!!
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Air Canada Delay - We won
On 23rd July 2015, our flight from Heathrow to Calgary arrived over 4 hours late. The Airline at first refused to agree that we were due compensation citing a "Fuelling issue" at Calgary delaying the incoming flight to Heathrow which was not their fault. The Airline also failed to give any meals or refreshment vouchers at…
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Not on flight Maifisto
We booked a Holiday with Saga in December 2014, flying with Thomas Cook from Manchester Airport to go island hopping in the Canaries on the 25 Sept 2015. The flight was due to depart at 7.00am and we arrived to check in at 4.45am. Due to a mix up between the two of them (we don't know who) we were denied boarding as our…
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delayed flight unruly passenger.
Hi, i am just looking for a bit help, i have submitted a claim for compensation for a delayed flight from Dalaman to Newcastle (delayed 17 hours), Thomas Cook are refusing to pay out because the outbound flight from Newcastle to Dalaman had to be diverted to Bulgaria because of a unruly passenger 7 they are saying that…
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resolver,, as started to get a result
used the template letters from resolver for a 8 hour flight delay manchester to tenerife,,, today i recived a email from thomas cook offering 300 pounds worth of travel vouchers each person,, i do not what to except vouchers,,, my problem is how to reject this offer,,, is there a standered letter on RESOLVER or do i make…
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Altered advance flights
I booked a return flight with B.A. about 1 year in advance of the trip. About 3 months later B.A. informed me that the return flight will be delayed by about 6 hours. They told me I could alter my flight by either another flight on same day or a free change of day. So far so good! The result is that I did not want to fly 6…
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WON my Claim with Monarch! €1600 due (MON1874 & MON1875)
I've just won my claim for compensation with Monarch. (MON1874 20th July 13 - 5.5 hour delay) (MON1875 27th July 13 - 22.39 hour delay) Hubby and I went to Lesbos in Greece in 2013, and were delayed both there and back due to a technical fault with the plane. I tried to claim in 2013 but my claim was rejected. But I saw in…
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Emirates EK038 delay June14th 2015
Hello, I would like to know if anyone has successfully claimed against Emirates Airline for the delayed / cancelled flight EK038 on June 14th 2015 from Birmingham to Dubai due to a mouse on board. I have e-mailed them twice but they say I don't have a claim under regulation EU261/2004 because it was due to extraordinary…
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Condor Ferry delays
Condor ferries to and from the Channel Islands suffered delays and cancellations between 18 and 23 Sept this year. Our return journey on 19 Sept was cancelled and rescheduled to 21 Sept. So far as I can see under EU regs (similar to those covering flights) a delay of over 24 hrs entitles the traveller to 50% refund. I have…
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Cancelled or Delayed? Resolver or Template?
Hi All Time to pick your collective brains again..... Got a bit of an awkward one and would like your opinion on the best way to proceed. I few weeks back I was on round trip flights that was booked through Lufthansa but the outbound was a German wings flight number and aircraft, and the return Lufthansa. The outbound…
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warning for compensation
Hi, just received a reply from the Spanish CSA (AESA) for a 11 hour delay from Palma Mallorca using Ryanair. Using the Resolver tool is brilliant by the way. However because the flight was from Spain I had to use the Spanish authority. Anyway the compensation was declined because we cancelled the flight and used another…
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Blue Air - in the blues?
Sorry for being dim but could someone elighten? Oct 2nd Dep 09.45 Arrive 15.15 supposedly. Chiese whispers, incoming Liverpool flight diverted to Manchester because of fog (no official announcement). An aside Belfast flight over 2 hous late for departure they get a £5 voucher. Flight eventually takes off for Bucharest…
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Eudelay
I contacted the above Company to fight my claim for compensation from Easyjet last year. We were delayed for over 12 hours - there were 15 of us. I saw Martyn's write up ab out being able to claim compensation so decided to go ahead. In August this year, I was emailed by the solicitor who acts for EUDELAY to say…
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Easy Jet Flight EZY7001 Liverpool to Schipol 3 Oct 2015
I am not sure if I am posting this in the correct place, so apologies to the admin if I am not and please feel free to move this post to the correct place. My husband and I were booked on Easy Jet flight EZY7001 from Liverpool John Lennon to Amsterdam Schipol on Saturday 3 October 2015 - the flight was due to depart at…
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Norwegian- wont honour full expenses, no compensation offered
Hello, On 6th June, we were in Portugal and waiting for our return flight to Gatwick when I got a text on my phone from Norwegian to say that our flight had been cancelled an hour before our booked transfer was due to collect us to take us to the airport for our 21:00 flight. An hour or so later, I had another text saying…
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Compensation?
All the things I have read state that you can only claim if your flight is 3 or more hours late.... but..... My wife and I were beginning our holidays. Our initial flight, from a UK airport, was 90 minutes late leaving. As a result of this we missed our connection - with the same airline - at our EU airport (this flight…
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BA reject my claim but lied on reason why
I was scheduled for a BA flight at approx 19.50 hrs from Faro to Gatwick 2 weeks ago and they delayed this flight and rescheduled it over 16 hrs later. We were told by the ground staff it was a technical fault and the plane was delayed in Edinburgh. The flight was then scheduled to arrive at midnight but at 9pm they told…
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Solicitors
Due to severe baby brain, it seems that I unwittingly got 2 solicitors to claim flight delay compensation for myself and my husband. Solicitor A successfully claimed, took their fee and we received a cheque for £250 each. A few weeks later I received a letter from Solicitor B who wrote to inform me that the airline had…
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How long for the compo?
Vueling, the Spanish airline. Via Resolver they've agreed to pay something - three weeks ago now - and have collected my bank account details. So far nothing, despite two reminders. Anyone suggest how long this company, or companies in general, take to finalise a claim?
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Train Delay
Hello, Is there a way to figure out exact time of Eurostar Arrival? I traveled from Paris to London. I think the train was delayed by more than 5 hours. Eurostar thinks the train was delayed by 290 minutes. Therefore, I am trying to figure out the exact arrival time. thanks!!
