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Flight delay compensation

Archives for March 2015

Thomson Flight delay claim rejected
Whilst going on a recent holiday we experienced the following delay: The flight left Gatwick at 1300hrs a delay of 1.5 hours, there was no explanation as to why it was late. As we were sat on the aircraft there seemed to be some sort of problem with the toilets, as they were closed by the cabin staff, and the TV screens…
Icelandair - Refusing to pay without Booking Reference
Icelandair have finally accepted to pay compensation for a flight I took in 2010. However they say I need to provide my booking reference, which I do not have. My booking was made for me by a school as it was part of a school trip. I have provided Icelandair with my passport details but they are still requesting the…
Turned down for flight delay compensation
Our Thomson flight TOM164 was 5 hours late taking off on 17/2/15 and we weren't given information or offered refreshments. Extra annoying because were were called out of the lounge we had paid extra for and told to go to the gate at the normal time. Looking on Moneysavingexpert.com I found all the details and the template…
Got £800 plus when we would have settled for £100 - BA are stupid!
Transatlantic flight delayed by 24 hours. They kept us waiting around for 9 hours saying technical problems would be fixed, then eventually gave up. I wrote to them asking for 1) Reimbursement of $100 we had paid for first night in LA but couldn't use, and had to pay again for following night and 2) Them to waive their…
Virgin Compensation offer
I have a letter dated 1996 from VA offering 50% of any published flight as compensation for a cancelled flight Hong to Kong London (cancelled whilst checking in). I have written to VA as planning a trip to India 2015. This is their response: Thank you for writing to us regarding the 50% discount letter, which was given to…
Codeshares and franchises?
Hi I have a question regarding a recent claim that I put into BA but got a reply saying it is not them that is responsible. I was supposed to fly from LSI to LGW via EDI on 1 Feb 11. The details of my booking was as follow: LSI-EDI BA4092 0740-0910 EDI-LGW BA2937 1025-1145 BA4092 is actually a Loganair flight with a Flybe…
Flight Delay Crew Sickness
Hi Our flight was delayed out of Antigua due to the co-pilot being declared sick (night before) Virgin are fighting it and as it stands we are of to court. Does anyone have experience of this kind of delay and how are the courts looking at it?
Flybe 9 hr delay
Will try to be as concise as possible. Booked on a flybe flight from Birmingham to Belfast city on 18 March departing at 06.45 - this was cancelled due to fog. They also cancelled the 08.25 - but Easyjet flight took off. Flybe said it was due to the type of aircraft they had. Waiting all day finally was told we were…
Flight stats hidstorical data - free?
According to their website, Flight Stats historical data is not free. It says, "FlightStats has been archiving flight status data since 2005, and we have packages of this historical data available for customers to purchase for use in strategic assessment of airline performance, often in context with alliance partners…
Flightstats Data
Does anybody know where the flightstats data comes from, how accurate it is and also what does the 'actual arrival time' mean: the touchdown time or the time the doors are opened after taxiing to the end point? for example you might touch down at 2pm but the plane doors might open at say 2:07pm . This might make a…
Flight oversold - compensation? (easyJet)
Hi guys, I forgot to check in to my flight enough in advance. Got to the airport 1.5 hours before departure (flight to Spain) and after queuing to check 1 bag in, I was told the flight has been over sold and I could not get on it. EasyJet were quite accommodating all things considered and checked me into a flight that…
Flight Delay Air Traffic Control Failure UK 12.12.2014
Our BA return flight from Bangkok was diverted to Copenhagen with only about 1.5 hours flight time left to Heathrow. It was caused by the ATC software glitch on the afternoon of 12.12.2014. We were put up in a 'car park' type hotel for the night with breakfast and given 150KNR to spend on food in Burger King inside the…
The CAA "threat" to Jet2,Whizair and Air Lingus
I thought it might be sensible to have a seperate thread following the CAA's announcement on 21st March. If not important ideas and notes may get lost in the scattering of airline threads. So far no publication from the CAA, as promised for today.
Thompson Flight Delay from Birmingham
Hi My parents took a flight from Birmingham to the Carribean last year, the flight was delayed by 7 hours 5 mins, as per letter from Thompson Airways. The reason was 'technical issue within the Thompson Airways fleet' My parents were told that the airport ground staff had ran into the plane and damaged it so they had to…
Very Intersting Article Today
http://www.travelweekly.co.uk/Articles/2015/03/21/53568/caa-threatens-airlines-with-court-orders-over-delay.html JET2 just won't let go, will they... Even though it has been laid down by a Judge that the term is 6 years without exception they are still trying on the 2 year time limit. Appalling behavior, I suppose the CAA…
Urgent Help with delay
I went on a family holiday to Tenerife with my partner and her daughter. I flew back to the UK (no problems :) ), but her flight to Tallinn via Helsinki with Finnair was cancelled because of a technical problem. They're flying a spare part for the plane tomorrow. But because of the delay and interconnecting flights (all…
German Wings Flight Delay-Advice please!
Hi All, I recently submitted a claim to German Wings regarding a 4 hour flight delay early February to a departure Manchester to Dusseldorf. They claimed this was due to 'sever weather conditions' and you can see in their email reply below they are also referencing this. Now to my knowledge there was no bad weather issues…
TOM188 Male 25/01/2011 24hr delay
After 3 1/2 years of wrangling Thomson airways have finally paid compensation for the 24hr delay of TOM188 to Male. They have conceded that the defect was not beyond their control, so if you were booked on that flight submit your compensation claim now.
Emirates Missed connection at DUBAI
GOD I am LIVID!!!, Emirates are refusing to payout compensation because they are hiding behind some loop hole about how their airport is outside the EU and my connecting flight was flying outside the EU, even thou it was the flight from BHX that caused the missed connection and me reaching my final destination a whole 17+…
Caa
Although CAA have been very poor at supporting passenger right I found this useful page on their website: http://www.caa.co.uk/application.aspx?catid=14&pagetype=65&appid=7&mode=detail&nid=2398

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Flight delay compensation

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