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Flight delay compensation

Archives for September 2014

European Court of Justice ruling about arrival time
Hi, I logged a claim with BA for a delayed flight 2 years ago. The flight landed at Heathrow with 165 min of delay, but we then had to wait another 25 minutes for stairs to be brought to the plane (at that point, people were swearing), so the overall arrival delay was more than 180 min/3 hours. BA closed the claim, stating…
EU Compensation form
There was an interesting article in the Guardian recently regarding flight delay compensation. I am about to claim for a 4 hour delay Manchester to Salzburg 3 weeks ago, and have read the threads on MSE. There is a form mentioned in one of the comments addended to the Guardian article, an official EU form, which can be…
Proof of technical failure type
Hi, I am in the process of claiming compensation for a 5 hours delay to a Ryanair flight (within the EU) My problem is that the airline say I am not entitled to compensation due to the technical failure being an "unexpected aircraft technical faults". Aren't all technical faults unexpected? So I asked the airline to…
Flight delays
Hi I put in a claim against an airline as my flight was delayed by 24hours earlier this year. Their reply has come back saying they are waiting for the Huzar case to be sorted first before making a decision on compensation. I member of staff told me on the night, the flight was delayed for technical reasons and the…
Flight delay unable to trace flight no.
We booked a holiday to Northern Cyprus back in 2009. The flight was to Ercan and we were delayed 11 hours due to our plane having developed a fault and was unable to fly from Ercan back to Gatwick to pick us up. I know the flight time and date that it should have flown but have no paper proof. I have been onto the…
The Other View on Compo Claims
I am an aircraft engineer and I work for an airline. My views however, are my own. I want to give you some of the thoughts from the other side, and open some of your eyes to the reality of what you are doing. I appreciate that many people feel anger when delayed, and I agree that ALL airlines should show care to their…
Austrian Airlines Compensation
Hi, I was wondering if anyone has had any experience trying to get compensation inline with EC261/04 from Austrian Airlines. I had an issue with a flight from London to Tirana (changing in Vienna) A flight delay resulted in a missed connection and arriving around 11 hours late. I struggled to get a reply regarding my…
MSE News: Flight claim on hold? Supreme Court reveals update on airlines' challenges
The Supreme Court says a decision on whether to grant the airlines' appeals should be made by early November... Read the full story: Flight claim on hold? Supreme Court reveals update on airlines' challenges Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
resorthoppa no show?
sorry to put on this thread but didn't know where else I could put it. basically I found myself, like many others that I have now read about on topcashback site, with a no show. paid £23.00 and then after a no show, 100 euros for taxi to airport. what would have happened if we had not got any catch, little I could have…
Would these flights be covered?
Since being caught up the ashcloud event in April 2010, I understand that we had more protection by flying on an EU airline to/from the USA than we would have on a US based airline (our experience being far better than friends/colleagues who were on AirNZ and various US based airlines flights). But, if we were to book…
No win no fee flight delay lawyer
I have posted about this before, but briefly our flight to Crete was delayed by 24 hours due to the knock on effect of the general strike in 2011. We have written to Aegean airlines twice, and both times they have said it was due to the strike which had actually ended 24 hours before take off. On the day their story as to…
Inadequate Connection at Brussels
My journey from Manchester to Copenhagen was through-ticketed with with Brussels Airlines, but I missed a connecting flight at Brussels Airport because of delays with the transfer bus from the incoming flight and congestion in the terminal building. The result was that I arrived in Copenhagen 6 hours late and missed an…
Complaining to European Regulator
Hi I have lodged a complaint to the Austrian regulator over a delayed Easyjet flight for which they have denied responsibility. Can anyone advise how long to leave this before I chase - I did not even get an acknowledgement from Austria. Any help appreciated
Finding Flight information
Hi All I have just found out that I may be able to get some money back on a flight 5 of us took with Monarch on May 2006. Unfortunately I don't know the exact flight time, number and delay time although I think the delay was 4 hours or so. Is there a way I can find out the flight number for the day I travelled and possibly…
Quick question
If you travel as a couple can you claim compensation per person or is it only per couple. In other words I was delayed both ways with my wife, am I claiming 4 lots (both of us each way) of compensation or can I only claim once (as a couple) per flight. Thanks.
Not the airlines fault ?
I was due to fly to Bucharest from Robin Hood Doncaster at 7;30 pm with Wizzair but just as we started to taxi away from the terminal another plane, just landing, had an collapsed undercarriage and blocked the runway (no injures). We were unloaded and after waiting around for a number of hours were sent to a local hotel.…
New European Court Judgement Today - How to Determine Arrival Times
With thanks to an old friend of this forum for the tip-off, you will want to be aware that the European Court today clarified how to define "arrival time" when determining flight delays. This is important for those flights which are either close to the three hour limit (or three/four hours for those over 3500km, where…
Eastern Airways possible cancellation of service.
Hi,I am due to fly from Southampton to Leeds tomorrow with Eastern Airways,I have noticed that the service I am due to fly on has,for the last 2 days not operated,I have heard nothing from the airline,I contacted Leeds airport,who confirmed it had not operated,what rights do I have if I get to the airport and it is not…
Previous attempt to claim...can I try again!?
Hi all I keep seeing Martin's emails about claiming for flight delays and I am kicking myself as I attempted to claim for delays on a flight that was about 5 hours delayed from Tunisia to Gatwick in September 2012. I sent the claim letter off with all the information and received a response letter that fobbed me off, which…
Virgin Atlantic from Las Vegas 28/09/09
Was anyone on this flight from Vegas to Gatwick and have you been successful in getting compensation ? I have a County Court case against Virgin and the Court are asking the question of them and it would be very helpful to know the answer. Thanks

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Flight delay compensation

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