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Former Peoples Energy,SOLR Thinks I've just left them.
I had a fixed term deal with Peoples Energy which finished on 18/3/21.Final reading given and final Direct Debit collected and switched away to Octopus back then.Now getting emails from SOLR about the take over see below: "Ensuring you receive an accurate final bill. Please provide meter readings through the online hub in…
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Business Energy Query -small charity
Advice for a small charity business energy customer contract coming to an end Mid Nov and Dec 2021. What is our best option as no price cap? Already had a 2 year fixed rate pulled by British Gas before they accepted the contract. (arranged through a broker). Any advice really helpful as we usually are on long term fix…
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Recent Former utility point customer please
Very easy, Some time ago Utility point passed the customer list to ESD. In the normal course of events I would have been asked for meter readings a week ago because utility point refused to adopt type 2 meters, I haven't heard from EDF since the take over. How recently have others heard from EDF please?
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Dimplex inset fire heat experience?
Anyone got a dimplex electric fireplace? Picked one up on ebay used, was sold as fully working and hardly been used . Not too sure if I am expecting too much or the item is faulty but my £10 fan heater throws alot more heat and warms up the room without cutting out every couple of mins. When looking at the filament when in…
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British Gas fixed deal
My fixed deal with British Gas expires on 31 October. I have been offered a new fixed rate until 30 November 2022 at £1,480 which is £200 above the price cap. Should I accept this? I have only 6 days left to decide! Not sure if it is a good deal or not?
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Just in case
Just in case we have any blackouts, can anyone recommend a good portable battery lamp that doesn't need a new battery after 15 mins?
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Neo Energy
Neo Energy are to be avoided at all cost. I switched both gas and electricity over to Neo way back in April. In June I realised that my previous supplier and Neo were charging me for gas still. After hours on the phone, leaving messages for no one to reply. I finally received as message from Neo saying the gas will be…
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Going round in circles with e.on
Do any of the e.on customer representatives still roam these parts? I am having problems registering for an account online and paying my bill. I want to give you money e.on and you are making it difficult. Tenant moved out my property and the tenant had been with e.on. I finally got this information from the letting agency…
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British Gas - Faulty Gas PPM, free smart meter or charge for replacement
Our gas prepayment meter needs replacing as we’re getting the battery low message and it’s not accepting the card. The response from British Gas is, we can have a smart meter for free or if we want a like for like replacement then there’s a £179 charge. To me, the meter is faulty so it should be replaced with what’s…
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Blackouts
Interesting working at a hospital and see big new generators going in they were told to make sure they had ample, is there a chance we could get blackouts this winter I wonder be back to the 1970s?
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Electric bill
Hi I'm just wondering if anyone else has had problems with their electric bill saying I've used loads.I moved from a 3 bedroom house 2 years ago where my gas and electric was £90 a month and moved into a 2 bedroom bungalow and almost straight away that went up almost double a month.Nothing is owed from people that used to…
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Double Oven Cost
Hey, has anybody got an idea on how much it should cost to run a double electric oven? Just moved into a new rental and they have a large double Smeg Oven. Using the smart meter, using the thing jumps it up lots! I read about 15p an hour is normal although I think this things goes up to about 40p an hour. I'm wondering if…
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avro refund
I started a switch from Avro to Sainsbury's energy (Eon) just before they went bust. The switch has gone through successfully. The problem is that Avro owed me about £80 as I was in credit. I was told not to cancel my DD with Avro so they could issue me the refund. But then in early October they debited my account again…
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Moral dilemma
My energy company is not charging me for gas. Ever since we had a smart meter fitted we have only been paying the daily standing charge for gas, the electricity is fine. I have emailed them twice in may and July and after investigations they said all was working correctly. I phoned them in September and have had no follow…
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Moving flat - what to do about energy supplier
I'm about to move flat (from rented to owned) at the end of the month. I'm aware the current advice is to stick with your current energy supplier due to the ongoing situation, but I'm not sure which way around to interpret that advice when it comes to moving house: am I supposed to stick with the supplier who supplies me…
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Which is the most cost effective?
Is it more cost effective to keep heating ticking over at a constant temperature 24/7 or let the house go cold and heat it up in the mornings and evenings? My house is well insulated and we only heat rooms that we are using. The heating works hard to get the temperature up to what we want it and when it's really cold we…
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Gas Meter - Speed
Hi, Does anyone still use the traditional gas meter and can check something for me? It should look like this; Back history: Basically I received my annual gas summary last month from Shell Energy and it said that I have used 33,349 Kwh of Gas! (This was my first full year since moving into the property, it was on pre-pay…
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Octopus asking new homeowner to moved to fixed tariff on registering account - no option for SVR
Daughter just moved into her first home, Octopus sent a letter stating she is on variable tarrif, all good and the letter was offering her £25 off when she registers online. On trying to register online she is asked to choose a tariff, there are only 2 both fixed at £140+ per month, bearing in mind the previous owner paid…
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Green deal repayments mean only choosing big name suppliers - huge bills. Feel like it was missold!
Back in 2014 I had external insulation (solid wall), under the green deal scheme. It's always been a pain with suppliers as generally only the bigger name suppliers have to deal with green deal repayments. Smaller suppliers can opt in to do so but very rarely do. My tariff is ending soon and so I've been looking at my…
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Pure Planet faces becoming latest casualty of industry crisis
BP, the FTSE-100 oil giant, which owns a 24% stake in Pure Planet, has decided not to continue supplying energy to the company amid the current industry crisis, Sky News understands. A residential renewable energy supplier backed by BP is nearing collapse, joining the growing list of industry players which have found…
