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How many days before to start my duel fuel switch so as not to incur early exit fees?
Looking to change my current dual fuel plan to something cheaper. My current plan with EDF ends on 31st July and has £35 per fuel exit fees and I am aware that I cannot switch earlier than 49 days from this date or be penalised.I was hoping to get some advice/opinion on the 2 options that I have set out below.This morning…
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Taking up a deal before moving
Hello, on Friday I will be moving to a new house and want to take advantage of a best deal on energy, can I do this before Friday, as there doesn't seem to be an option, not sure if I will cut off existing owner if I am not technically in yet and it may all be a bit busy thereafter so u would like to do it now
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True LED savings
If someone would like to check my mathematics it would seem that substituting a 17 w LED bulb in place of a 23 w low energy bulb would give approximately the same output BUT give a saving of less than a quarter of a penny per hour. Granted that the price of LED bulbs has dropped there is still a significant price…
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Final EDF bill is high
I've changed from EDF to British Gas and EDF have sent me a final bill of £238.10 when the actual energy used bill is £33.12 why am I having to pay an extra £204.98. I always pay by direct debit but this bill amount is ridiculous and I've got until the 15 June to pay it, I don't have that much in my account
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Final Bill from EDF is incredibly high?
I'm trying to get my head around why my final bill is so high. Due to an issue with an ex partners name still being on the account, I closed my existing account with EDF, and settled the final payment of £155 on the 1st April, paying for the dates of Oct 2019 to 8th March 2020. I then opened a new account, and had my first…
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Octopus energy tracker tariff billing issue
I swapped to the tracker tariff a few weeks ago and I have had a bill which I consider higher than normal. I was previously on Go tariff but the new electric car was delayed so swapped to this tariff as it is cheaper, especially as the rates have been lower over the pandemic. I have attached some screenshots as I am…
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Is British Gas X website genuine?
I started a switch 3 weeks ago to British gas via MSE and after hearing nothing I now have a text with a !!!!!! telling me I still have time to provide an opening meter reading (this is the first communication I have had) and when I click on the link it takes me to www.britishgasx.co.uk. When I clicked on Chat apparently…
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Economy 7 meter
Changed to Bulb energy in November since then I’ve had a problem with readings. My statement states 1)day rate 2) night rate in fact it is other way round. Have contacted them several times, even sent photo of meter readable although dark due to being in under stairs cupboard. I’ve had no response worried as what to do…
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Switching is how easy????
Switched (or asked to be) to Together Energy at the end of April. They took money on the 3rd May and have not switched me. I'm paying twice. They said today they had switched electricity but not gas (I asked for dual fuel). Now I cannot cancel and I'm stuck with these idiots and out of pocket. Great advice. Have to go…
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Meter ID mix-up causes big issues
I did a switch back in October 2019 from Ovo Energy to Orbit Energy. At first all was well until the first estimated bill arrive from £3900, made up mainly from gas charges. I do won a conventional 3 bed semi, rather than an aircraft hanger. The first issue was lack of engagement, then no way to raise the issue to Ofgem…
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Bulb Broke Rules and Overcharged Me!
I received the email below today from Bulb: Email subject: We’re refunding the amount you’ve overpaidHi 1882,We noticed we’ve been taking payments incorrectly for your standing charge, which means you’ve overpaid. We’ve fixed this problem now and updated your tariff details, as of 28th May, so it won't happen again. We’re…
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Feed In Tariff Switch
Hi total newbie here, I am due to renew my energy suppliers but we also have solar panels. Do we need to move the feed in tariff also or does the automatically change when I move supplier? Many thanks in advance
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British gas threats
Hi all. hoping some some advice. ive recently moved into a property and received letters from British gas stating I owe them money. they have estimated some usage and placed the property on a temporary tariff for a period of a couple of months. i am not with them, nor have I ever been with them or agreed to any credit or…
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VAT on Utility Penalty Payment
I have jumped too early from one utility company to another and have incurred a penalty payment for leaving early. I accept that. However can they then charge VAT on that payment? £60 is now £72! Is this a common practice? The company is Utility Point and I jumped because they had bad reviews for not paying out at end of…
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Can smart meters be used on economy 7 tariffs?
I have a new house and trying to switch providers. I want to switch to economy 7 but the questionnaire just asks you whether you have an economy seven meter and assumes you want to keep the same status. I'm pretty sure we have smart meters but we have no higher that tells you what's going on. Will we have smart meters in a…
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Tariff for homeowners
Hi. Just a quick question. I found British Gas tariff on Uswitch but it’s for homeowners only. I rent my flat so if I still switch to that tariff would they ask me to provide a proof of the property ownership? I’ve never seen such tariffs and almost switched but last moment saw that it’s for homeowners only. Any advice Is…
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Monthly Direct Debit much higher than 'estimated monthly amount'
Any advice on this? It's not helped by companies being resistant to changing the Direct Debit figure they pluck out of the air. Even if it starts this time of year with the lower energy use first. Is there a list of good companies that don't put a premium on your Direct Debit to begin with and are prepared to change…
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ECO Scheme - Replacement Boiler - EON / EDF / NPower and others
A vulnerable family member has a broken combi boiler and I'm researching into the ECO scheme to get a discounted boiler for them. They are eligible based on the criteria on different websites, etc. I see the main three companies currently offering this are: EON - £395 EDF - £240 (Uses Pacifica / 0800 Repair) NPower - Can't…
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Energy Ombudsman Case - Utilita
Afternoon all I have an Ombudsman case that ruled in my favour back in November 2019 and stated I was due a refund of circa £700. Utilita have contested the decision but shown no evidence to challenge the decision and thus far have made no contact with me, refunded £0 and stopped responding to the Ombudsman. I have asked…
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I can,t switch my gas supplier
I have been trying to swap energy suppliers since 28/01/2020 but the the company's come back with that the national data base has refused it because according to the national data base i,m using 72,000 kw per year when i only using 5000 kw per year my current supplier (bulb) has email them with an up to date bill but they…
