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Orbit Energy, 29.8% increase October 1st!
Just received an emailed letter. As of October 1st Estimated annual electricity usage: 7738kWh Estimated annual gas usage: 15254kWhVari-Save Extra (Until 30/09/2020) (From 01/10/2020) Total exit fees: £0.00 Elec Standing charge (per day): Current22.709p New23.334p Change0.625p [+2.75%] Unit rate (per kWh): Current10.496p…
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Billing errors EDF
Hi, I am having problems with EDF. They have been billing me for Gas using imperial units then applying a multiplier of 2.83 to convert to metric. But I have a metric meter so they shouldn't be doing this. I wonder if this is a problem for more customers....
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Does tariff prices change each month?
Hi, My British Gas (Energy Plus Protection Green Sep 2020v2) contract is coming to an end next month and have used CEC to find the cheapest deal which is (SSE Online Energy v4) but was wondering does the tariff prices change each month, as I'm thinking of whether to switch today or wait to see the prices in September?
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Gas not working - suggestions?
HiI know this is not about saving money etc, but I didn't know where else to post it.Basically, I have moved in a house with gas and electricity card meters. I have new cards for both but I am having problems getting the gas to work.The card works, there is money on the card (that is not in the meter), and the meter seems…
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Massive increase in electricity bills out of nowhere
Hi guys, I currently live in a 2 bedroom flat and it’s my second year living in this location. The flat has only electricity and no gas, for the entirety of my first year I paid around £320 in electric bills and used around 1200 kWh. I pay quarterly and use coop energy, as I start the second year of my tenancy coop energy…
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Central heating on.
Well, just turned my heating on, temperature in house was 17.5 c, too cold for my old bones.
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Is Bulb worth it? Bulb pays £1.8 million after overcharging customers
Hello I'm using Bulb as my energy provider, switched over 2 years ago with £50 referral bonus and so far no major stop signs, maybe a few hiccups. I've read this on MSE: Bulb was overcharging customers by wrongly charging multiple standing charges. Apparently, Bulb contacted everyone affected, but then my mind wonders if…
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Electric storage heater
Hello everyone, I have recently moved into a flat where there are electric storage heaters. I have been browsing the internet to understand how they works. There are 2 switches, one with fuse and the other without and 2 dials showing the input and output. Could anyone help explain this as I do not want to give massive…
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Solar panels - do they worth it?
Hi i have always been interested in installing solar panels at home, but I read that you will need around 20 years to make it profitable. In September, the government will launch this new green home grant initiative. Would it be a good opportunity to install solar panels? Thanks
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Companies using my address for their energy bills
Back in June I received a welcome letter from British Gas at my residential address but for a company. I don't have anything to do with this company and the bill was for different premises. I contact British Gas on their online chat and after checking with land registry they said they would ensure my address was removed…
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Scottish Power Rip Off
Hello, I’m writing to ask your advice. My current energy deal (electricity only) with Scottish power comes to an end at the end of September. I’ve had messages when l submit meter readings saying l could stay in the same deal but had to contact them by phone to discuss it. When l did, they told me the only switch available…
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Failed Smart meter from Spark, not able to top up and no IHD
First post for me so please be kind 😊 I moved into a property just before lockdown and inherited Spark energy as a supplier. A month or so back I ordered a smart meter as I though it would help me better budget my usage. The first appointment failed as the engineer just didn’t turn up and then lied about being at my house.…
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'Deemed tarrif'
Hi all, just wondering if you can help me, we moved into our property back in December 2019, we set up with an energy company and they came round and fitted a smart meter, then I get this massive bill - last month - £980ish and the guy on the phone was terrible, he said they were about to send it to debt collectors so I…
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Scottish Power bereavement issue
My Mother died in May and she was a Scottish Power customer. I phoned their bereavement team the day after to inform them and change the account in to my name. They gave me a couple of options... To pay each month the usage I'd use in the next few months whilst I was obtaining probate OR to receive a final bill once…
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Switching failure query
Hi, I recently put in for a switch to a different energy provider - unfortunately only electricity was switched. When I contacted the company, they said the gas switch had failed due to an objection from the other supplier. I contacted the old supplier, who said they couldn't see a reason for the failure, and said to get…
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Economy 11 switching help
We have economy 11 where we get a 3 hour boost on an afternoon as we have storage heaters- this works really well, and had no issues till NPower has just informed us that our off peak tariff is now going up by 50% to the same as the day tariff- it’s outright day light robbery, but I can’t seem to find another supplier. The…
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Worcester Bosch boiler eon
I am on certain benefits and have been offered a above boiler part of gov energy scheme for 542 all in with 2yr guarantee. Any comments.
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Help needed with understanding final energy bill
Hi, is there anyone who could help me with making sense of a Shell energy closing bill ? Despite providing meter readings for the 4 months prior to leaving and payment of direct debits, additional card payments to maintain a £00.00 balance on the account, they have billed me for 6 weeks of gas and electricity, totalling…
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Free Price Compare - Pushy Cold Callers
Hi I am new to this forum so I hope I've come to the right place. Not sure if this should be under a cold-callers or energy saving section. Today I received a phone call from a sales agent from Free Price Compare who claimed I could save money on my energy bills. I am currently with Octopus Energy and have been with them…
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No standing charge options?
Had an email from ebico today as new tariff is coming up and ive noticed they have scrapped their no standing charge tariffs Does any other supplier offer this option still?
