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The problem with Smart Meters
Following government and local authoritys urging us to reduce our carbon footprints for the sake of the planet I decided to have a smart meter installed. From all advice I got and research I did, I was given to understand that by monitoring my energy, in this case electricity, I would be able to see which appliances and…
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Refund
(I have posted this before but forgot to upload the letter ) I received the above letter from my energy company after a phone call with them. They have now said I am owed £0, they won't explain to me why and how they got it so wrong. Can anything be done ? Or do I just have to accept it ?
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My power bill
To whom it concerns, I signed up over 2 years ago with Scottish Power.. I live in a pretty small flat in Edinburgh in Scotland. They promised an attractive tariff which, with projections of my existing metre readings they estimated that an annual bill should be around £500- £600 sterling per annum. I was receiving and…
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Freezing as British Gas Take 11+ Days For Repairs
Hey good people, Recently, me and my elderly mother had our heating go on the blitz, including some water leakage below the boiler. In trying to contact BG, we are defaulted continually to automated services. Presumably there is disruption in service due to pending strike action. I'm unable to find whether we are eligible…
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Energy Usage One Bedroom Flat
Hi, I have recently moved to a 1 bedroom flat in Brighton together with my partner. The flat only has access to electricity of which British Gas is the supplier. Recently we received a bill for the months November and December which charged us about 90 pounds per month. Thinking this was quite expensive I have been…
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Switch to British Gas, will my smart meter work
Hi I have a smart meter which was originally installed by E-on. I belive its a Smets2 meter. Its an Landys+Gear E470 Type 5394. I later switched to EDF and the meter continued to be "Smart" with no problems. I now considering switching to BG. I belive as its a Smets2 meter it should wotk fine with BG. But i have heard that…
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Cheap Energy Club - Exclusive Fix Mar 2022 not recognized
Hi, When my previous deal was coming to an end, British Gas offered me something called Exclusive Fix Mar 2022. Whilst not quite the best, it was pretty close and so I moved to that. I'm unable to choose that deal on the cheap energy club site however as it doesn't seem to exist. Anyone had the same or am I being…
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Switching Energy, The transition period
Hi all, My current fixed 1 year contract runs out on the 18th Jan (SSE), I would like to switch to a green energy supplier (octopus) but the earliest they can connect me is the 25th Jan. My question is if anyone can advise, what happens during this transition period? I assume I am still able to access gas and electricity…
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Setting up direct debit for hot water/heating need some advice.
I only moved into my home in November so at the moment I haven't set up a direct debit for the heating, this will be the first time for setting up direct debit for heat, my last bill comes in monthly came to £20 When you set up a direct debit what's the best amount to agree to would it be £20 knowing that you will be using…
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Utility Point collapsing ? They don't answer the phone, and owe me money
Is anyone else having trouble with Utility Point energy company? They do not answer the phone, and have failed to refund over £900 that they owe me.
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smart meters when with different companies for elec and gas
Hey guys, Heres a question that i've struggled to find the answer to. For those who want a smart meter but who are with two different companies for the electricity and gas. As I understand it, the company providing the utility e.g. electricity, is responsible for fitting the electric smart meter, and you have to go to the…
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EON - GOV GRANT AND NOW NO HEATING AND NO HOT WATER AND NO HELP!
15th December Eon installed a new boiler under the Gov Grant scheme. Working at 80% of what it was. Not wired in until the 8th Jan, cooled down and then within a few hours it died completely. Eon not interested in helping, had to call home insurance out to help me. Today they sent a local engineer to look and came and said…
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Pure Planet
I switched to Pure Planet, on the bill we received today it shows: Payment received on 19 Oct 2020 CR £174.10 Payment received on 18 Nov 2020 CR £174.10 Payment received on 18 Dec 2020 CR £174.10 Balance before spend CR £522.30 Total new spend this period £785.97 Account Balance DR £263.67 100 % Green. (18 Oct 2020 - 17…
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Best energy tariff for fully electric car?
Do you have any advice or experience around changing to an "economy 7" type tariff, and charging your fully electric vehicle overnight? I see that Octopus have a scheme, and special adaptor, to take advantage of cheaper electricity overnight - but is it worth it?
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How Much Do You Pay?
For your Gas and Electric and what kind of house to do you live in? I am with British Gas and I am spending roughly 100 pounds per month for both. Is this normal for this time of year? I've just recently moved into a 3 bedroom, 3 floored house (just myself and partner), having spent the last 5 or so years in a 1 bed flat,…
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Pure Planet
I received an email from Pure Planet saying I have an outstanding amount on my account from 2019 of £58.87 to pay. They have given me a sort code and an account number but no contact number? I then received a letter from Reach Out Assist on behalf of Pure Planet. I’m not sure if this is a scam? Any advice would be great 👍
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No meter readings for two years
Hi, I'm looking for some guidance as I really don't know what else I can do. Three years ago I had a smart meter put in by eon, all working great. And like other suppliers there was no confusions with final bills etc. I moved over to EDF fixed tarif through the energy club & the smart meter stopped working. We just thought…
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Yorkshire Energy take over by Scottish Power
Hello. I recieved an email at the begining of December stating that YE was going into administration and that Scottish Power were taking over. Yet I still have not received a "Welcome Pack" or details of my tarrif. I spoke to Scottish Power this morning and they said the take over was still ongoing. Has anyone formally…
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Cavity wall insulation and what to do when it is causing damp in my home
I would be very grateful for some advice. We had cavity wall insulation installed some years ago by a company that is no longer in business. We have had so many problems with damp that we never had before and have a CIGA guarantee. However when I have contacted CIGA to say I want the insulation removed they don’t want to…
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ELECTRICITY SUPPLIER SWITCHING
Is it really worth me continuing to switch annually to a much-reduced monthly direct debit, only to have it doubled the minute my usage increases in cold weather? is there a company that doesn't do that, but assumes you will make up the 'in debit' balance during the summer months??
