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Astounding price increases!
Just had the "renewal offers" for my 12 month fixes finishing 28th Feb. I can honestly say that I have never faced such huge increases in annual payments! 35% on leccy and 44% on gas ! Obviously won't be staying with either Green or Gulf :o . Have commenced a leccy switch to Neon Reef and gas to Zog today - altho that will…
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Economy 7 when you work from home
Just looking for some advice really. I live by myself in a really well insulated (energy efficiency rating of A) top floor 1 bedroom apartment. Electricity, no gas. I work from home so am almost always here, apart from going out to stretch my legs a few times a week for an hour. I've not long lived here, and am finding my…
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Direct Debit Changes
Following the MSE programme on ITV yesterday, I am experiencing issues with regard to D D changes. My energy provider has indicated it will reduce the D D from February and not review again until Nov 2021 Since I keep my own records, I have calculated the reduced D D will amount to 40% LESS than expected usage. As we are…
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A fairy tale about a utility company in far away lands (EDF)
So with just me, the mrs and a cat living in a fairly large but economical 2 bed house with gas central heating, our EDF bill came in today at £324 for 6 months usage. We pay £60 pm and have had a refund of over £100 so my monthly payments are exceeding my current usage. We have a smart meter installed by them and aswell…
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Should I opt for a dumb smart meter?
My meters are due to be replaced in a couple of years and I am considering having smart meters now but in dumb mode as my energy company said I could do this. Will this reduce the EMF levels or not make any difference? TIA
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Octopus Energy transfers
Hi, has anyone had problems with claiming the £50.00 transfer bonus for going over to Octopus Energy? I was told I would get it but they have been coming up with excuses I really don't understand.
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Recover Credit Balance & Compensation From Utility Point
Totally fed up of trying to recover my credit balance of £90.74 from Utility Point. I have tried all the 'nice' ways now. Which would be the best route now, Money Claim Online or Small Claims Court ??
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Claiming Energy Company Obligation and Green Home Grant. Is it allowed?
I am getting a free boiler under the Energy Company Obligation Scheme and some underfloor insulation. I am told I can also claim under the Green Home Grant for other things but not for the same things. Is this true? I claim PIP and ESA so I can claim the full amount and I own my home. With the Green Home Grant I am wanting…
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High dual fuel bills 1 bed flat
My son is in a rented 1 bed flat and is currently spending £5 a day on energy ( as per the smart meter). He does not use much fuel I.e does not use a washing machine and only uses a shower (not bath). He also works during the day and lives in the South so his usage surely shouldn’t be that high? He has cut back on…
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Utility Point compensation claim
Hi All After leaving Utility Point back in October I have been waiting 12 weeks for them to refund me outstanding credit. Everytime I contacted them they just kept fobbing me saying I will be paid it within 10 working days. Anyway after bombarding them all week on every social media platform somebody finally called me…
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Octopus Agile rates - absolutely mental. Is there a seasonal trick to switching from Agile to Fixed?
I've been battling with Powershop to sort some issues with their database which means I've been unable to switch to Octopus (or switch supplier at all actually). I've been trying to get to the Agile rate since September, mainly because the property is self-catering and with the shut downs etc, I could be saving a fortune…
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Energy companies (or is it just EON) pushing installation of smart meters during lockdown
Anyone else being barraged with text messages, emails and now phone calls from their energy company in lockdown? Surely this can't be considered essential work or essential travel? There used to be EON reps lurking on here.
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Energy switching newbie, advice
Never switched energy before, currently on british gas standard and have been for many years, both gas and electricity (direct debit monthly). What is the procedure, is it all admin and paperwork and no need for engineers to come to the house? (apart from smart meter work) Is it better to take a topcashback or quidco offer…
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Green Energy Price Hike - Thoughts?
Just received the following from Green Energy advising me of the following Price Hike in Electricity - see below in Italics Checked with the comparison sites and the MSE tool but no one can get close to my current tariff. Can anyone recommend a company? Thanks Your current rates are: Electricity Gas Unit Rate(s) p/kWh…
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Tonik Energy - Still awaiting credit refunds from Scottish Power the appointed provider
When Tonik Energy went into administration, I had (luckily??) just switched away to another provider, igloo, the transfer had completed and we were awaiting a refund from Tonik for our balance which was in credit by nearly £220. I have subsequently contacted Scottish Power 4 times to try and get them to send a cheque out…
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Gas Meter in neighbour's garden
I recently bought a flat and was trying to locate the gas meter. I believe the gas meter may be potentially in the neighbor's garden. I need to see the serial number to know it's mine but the gas meters are located in the gardens of the ground floor flats. I am not sure if I have a right to enter the garden to check the…
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Bill Problem With Scottish Power (after being transferred from Tonik)
Hello I was transferred from Tonik to Scottish Power last Oct. when the former went bust. I supplied meter reading at the time. Under Tonik, my monthly payment was £160 and I was in credit by a small amount. I set up a direct debit for Scottish Power to take £160 per month. A couple of weeks ago, I got a request from…
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Fixed Tariff End
My fixed tariff comes to an end on 12-2-2021 I am receiving "best tariff" emails form the Cheap Energy Club on here ...my only problem is the best deals...when you click on "go to site" the deal that you have been offered through the Cheap Energy Club is not there...any one help with this please?
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Smart Meters and Tariffs
Our current dual fuel contract ends shortly and we have been looking at various new tariff options. One thing that is quite noticeable is that what appear to be good deals require you to have Smart Meters installed and that presents a problem. Where we live in our immediate surrounding area, approx 1/2 mile, there is a…
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Boiler Repair Advice
Hi folks, Moved into a new house a couple of months ago and have been having some issues with our boiler that I wanted to get advice on. Boiler is a Vaillant Ecotec pro 28, installed march 2016. Does not have 5 year warranty anymore as the service logbook has not been filled out by previous owners. About a month ago we…
