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I'm a new Yorkshire Engery Customer (starting to regret it already)
I switched over to YE on 24th Jan. Have made first DD payment of £62.99. Meter readings submitted on 24th too. Logged into my account on Friday to find my balance of..£39.62. Logged into account today to find balance of £33.43. Tried to call them twice today, spent over 1 hour on the phone. Starts off at being No. 23 in…
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EON pre-payment to credit meter swap
I'm a first time buyer and bought a flat, and when I moved in 3 days ago discovered it was a pre-payment meter which I do not want and was not told about! I called E-on the supplier to switch it but failed the credit check as I've never used my credit card, I've never had an over draft or been in debt I've just always used…
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Flood damage
Hi all, We have recently experienced flood damage in our home which has lead to us not being able to live there for at least 6 months. Our insurance company has found us temp private accomodation for the duration of this time. We are now in the process of changing address, and contacting the relavant utility companies to…
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Supply Not coperating with move.
I am speaking on behalf of my daughter who has long term health and mental conditions. May of last year she moved into a new council property, the property when built was under an agreement with the building company AVANT, which was Scottish Power, after a few weeks she wished to move her Gas and electricity to Bulb,a…
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Warm Home Dscount
HI - has anyone received their Warm Home Discount yet? Last year I received it on Jan 17th when it was First Utility - its changed to Shell now and so far not been paid. I have tried asking them when it will be paid but they say they don't know. I know they say its paid up to March but I could do with it sooner. Just…
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E-on rides roughshod over loyal customers
There must be thousands of E-on customers in this same position. In 1965 when I built my house, atomic energy had just been invented and the government, who owned all electric companies, was concerned about the waste of electricity during the night when nobody wanted to use it. So they decided to encourage builders to soak…
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Direct Debit on switching supplier
Just switched supplier switch completed on 27 Jan, there is a debit of £13 on the old supplier account (it's the winter period) and they've taken February's direct debit which I assume they'll hang onto until the final bill's worked out, maybe 6 weeks, I've asked for it back though happy to pay their estimate of £13. This…
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Edf electricity no usage 12 months
We changed to Edf in dec2018 switched from green energy, everything went ok,paying just over £100per month gas/electricity, meter man came to read meter. Turns out he couldn't get a electric reading so we have now £1000 in credit They had engineers visit said cant change meter non in stock 3 months ago. We want change to…
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Scottish power - increase DD
Scottish power have increased my monthly DD without my knowledge - are they allowed to do this ? I am currently almost £180 in credit and that's without WHD payment !
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Stuck with my energy suplier
Morning, I am after a bit of advice as I feel I am stuck with my current energy supplier. I am currently on a prepayment meter wanting to move on to a monthly direct debit. The problem I am having is the energy supplier I am currently with (boost) don't offer this service, I have tried to move supplier twice once to Bulb…
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Energy home efficiency help
Hi all, I want to make my home more energy efficient but I don’t know who to talk to, to help guide me on what I need to do in the house. Are there companies who come out and help or do energy providers provide some sort of service? Any help or advice would me most welcome. Thanks in advance!
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Duplicate thread, please ignore.
Thought I was editing it!
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Electric-only differs from dual-fuel but both quotes are from Outfox
I'm an ultra-low fuel user (have solar PV, live on own etc) and have just got these quotes from CAB https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-a-better-energy-deal/switching-energy-supplier/ If you put in 200 kWh for gas (achievable if winter fails to arrive!) and 750 kWh for electricity (East…
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Yorkshire Energy - debit balance with no bills
I went live with Yorkshire Energy on Wednesday 29 Jan. Today, I look at my account and see that I have a debit of £7.78. Check the bills section and no bills have been added. On the 29 Jan, it said my next bill was due 29 Feb and to give a reading within 5 days of this date. I can only assume that my first bill was due on…
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'Your fridge is the most expensive item in your house to run'
You thought that your heating system was the most expensive item that consumes energy, closely followed by your immersion heater, tumble dryer, kettle etc? Well, it turns out that we've all been hopelessly wrong ! According to Gulf, it's the fridge ! They think It consumes around one-third of the total energy in your…
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EDF Smart Meter Breakdown
Hi Everyone, For years I noted the monthly gas and elec usage using a nice app called meters. 3 Months ago I switched to EDF and they happen to offer smart meter upgrades so thought 'why not'. Not been impressed so far. The display unit does not hold power unless plugged in, seems battery is duff so need to get around to…
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Scottish Power Comfort Plus Control
Hello. I need some advice on electric heating, water, and tariffs. My wife and I moved into a two-bedroom flat that is all-electric powered and I am looking to work out how I could save money on electric bills, as it looks like it could be about £130 for one month. First of all, we have storage heaters. There are three…
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EDF have admitted their mistake
We had a pay as you go smart meter fitted in December, and almost straight away me and my partner noticed we we're having to top up more often than when we had a prepayment meter, so alarm bells we're ringing so we contacted EDF, and they said we have had to change your tarrif due the one we we're on doesnt work with smart…
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Economy 7
I want to get rid of my economy 7 meter, and get a single rate smart meter. This isn't possible through comparison sites, and i can't find a company that is installing smart meters in my region (Lincolnshire) Does anyone have experience of this change that can offer any advice, please? Thanks.
