delayed jamaica flight 7 hours 11/12/14

Neil_and_claire

help please ? last year we had a great holiday in Jamaica til we travelled home we were supposed to be transferred at 12.45 lunch time we checked the transfer folder that twice that morning to find 12.45 was the time at 11.30 we decided to check out of our room to find a small A4 piece of paper on the huge reception desk stating that we were delayed to 18.45 obviously we understood that delays happen but having checked the folder twice we were annoyed so tried to find our rep who was at another hotel my partner went to the hotel next door and managed to find him as we had checked out and had 7 hours to spend with no room he called our reception and managed to get us a half price afternoon room! kinda thought that should be free but cost me $30 U.S ! so 18.30 comes we and other annoyed people on our flight turn up at reception for the rep to say its gonna be another hour delay on our transfer! frustrated we waited til 19.30 we got picked up and told our flight was at 11.00 pm we got to the airport and checked our bags in to find our flight was at midnight our original flight time was 17.00 ? we boarded and were told by the captain that we were delayed because of the day befores flight had a mechanical fault! thoughts please ?

111KAB

Neil_and_claire wrote: »

thoughts please ?

Yes read guides first and post in correct thread thereafter.

Neil_and_claire

What's the correct thread please ?

111KAB

Neil_and_claire wrote: »

What's the correct thread please ?

https://forums.moneysavingexpert.com/discussion/5173888


Thread relevant to your airline.