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British Gas Fixed Exclusive 2 yr fix
Hi All My current 1 year fix ends in April 22 ( with BG ) Options with BG are : Confused regarding if the 2 year fix is worth going for ? Any advice appreciated Many thanks
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No contact from British Gas
We are with British Gat atm, we pay £97 per month. When I go on their website or app it says I am not with them for energy, tho I’m paying and power is on! anyone else have this? I’ve had no contact from them recently apart from a monthly email with a link to my account, I try this and it says I don’t have energy with them…
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Octopus Energy Billing Issue
Having finally been fully transferred from AVRO to Octopus I have just received my first bill - £1,400 for electricity in 5 months! Complete nonsense and based on completely fictitious meter readings used by AVRO. I've emailed them twice but still not even an acknowledgement. Not sure what recourse I have if they refuse to…
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Switch made by money expert went so wrong!
I am writing to inform Money expert that when they called me to switch from Orbit Energy to British gas when Orbit had gone into administration that this should not have been done. I did question at the time that the government had said to wait and to let the new energy provider allocated take over but your expert said…
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Is this even legal?
Hi, I am moving into a rental property in a couple of weeks, which currently is supplied by E.on. I am moving from abroad, so don’t have a current supplier myself. When I phoned E.on, they said as a new customer, I couldn’t be put on the standard variable tariff (e.on next flex), which would have been £180 a month. Instead…
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Boiler leak not fixed by plumber
I had a leak on my boiler (BAXI) and called a local plumber to see if its something he could fix to which he replied he would come and have a look. He called round and diagnosed the fault as the diverter valve and said he would see if the parts where available and get back to me with a price. He got back to me with a price…
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EV Tariff Question
Hi MSE team I was on a utility point fix, now SOLR to EDF on SVR. Currently paying Elec 20.6p khw going to 25p 1st April Gas 4p kw to 7.4p 1st April Just got an EV. EDF do a tariff for 4.5p kwh between 12 and 5am but 38p khw all other times Gas 11.58p kwh (you have to have gas) Fixed until Feb 24 My elec usage 2800 khw…
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Ovo - worth fixing?
I’m trying to work out if my mum should fix with Ovo (one and two year deals are the same at £141 per month). These are some of the figures I’ve been trying to work through tonight (the important ones I think). Would someone who has more of an idea than me be able to give me a view please? I put her on this fix (possibly…
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LANDIS GYR+ Prepayment Gas Meter (British Gas) 2013 installed
OK folks, same question about this meter, is it A proper smart meter, or just A clever prepayment meter...? Again debt paid off in 2019, just not the right time to upgrade to a DD meter with me suffering from stomach cancer. I would like to top it up with a view to getting to end of May on 30th/31st March to cushion the…
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British Gas Overcharging
Hi there. New to this forum, but feeling like Mr Angry just now.I have been a duel fuel customer with Brit Gas for many years. My Fixed Rate expired in Dec 2021 and I was moved to their Variable Standard Rate. On 25th Feb I received an email from British Gas advising my new Variable Rate prices wef 1st April. This included…
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When to switch away from SoLR
Like millions of others, my supplier (TE) went bust and BG is now my SoLR. I have checked that BG are listed as my supplier and the account has been opened. They tell me they only provide 2 bills a year which will not be enough to keep a lid on the credit they intend to build up. I got bitten on that one when YE went bust…
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EON price increases
Given EON say they provide electricity from 100% renewable energy sources, and are therefore not reliant on electricity produced from gas fired generation plant, why are they increasing their electricity prices in line with the latest price caps. I understood that OFGEM had increased the price cap for both gas and…
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BG Peoples Tariff
I am with British Gas on the Peoples Tariff but have different rates shown on my bill compared to what British gas says my tariff charges are. The tariff is supposed to be: Gas Standing: 26.123 Gas Unit rate: 4.197 Electric Standing: 25.664 Electric Unit rate: 21.607 However, my actual bill shows different rates! Is this…
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British Gas fixed tariff not fixed? Price Promise Sep 2022
On my last bill (covering a 6 month period), my gas and electric prices have increased twice (gas 2.4 kWh to 3.104 to 3.797, electric 14.465 to 17.612 to 19.349). Does sound ok as I thought it was a fixed tariff?
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Gas usage advice required
Hi, First time using the forum so please forgive me if I miss any key information. Here is an overview of my situation: I live in a three bedroom detatched dormer bungalow that has brick walls and seems well insulated. My setup is an ideal logic combi 30 boiler, smart meter readings with a display I can read off. My actual…
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Should energy providers explain more clearly about actual vs estimated annual usage and monthly DDs?
I have read a number of postings whereby posters appear confused by actual vs annual estimated usage and calculated monthly DDs. Costs are set to rise significantly pushing more into utility bill cost issues.
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Is anyone with Utilita and paying monthly for gas and electric?
We are with Utilita and pay monthly. I submit the readings online around the 26th of the month and the new bill always appears on the 4th of the following month. As yet we have not had the new bill and I'm wondering why. Ive tried the 'speak to us' function online but it cant understand anything which does not fall into…
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Gas bill rise
Hi to all could anyone give me any advice I’m on a fixed rate tariff with British Gas and I’ve just been notified by them that my monthly direct debit is going up from £133 a month to £210 a month because they say my usage has gone up it this right as I thought if your On a fixed tariff you pay the same every month for the…
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Like many should I stay on this tariff
I have heard rumours that in April energy prices 'could' go up by 70% I was one of the household where the energy firm went bust and we were put with Octopus energy My current tariff is as follows :- Flexible Avro Unit rates. Electricity: 21.80p per kWh , Gas: 4.02p per kWh Standing charges Electricity: 23.50p per day,…
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When will we be notified of how much prices will rise from April 1 (Bulb) ?
Hi all, We're with Bulb and have not yet been informed of how much the electricity unit and standing charge prices will rise from April 1, just had a note in our account in late February saying that prices will rise. When do they need to let us know by - presumably there is some sort of deadline?
