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Before your first post, read this....
https://dl.orangedox.com/GdfSa4xUZdZI5GJadr/Vauban%27s%20Guide%20to%20Claiming%20Flight%20Delay%20Compensation.pdf If you have any questions AFTER reading this, then please post on the relevant airline thread. Please, please do NOT start a new personal thread.
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delayed jamaica flight 7 hours 11/12/14
help please ? last year we had a great holiday in Jamaica til we travelled home we were supposed to be transferred at 12.45 lunch time we checked the transfer folder that twice that morning to find 12.45 was the time at 11.30 we decided to check out of our room to find a small A4 piece of paper on the huge reception desk…
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Emirates Birmingham to Adelaide via Dubai
Can anyone advise me, I have read all the rules and thought I was correct but customer service at Emirates were quite rude to me and said I was wrong. My husband boarded the Emirates flight in Birmingham which was delayed but not by 3 hours, he arrived in Dubai 11/2 hours late and missed his connecting flight to Adelaide,…
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Extended Delay due to Rerouting
My flight from MAN-LHR was delayed due to weather. I was refused boarding on the connecting flight to Calgary due to late arrival in LHR. I was offered an alternate route, this was a night stop in a hotel in LHR. Travelling next day from LHR to Denver. Another night stop in Denver then Denver to Calgary. Finally arriving…
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Flight delay of 8 hours
I was delayed for over 8 hours also treat really portly be our representative. And I have have put a claim in for compensation to thomas cook airlines which was rejected. I kept at them but no joy. So went to CAA ( civil aviation authority ) which they said the can't help me with my claim. I now have to go through NEB but…
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Thomas cook flights sept 2014
Our flight from Larnaca Cyprus to Cardiff on the 21.9.14 was delayed 16hours, sent claim form to thomas cook who have now rejected the claim due to extraordinary circumstances caused by a 'bird strike'. I have found out that the same flight on the 28.9.14 also had 16hr delay caused by "bird strike", I have complained again…
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thomas cook delay claim from 2013
hi guys im just about to make a claim from a 2013 holiday that we were delay around 5 hours for.it was through thomas cook and people who will know there claim system will know you have to fill out a form online on there website i have done this but at the bottom it states " f you cannot locate your booking reference,…
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Thomson flight delay compensation debacle - advice sought
Firstly apologies if this is like war and peace: In Sept 2013 I submitted a claim for compensation with Thomson for a flight in April 2008, therefore within the 6 year limit. During numerous correspondence Thomson continued to state that it only had to consider claims going back 2 years. Following the Supreme Court…
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Finnair - 3 Year Deadline
Heard today from the Finnish Consumer Disputes Board that my claim to Finnair for a delayed flight from Helsinki to ShangHai in 2009 had not been successful. Under Finnish law, all claims must be received within 3 years of travel.
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Thomson Airways
We had a flight delay of nearly 10 hours with Thomson airways, the flight was December 2014, this was an outbound flight and so delayed the start of our holiday,I wrote to Thomson requesting compensation, I have only just received a letter from them rejecting my claim, there reason: extraordinary circumstances due to bird…
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Jet2 Reply
Hello, I have tried to find relevant Jet2 info. in the sticky but no joy. Could you help direct me to the correct documents / links please? [edit] apologies just seen the Jet2 'post' ... will have a read. Back in 2011 our party of 7 people encountered a 5 hour return delay with Jet2 flying from France to the UK due to some…
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Thomas Cook Airlines TCX1063 12.10.14 - SUCCESS
Preveza airport 8 hour delay - Claim Success:j 3 of us took complaint right through after being brushed off by Thomas Cook Airlines wrongly saying delay was an extraordinary event, then unsuccessfully appealing. After being directed to CAA who could not handle the complaint because it was not from UK airport, "Air…
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flight delay with tech problem + snow
i had flight booked with emirates on thursday 29th jan.arrived at 6am checked in told was running a hour late but would make up time for my connection.then was annouced there was a techincal problem and further info would be provided at 10am this was around 8am. by 9am the airport had closed due to snow.then at 10am the…
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jet2 decision on my compensation claim
My initial claim went in May 2014, and advised they could not agree until final court hearing was concluded. So after writing aging this month their decision is that they are using extraordinary circumstances,based on the fault on the aircraft is due to maintenance carried out by a third party, and therefore I have no…
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Flight delayed Aer Lingus
Now moved to other thread
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Air India Response
Air India cancelled our flight due to Operational Reasons ( have a piece of paper which they gave out on the day stating this.) We arrived at Heathrow at 10.00 ready for the flight at 1.00pm. Only to find it had been cancelled. Does this mean I cannot claim? what do you think? Thanks This has reference to your email…
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Air India Response to my letter for compensation
This has reference to your email regarding travel on Air India. We offer our sincere apologies for any inconvenience that you may have suffered as a consequence of the delay of your flight AI116/8TH Dec 2014 In this case, delay was due Technical Reasons which was beyond the control of Airline. For these delays which are…
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Air Europa/Thompson/Gran Canaria/Exeter
Anyone out there who has attempted to claim compensation on flight from Gran Canaria to Exeter in Oct.2014. Delayed 11 hours.?
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Thomson court debacle
Due to the publicity on this site re Thomson flight delay claims, I took them to court myself. On 17th September 2014 I received a notice from the court entitled "General form of Judgment or Order". Thomson had until 8th October to respond to it. I rang the court when I received a copy of the form and asked if I had to do…
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WOW Air - Flight Delay Compensation
Hi all, My partner and I were booked onto a WOW Air flight from London Gatwick South Terminal to Reykjavik Keflavik with the scheduled departure time of 11:15 on 29th November 2013. This flight arrived more than 3 hours late at Keflavik airport. We wrote to them a complaint letter looking for compensation on January 28th…
