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Utilita Complaint: Keep Pushing or Accept Derisory Offer?
Hi All, So, Eversmart went bust last summer and I was automatically switched to Utilita, which appears one of the most expensive options out there. They have been pretty woeful from the start, and I have only just (late Feb) got the final 'round up' of my Eversmart account. Given that I didn't trust Utilita from the start…
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TONIK ENERGY - DESPERATELY NEED ADVICE!
I am writing on behalf of a friend. She is 82 years old and self-isolating. Her only family is a daughter who is terminally ill with cancer. For the past 2 weeks her gas meter keeps switching itself off, maybe twice a day, maybe every couple of hours. She has had Cadent out twice and is assured that there is no leakage,…
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Smart meters and supply change.
I am on the point of changing to Eon who want to install a smart meter. If in future I wish to change Supplier will that affect who will take Meon??????
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PV inverter failed over 6 weeks ago no adequate replacement
My PV inverter failed -error message E031- at the start of February (over the weekend of course :s ). On February 3rd I contacted ABB, as the inverter is still under warranty. I was told a new inverter would be coming and it could take up to 3 weeks to arrive to the fitting "partners" who would then get it to me ASAP. A…
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Vulnerable clients & coronavirus
https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19 New emergency measures with the energy industry have been agreed by the government to protect the domestic energy supply of those most in need during the disruption caused by COVID-19. From today…
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3 Meter reading
I have night storage heaters and presume Im on economy 7 tariff. My electric company ask for three readings from me as my meter has reading 1 reading 2 and reading 3. I am being charged two night readings one at 7.2 00p and the other night reading at 16.927. I am then being charged a day reading at 16.927. I understand…
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Gnergy gone
Another one bites the dust, this time Gnergy Ltd Gnergy Ltd, a gas and electricity supplier with around 9,000 domestic customers and a small number of non-domestic customers is ceasing to trade. Read more here: https://www.ofgem.gov.uk/publications-and-updates/ofgem-protects-customers-failed-supplier-gnergy-ltd
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Octopus energy
Moved over from coop energy to octopus energy some months ago. The first problem I had was they doubled my monthly payments from 70ish to over 150, after much struggle to get threw to them it was aggred to lower it to 100 until they got all the files moved over from coop energy. I though everything was fine and have been…
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How do I leave Spark Energy?
Moved into a property last week and can't get hold of them; I want to leave and join Eon as their rate is far cheaper. I've told Eon I want to join but Spark have blocked it. I have the meter reading from when we took possession of the property last week, but they never answer the phone or social media messages, and the…
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Gas boiler query
Has anyone any idea what this could be? We've had gas engineers visit regularly for the past 3 months, but because it doesn't do it when they're here, they have no idea what it is. It can happen at any time, it can happen when the central heating is on or just when the boiler is heating water up. I have my suspicions what…
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Energy
E.ON - Fix 1 Year Exclusive March 2020 . Smart meters are they compulsory with above tarif or can you refuse as existing meters are less than 10 years old??
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Energy firms move to help prepay customers unable to top up due to coronavirus – MSE News
Energy firms are putting in place new measures to help prepayment customers unable to top up during the coronavirus pandemic... Read the full story: Energy firms move to help prepay customers unable to top up due to coronavirus – what to do if you need to self-isolate Click reply below to discuss. If you haven’t…
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Ovo Energy Back-Billing over 12 months of Energy Usage
Hoping someone can help me please... I have been going back and forth with Ovo Energy and they are adamant that they have done the right thing. I was with Ovo Energy from 26 Sep 2017 up until 13 September 2019 paying £129 a month by Direct Debit. After being with Ovo Energy for some time, the website notified me that my…
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EDF Energy to take on iSupply Energy's 190,000 customers – here's what you need to know
EDF Energy to take on iSupply Energy's 190,000 customers – here's what you need to knowRead the full story: EDF Energy to take on iSupply Energy's 190,000 customers – here's what you need to know Click reply below to discuss. If you haven’t already, join the forum to reply.
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British Gas X (Online Only Tariff) - Updated 6th April - AVOID
Hi guys, I have recently switched my gas and electricity over from EON to "British Gas X" which is an online only deal (no contact numbers). I used the MSE tool to make the switch which is due tomorrow and so far everything has been fine. I am interested to know if anyone else has used this provider and if so, what have…
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Tonik Energy Smart Meter question
My current EDF contract ends next month and the deal that
suits me best going forward is with Tonik. I don't want a smart meter at this
point at least (EDF are insisting on one to qualify for their best deals) so
does anyone know if it is a requirement of the Tonik T's&C's? Not mentioned on the MSE energy xfer site.
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Big thumbs up to Yorkshire Energy
A friend of mine is now in 14 day isolation. This could be extended if his partner and children develop symptoms. As he is self employed, he has had to claim ESA and has no idea when he will get paid. This has led him to money worries and he contacted YE today, to see if he could have a one month payment holiday, by which…
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Court Application to Wind Up Energy Company
I am now so incensed at the apparent continued misconduct of my former energy supplier in its failure to repay my credit balance, that I am now considering draconian action.The amount I am owed is slightly less than £100 and is not going to break the bank. I am however disgusted at the way it is totally ignoring it's…
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Emergency Funds / Hardship
Hello, I don't want to be one of these people only adding to the fears and stress that this virus is already causing.. But I can see a local group has been set up to share information to Facebook users amidst concerns. I assume this will have been taking place in a lot of places around the UK and one of the recent concerns…
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Green-problems with website?
I recently moved to Green, got an email saying statement ready which as its only second one I am keen to see, received on 12 March but haven't been able to log on to the website since to check it no reply to enquiry either anyone else had problems?
