-
Cap include unit and standing charge?
With the increase in gas and electricity does the cap include cost for standing charge? Comparatively the unit price increase is minor vs already ridiculous standing charge - This has doubled! That can’t be right? If infrastructure already in place does it cost x2 to push it down the pipe?
-
Stick or Twist - Currently on a Deal Until end of September
Hi, I'm watching on currently at the madness in the energy market and kind of happy that I'm on a deal until 28th September, but worried what will happen by then. I've no exit fees, so I'm wondering if I should go for a new (more expensive than my current) deal before then, or ride out my current deal but risk what I move…
-
Daily Charge rate on Electricity Bill
I was under the impression that the daily charge part of my energy bill was for infrastructure , administartion and transmission costs. How come it is increasing by the the same percentage as the energy power usage? It should not be affected by higher oil and gas prices. DaveL
-
Evro gone bust received letter from debt agency
Hi Wondered if anyone could advise. 2018 I moved from avro to another provider they sent me a final bill of £93, I was paying £59 a month by DD and I sent readings regularly. I moved to my new provider and I received a call from avro and an email saying I owe close to £500 and needed to settle the bill. Firstly I wouldn't…
-
Infrared Heaters when working from home
Hi everyone With the new modern ways of working - work from home. has anyone done any research into potential savings which could be made from the new infrared heaters which seem to becoming more popular. Would these be a cheaper way to to stay warm when working from home as they would only heat yourself so there wouldn’t…
-
Avro/Octopus
We were with Avro and just started a switch when Avro went bust. We have been talking with Octopus as they took over our energy until our switch. 6 months later we still haven’t had a final bill, although readings were exchanged and agreed with both parties. We had over £500 in our Avro account. All Octopus keeps saying is…
-
Bulb Energy bill delayed by one month as "in draft" being "checked by billing team"
Has anyone else experienced this? We've just submitted our readings to Bulb for March ahead of our billing date which is usually 26th. I went to check the readings against last month's (and to check they'd used my readings, not an estimate). The bill, or statement as they call it, is not there. Go on live chat. "I can see…
-
Green Network Energy / EDF bill advice
Hi everyone I was a customer of Green Network energy when they went into administration and were taken over by EDF. In July last year I left EDF and signed up with a new supplier. EDF sent me a final bill in August 2021 with a £70 refund - I assumed that this settled the account. Today (23/3/22) I have received another…
-
Octopus increased electricity usage estimate by factor of around 7
I was switched from Avro to Octopus last year for both gas and electric supplies. Recently I was emailed advising the d/d payment will almost double. This is much more than I expected, so I checked their figures. While the Octopus gas usage estimate is similar to the past, their annual electricity estimate is almost seven…
-
CREDIT ON ENERGY ACCOUNT
Interesting article on METRO today but no reference to OVO energy that gives you 5% when you are in Credit up to £1000. it is worth to mention I would say
-
EON Sending me Bills for an Address I have never lived in.
Hello.. E-on Energy have been sending me bills for an address I have never lived in, in fact the Supply Address is in Kent and Iive in Wales although they have my name on the account. The account number doesn't look right either it actually looks more like a telephone number. I have contacted E-on on numerous times to be…
-
Solar Energy to Immersion diverters.
Just fitted a Solic 200 to our house to act along with existing Solar panels. Cost £140 Fitting £165 both inc Vat. Its simple to fit although there are a few requirements prior to fitting so please read the info. However basically it moniters the electricity feed 100's of times a second and if there is energy being…
-
Smart Meter Confirmed reading high - energy supplier bust, can I get my money back?
Hi, I had a first gen Smart meter installed in 2018, shortly after we moved into the house we are now in, I've always suspected it must be high, but kind of thought can it be, surely these things are tested and calibrated. Any way during Covid, spending more time in bubbles and outside etc, at a friends house (similar size…
-
Old style pre payment meters
Hi Martin said that if you have the old style pre payment electric meters you could put on up to £249 before 31st March and it would be charged at the lower rate. ie : as long as it’s paid for before 31st March you would get it at the cheaper rate even if the electric is being used after. so if you put £249 on the key and…
-
Cannot get energy contract! Please help...
Hi there, We've had an energy problem and are now without energy in our property. We have had to hire a generator to make things work. All of this has happened due to a mis diagnostic by SSE where they ripped our energy meter off our house and have taken it away. As a result of this, we are no longer SSE's customer. Now no…
-
New build purchase while still renting
I've done a fair bit of reading of other threads on the forum and the common consensus around switching homes is that it's sensible to try and transfer your current tariff. However, I'm in a scenario where I'm going to still have my rental for several months after completion (possibly up to 6) due to my partner's job…
-
Possibly daft question regards energy price cap
Hi I sort out my elderly fathers bills for him as well as my own - we are both now defaulted onto the variable 'capped' deals qwith our respective providers; me octopus, him eon Just out of interest today i checked the rates that ecah are charging and they are similar but slightly different: Octopus: Gas 26.11/day…
-
Octopus energy telling me my fixed tariff is variable - help!
Greetings all. I moved house last summer, and signed up with Octopus for their fixed tariff. Or so I thought. Now they tell me it was fixed TERM and not fixed PRICE. Can they get away with this? I'm not being funny but I'm an academic in English and nowhere in my paperwork when I signed up does it mention the word…
-
First Time Home - Confused About Energy
Hi all, I am going to be a first time home renter on Monday, and have managed to get most things sorted but energy. The flat has both electricity and gas supply, and is currently with EDF. Normally I would use some kind of price comparison website but they're not being very helpful at the moment and telling me to "stay…
-
Immersion Heater help
Hi All, I am looking for some advice in regards to my Immersion heater. I live in an electric only flat and have Economy 7. I have an immersion heater that comes on at midnight for cheaper rates. My query is - from my research it seems immersion heater heats up then stops at desired temp and keeps water hot for me that…
