Final Bill from EDF is incredibly high?

FiftyPents

I'm trying to get my head around why my final bill is so high.
Due to an issue with an ex partners name still being on the account, I closed my existing account with EDF, and settled the final payment of £155 on the 1st April, paying for the dates of Oct 2019 to 8th March 2020.
I then opened a new account, and had my first bill, based on an estimate reading, of £90 based on the 9th March to 16th April.
I've since given a final reading, and my total bill, from 9th March to 31st May (84 days) comes to £164.
What confuses me about this, is I essentially moved out of the property to live with my partner on Sunday 13th April. Since then i've been back roughly 5-6 times, with a friend popping in to do some tidying up and cleaning. The boiler was off, everything was unplugged with the exception of the fridge and freezer.
Is that normal? almost £2 a day for gas and electricity combined, but considering the property was 90% unused for basically half of that period?

RelievedSheff

The clue is in your post. You used an estimated reading. You should have used an actual reading.

Gerry1

Without knowing how many kWh of gas and electricity have been used, without knowing the tariff and rates, and without knowing whether the usage is actual or estimated, this is a 'How Long Is A Piece of String?' question.

It's certainly not impossible, e.g. if the fridge and freezer are 150W each and a kWh is 20p, and if the standing charges are 25p/day for each fuel then the bill would be £162.96.  If the boiler has a pilot flame then that would increase the total bill.

Is there a frost stat?  That could have fired up the boiler unless the gas was physically turned off.

FiftyPents

RelievedSheff said:

The clue is in your post. You used an estimated reading. You should have used an actual reading.

Hi Sheff, 
It says in the post above - I have since given a final reading.

brewerdave

Your first payment of £155 for a full Winter of  almost 5 months seems extremely low - did they use estimates to provide the final bills for the period up to 8th March ??

MWT

FiftyPents said:

I closed my existing account with EDF, and settled the final payment of £155 on the 1st April, paying for the dates of Oct 2019 to 8th March 2020...

...I've since given a final reading, and my total bill, from 9th March to 31st May (84 days) comes to £164.

I would suspect that the old 'existing' account wasn't really £155 for October to March as the previous reading was probably a high estimated figure, it seems very unlikely that your monthly cost for energy over the winter period would have only been around £40...

So that is putting an unrealistically low figure in your mind...

Assuming that you closed the old account with actual meter readings then you can do the maths yourself, you have and actual reading for the 8th March and the closing actual reading for the 31st May so the real consumption shouldn't be in doubt, and hence the bill should be accurate assuming they have used the correct tariff information and the bill shows the readings you have given...

Robin9

What was the reading in October - did it have a big letter E against it.

Did you read your meters every month from October to March and give them to EDF?

RelievedSheff

FiftyPents said:

RelievedSheff said:

The clue is in your post. You used an estimated reading. You should have used an actual reading.

Hi Sheff, 
It says in the post above - I have since given a final reading.

Yes but you started with an estimated reading.

MWT

RelievedSheff said:

Yes but you started with an estimated reading.

The estimated reading on the 16th April is a red herring, ignore it.

The total bill from the opening actual reading (9th March) on the new account to the closing actual reading (31st May) is £164.

Petriix

Please can you give us the full information, then we can see what's actually going on... 
Start date:
End date:
Supplier name:
Tariff name:
Gas start reading:
Gas end reading:
Gas meter type (m3 or ft3):
Gas unit price:
Gas standing charge:
Electric start reading:
Electric end reading:
Electric unit price:
Electric standing charge:

burntwood

FiftyPents said:

I'm trying to get my head around why my final bill is so high.
Due to an issue with an ex partners name still being on the account, I closed my existing account with EDF, and settled the final payment of £155 on the 1st April, paying for the dates of Oct 2019 to 8th March 2020.
I then opened a new account, and had my first bill, based on an estimate reading, of £90 based on the 9th March to 16th April.
I've since given a final reading, and my total bill, from 9th March to 31st May (84 days) comes to £164.
What confuses me about this, is I essentially moved out of the property to live with my partner on Sunday 13th April. Since then i've been back roughly 5-6 times, with a friend popping in to do some tidying up and cleaning. The boiler was off, everything was unplugged with the exception of the fridge and freezer.
Is that normal? almost £2 a day for gas and electricity combined, but considering the property was 90% unused for basically half of that period?

Please post a copy of the complete bill you have received (remove personally identifiable info first)

Only with that will we be able to explain the bill to you, else we will just be guessing.

Also post a copy of the previous bill/statement you received from EDF prior to the final one.
(i.e the one with your ex partner's name still on it - but remove that name too)