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Coin meter is costing me £10 a day. What should I do?
Hi, I recently moved to this flat that has a coin meter installed. But its costing me almost the same amount as the rent. Its a small studio flat with no gas connection so everything is electric. I live alone and use the electric oven in the morning for making breakfast and once at night for dinner. Other than that the…
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Government ECO scheme boiler
I have been looking up information on the governments ECO scheme to get a free or heavily subsidised boiler replacement. I receive Personal Independence Payments (PIP) and my boiler is estimated to be around 12 years old, may be older and I'm a home owner. From this it seems I qualify. Regarding the boiler, its a Glow Worm…
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Fridge/Freezer
Wonder if someone can help me. According to my handbook, the estimated usage of my fridge freezer is 263 Kw per year. This works out at 721 w at day, or around 3 w an hour. My daily base use is 90 w an hour, so deducting the 3 w, leaves a base use of 87 w. If this is correct, I cannot see how my router and two TVs (on…
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Energy Club: tariff disappeared
Hello, I'm with Outfox the Market and thought I get an up to date comparison, but there's a bug. I'm on Zapp! September - the invoice says just "Zapp!" and that existed when I had my last comparison but now the Energy Club website doesn't have it anymore and shows "Gas Tariff: Tariff Not Found" and "Elec Tariff: Tariff Not…
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moving house do i need to sign up with previous owners suppliers?
Hi everybody can i switch suppliers as soon as we move into our new house or do we need to sign up with the previous owners supplier and then switch? thanks Mark
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suppliers
Hi, my energy supplier "Zebra" is not on sites list- what do I do?
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Searching for Zero Standing Charge Energy
If anyone can help me to refine my search accurately I'll be grateful. I search (using several different comparison sites) for Gas and Electricity with Zero Standing Charge because I am a low user. When I key in my present fixed tariff the comparisons always say that I am paying more than my present dual fuel £25 per month…
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Troubleshooting Extraordinary High Gas Use
I live in a 4 bedroom bungalow with 4 bedrooms and 2 reception rooms. I've been monitoring the gas use in the house for several years now on behalf of our landlord who pays the bill. Each year during the winter the gas use spikes as expected, however the actual amount of gas used far exceeds even Ofgem's estimate for high…
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turning down gas heaters
where is the best place to turn gas heaters down 1turn down at the heaters or 2turn down at thermostat in the hall
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tariffs with no standing charges (day rate)
E say there price tariff don't not have a standing charge, but having had several phone conversations with them, they say one thing then another. So bad customer satiation Any other companies that don't have a standing charge day rate please?
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Bills have tripled in my business
Hi I have recently taken over a business where the electric bill has gone from £370 per quarter from before I took over to £390 per month. This was after I have renovated the business removing old inefficient appliances and replaced them with newer, more efficient ones with some appliances even being scrapped altogether.…
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Unusually large gas bill !!!!
Hello all, after some googling I'm seeking some initial opinions. My daughter bought and moved into a flat at the end of February. Flat is about 15 years old and is a modern duplex, so on two floors (first and second with a ground floor flat below). They have their own front door with stairs on the ground floor, leading up…
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Energy Complaints & The Ombudsman
]I have written about the issues we have had with our gas in other threads. To summarise: * Moved into new build house and there was an issue with the gas meter. * Understood supplier to be EON and rang them in January to resolve, they advised they could see the issue and it would take around 6 weeks to resolve. * Rang…
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Have been paying three months of SVT due to gas meter switch error
I switched from my old supplier with the most expensive SVT to a new supplier on a fixed deal for gas and electricity back in April. However I've just had a huge bill from my old supplier for gas and it turns out the gas meter they switched was the one in the flat below mine rather than ours! According to the new supplier…
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Green Star Energy ordered to pay £60 per customer compensation after renters left unable to...
Gas and electricity supplier Green Star Energy has been ordered to pay £350,000 after it failed to update its records and issue welcome packs to 1,829 new tenants, meaning they were unable to move to cheaper tariffs or access their accounts...Read the full story: 'Green Star Energy ordered to pay £60 per customer…
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Switching to Octopus Energy - Or not as it turns out
Hi all I recently decided to switch my gas and electricity from SSE Hydro to Octopus with the energy club comparison thingy estimating an annual saving of over £300 - result. All was in place for the switch to take place this week originally, but as Octopus require a month's advance payment on your bills, I opted to delay…
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Hot tub running costs
We're looking at getting an intex (inflatable) hot tub for around £400. Does anyone own anything similar who can give me an idea of how much they cost to run. Thanks
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E10 Complex meter (dual MPAN heatwise) - Which supplier?
I currently have an electricity supply as follow: One MPAN that supplies my heating and hot water for 10 hours everyday, and another MPAN that supplies everything else 24/7. As I understand, hardly any suppliers are willing to take on new customers with such meter (or would charge twice the standing charge). I am currently…
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EDF debt collection
Hi everyone, I had an account with EDF energy in 2014 in a houseshare I used to live in. Last year I got a letter from a debt collection company (Lowell) claiming that I did not make the final payment on the account and they have been chasing me for it ever since. As far as I am aware the account was payed off and I wrote…
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Eon getting rid of some tariffs
I have just been informed by Eon that they will be getting rid of some of their tariffs later this year which will effect one of my rentals. The change gives my tenants three options with what tariffs remain which means a 40% increase in price at the very least going on past usage. Anyone heard the same and what are you…
