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Small business account
Some time ago SSE suggested that I should move the electricity account for my stables to a small business account (it is not actually a business - just a private yard - but they thought it would be a better deal). I've now had a letter saying that I had failed to terminate my contractual arrangement, which was due to renew…
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Fixed energy quote or stay pre pay
Hello so for almost 3 years i have been using a pre payment meter but ive moved into a new flat and my meter is in a communal cupboard up high which is a pain to keep topping up. I was looking at fixed electricity rates and was so confused on a comparison website I got this quote: Personal Projection: £797.98 Monthly…
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Utility Point Ltd - Anyone using them?
OK, maybe I'm getting way too savvy, but a few Switching websites are offering deals by a recent energy supplier entrant called Utility Point, which was issued its OFGEM license about six months ago - my parents can save £280 per annum if they change from their present First Utility service to a 'fixed' plan offer by…
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No gas supply - meter faulty!
Hi all So I got home from work on Friday and found my boiler not working. Error code says no gas supply to my property. I check my meter and it just says xxxxxxxxx. My plumber advises that the faulty meter is to blame for lack of gas supply. I call SGN who say they can’t help and I have to call my gas supplier. I call Avro…
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Epc incorrect can I reclaim ?
Hi does anyone know if my rented flat epc is incorrect can I claim the extra electricity charges back from property agent? Certificate issued in 2009 of grade d but I started to rent in 2018 and have had huge elec bills and damp issues. Certificate is now due.
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Green Star Energy - don’t go there!
This crowd have to be the worst energy supplier ever! Don’t touch them with a barge pole. We switched via Energy Club 2 years ago. Despite the Ombudsman ruling against their billing and customer service, they are still threatening debt collection agencies!
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Advance Direct Debit Payments
I’m reading that there’s energy suppliers who are demanding advanced direct debit payments in their T&C., for example I read that Toto takes a month in advance which means that your first payment on signing up a contract with them is double the amount. My personal view on this, is that it is a very risky practice from the…
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Charge for cancelling final Bulb direct debit?
Hi. I changed to Bulb credit meter a few weeks back. I was previously on smart pay as you go with BG. I've decided to go back to BG as I hate the thought of not being in control of my gas and electricity bills. May sound strange and more expensive to some but it's personally how I feel. I was going to cancel my direct…
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Transferring meter funds
Hi everyone so me and my girlfriend are moving property’s and I have just seen on our gas and electric meters we have still quite a lot of money on the meter and I was wondering if there is any way that I can transfer this to our new property in anyway because it seems a big waste of money. Thanks
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Combismart
Wondering what people think of this little gadget. Reduces the hotwater flow to 3 litres a minute, thus saving water and gas, until water heats up. Do they work? https://www.savewatersavemoney.co.uk/products/view/38494/combi-smart.html
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Nibe Air Source Heat Pump or Combi Oil Boiler
Hello, I am faced with a difficult decision. I have ripped out all my old storage heaters and had a quote on both a Nibe Air Source Heat Pump and a Worcester Bosch Heat Slave 18/25 Combi Oil Boiler. The Nibe is a F2040-12 and estimate I should be able to get over £5000 back from the RHI payments over 7 years. The install…
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Electric Boiler
Hi, I'm really struggling with my electricity bills and I'm looking for some advice. I've not long moved into a small 2 bedroom home with my partner that is all electric. The property did have storage heaters but we have removed these and replaced with water radiators and a new Aztec boiler. Our first few bills were very…
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Better Energy Any Good
I am thinking about a switch to Better Energy,I am hearing only good things about them. Anyone had a bad experience to share?
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Spark Energy
Hi all, During our mortgage application, we have found out that Spark Energy has put a mark on my partners' Experian report for an open account balance of £11 which has been in arrears for 5 months, even though the account closed in 2017! We have spoken to Spark and they have confirmed that the account is settled and no…
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Moving house a month after fixed price ends
Hi all Just after some advice as I'm not sure what to do, my fixed term tariff with Scottish Power ends on 30th April, I'm due to move house on 26th May, I don't want to pay over the odds when my fixed rate ends and normally I would fix again, what are my options here does anyone know? Thanks!
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Reverting back to eon
Mil has a smart meter fitted by eon approx 3 years ago. She has since changed supplier to sp, Contract about to finish with sp we are looking to go back to eon, will the smart meter become live again?
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Brilliant Energy - I switched before they went bust, but have not received a final bill
We switched to Eon, just a matter of days before we heard BE had gone. I had submitted my final reading and believed that they owe us in the region of £200. We were on a fixed tariff. Eon has confirmed that they are our new supplier, and they have received the first direct debit. What do I need to do, to go about getting…
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Affect Energy - end of Fixed Price Tariff
Great company - taken over by Octopus - a not so great company. My fixed tariff expires end April, Affect email me in March with new tariff details. Affect website forwards you to Octopus website. No new tariff information on Octopus website. Send email asking what tariffs on offer. No response. Ring 2 days later and as a…
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No quarterly bill received after 7 months
I switched to Great North Energy in September 2019 on MSE's recommendation and opted to pay quarterly by cheque. Despite sending them regular meter readings I have not yet received a single bill after 7 months. I’ve emailed several times and have been awaiting a response from my latest communication for five days. Although…
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British Gas - Closed Account Final Bill Problem
I'm hoping someone can help me a little here. I moved out of my house back in December 2018, I closed my account with British Gas, well I thought I had. I told them I was leaving the property and didn't need to set up a new account as I was moving home until I had bought a house. That was literally it, I got a letter…
