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High PFP energy bill - pay or bad credit!?
Hi all, I moved house in October last year and continued to pay £80 a month on my DD for gas with PFP energy, I only realised when going through my accounts in March. I called them and then got the readings from the estate agent (it was a rental property). Sent this in. I then got a bill for £800. I called them and said I…
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Want to change energy suppliers but EDF Eco 20:20 metre causing issues
Hello! I am looking to switch energy suppliers. I’m with EDF for gas and electricity & have an Eco 20:20 meter & gas with Blue+Heating Protect Jul 20. EDF tell me it’s not dual fuel and I had many problems trying to obtain a new deal for both electricity and gas via EDF last year. EDF installed the electricity meter in…
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Comparison Sites
Hi. I am new to this forum so this subject may have been discussed before. I have used comparison sites to switch energy in the past. The last time I used it was November 2019 when I switched from eon to Scottish Power. I thought I would do another comparison on a couple of sites and they were tempting results. However, I…
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Doubled Electricity Only Bill
I’m with Octopus energy - Octopus 12M Fixed tarrif When we first set up an account (June 2019) the DD was £36 per month - increased to £47 within 1/2 months. In January we were in credit by £200, and requested this back. Were told this was a mistake, was recalculated and now suddenly we are £200 in debit. Our estimated…
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Comfort Plus White Meter (and similar DTS experiences)
Hi,Does anyone else here have Scottish Power Comfort Plus White Meter (or anything similar)? I'm curious to know what other people's experiences are with it. It seems like there's very little information about these floating around, and I want to try and collate something to help people with these meters understand their…
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Cold Call After Swopping Utility Supplier Throlugh MSE Cheap Energy Club
After having a knock on my door a couple of years ago from one of a team of people saying they were from MSE website and wanting to sign me up to a supposedly cheaper than anyone else supplier (they even had a pad with what seemed to be the MSE Money Saving Club Webpage on it) - smelling a stinky fish I didn't engage with…
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New Build Nightmare (Dual Fuel)
Hi Me and my partner moved into our new house in February having lived with our parents before that. We were told by the builder that our gas and electric were setup with Eon. I know they always put you on the most expensive standard tariff so I started a switch straight away to Scottish Power having searched for a dual…
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Yorkshire Energy Pulled Their Variable Tariff?
anyone else noticed this? Gearing up to switch my lad from SP, just refreshed his uswitch results, and their variable tariff appears to have disappeared :( OK, so only about £20-30 a year less than the fixed, but unusual nonetheless...
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Which electric heaters are the best?
Hello and thanks in advance for any advice. My husband and I have recently bought our first home and it has no gas mains so the house is heated by 30 year old Dimplex night storage heaters. I experienced them during the tail end of winter and they are terrible to come home to after a day's work as the house is cold. Our…
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Boiler Grant company
Hi, has anyone heard of a company called 'ECO3 Energy Saving Solutions'? Just had a call back from them about a new boiler under the boiler grant scheme - they are booked to come to my house on Monday to fit a new boiler, but seem a little too good to be true - I can't find anything about them other than LTD company…
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Shell energy
Hi there, I’m hoping somebody may be able to offer me some advice. My home energy used to be provided by green star energy who have now been taken over by Shell energy. Prior to this, green star told us they had made a mistake in the calculation of our tariff and it was doubled from £30 per fuel, per month to £60 per fuel,…
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Gas vs Electric comparison
I have a 3 bedroom house with a 24kw gas combi boiler which uses about 2500 gas kwh for hot water heating and 9000 gas kwh for central heating.The gas boiler is on its last legs and if it fails, I would have to resort to electric heating only until I could afford to replace it.Is there anyway to get an idea of the…
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Have I jumped the gun
Afternoon, I have a question - this week I received an email from BG putting my monthly dual fuel payment up by 27.5%. It seems they did this based on predicted usage rather than actual usage. During COVID-19 it has been hard to get any response from them even via webchat (my favoured method) and when I did get through…
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Help switching from expensive tariff - new build property
We moved into a new build property in February and were told by the builder that the energy was currently with E-on. During the first week, we attempted to switch from them to Bulb. Bulb said they couldn't find our house on the database and that we should contact E-on to get the property added. We contacted E-on who…
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Has Anyone Had Any Joy Contacting Scottish Power Recently?
My oldest is with SP. They've been totally you-know-what since he bought his place, and trying to sort out their mess we've tried phone (no-go, only if you're going to get cut off or blow up) and live chat on their website (never any availability). What needs correcting the website won't/can't let him, and won't even let…
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Is my meter faulty?
My electric is currently with Eon. I have an economy 7 meter and we have an Air Source Heat Pump. The last time a meter reader came in July 2018 the readings they took were low - 27183 and normal - 61803. Since then my bills have been based on estimates so today I have taken actual readings. Low - 27183 and normal - 74814.…
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OVO Energy and the Default Tariff Cap
We are two persons in a 3 bed detached house which is exceptionally well insulated, with a new high efficiency boiler and plus solar panels supplying us with electricity. We are on the Standard Variable Rate and OVO admit that the price cap does apply. Currently the cap is about £97 per month (bit under £1200 per year),…
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EDF keep changing direct debit
Is anyone else with EDF and found they alter your DD without notification or without reason? I’ve had this multiple times since last switching. My usage is the same and I have to challenge each time. They increase it during summer despite usage going down and always owing me money.
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Broken electricity meter
The digital display on our meter stopped working in March. After reviewing our previous bills, we discovered that from Oct/Nov our usage had trebled leading us to believe that the meter had been faulty for some time. We have contacted our supplier who have said quote” It is really unfortunate that the meter has stopped…
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economy 7 wrong tariff
My elderly neighbour has new style storage heaters and 2 meters. He stays in most days ,even outwith covid time, and retires quite early at night. He has been with an energy company fore a few years since the previous (eversmart i think) went bust. Day rates 32p and 23p and night 14p. Seems v expensive particularly because…
