-
Out fox the market 75% increase!!
Hi, Last week I had an email from outfox the market advising of a price increases. My new estimated cost for the year was £402 (I'm a low user. I live on my own and only really sleep in my house as I'm out all day and most evenings). This is based on my usage for the past year. I currently pay £38.66 per month via direct…
-
Appealing Energy Ombudsman Decision
Hi all, I'm hoping I can get some advise from the knowledgeable and experienced folks here. I, like a few others, am very unhappy with the bog standard, half arsed response I've had after making a complaint to the energy ombudsman. To set the scene; we moved into our property in July 2017, after trying to switch to a…
-
Query regarding cancelling a direct debit
Afternoon, LIke many others with Outfox The Market I've just been e-mailed to say my prices are going up 50%. I'll be switching straight away. My question is, my account is currently in credit with them. If I cancel the DD, presumably this will affect their ability to pay me that money back?
-
Outfox The Market Direct Debit changes
MoneySavingExpert.com Insert December 2018: You might like to read our latest news story: Outfox the Market customers vent fury over energy bill hikes Back to the original post... We switched from Eon to OTM on late May of this year. Our monthly debit is £100.21, we are currently £370+ in credit. Our monthly bill is £50-70…
-
Warm home discount
Over the last three years through First Utility my mother has easily qualified for the above rebate as her earnings are under 11850 pa, however having changed to Bulb she has received this response to her declined claim. Unfortunately, if you don't fit the criteria found at this link: https://bulb.co.uk/warm-home-discount/…
-
Eon harrassment re smart meters
Since taking on a 1 year deal with with Eon in August 2017 they and their associates constantly bombarded me with literature emails & telephone calls urging me to have a Smart meter installed. I threatened to report them for harrassment and it went quiet for a couple of months, until today, when I received another text…
-
Smart meter for Energy Club
I have a Smart Meter which was very useful as it let me know whether the boiler was working and if anything had been left on. It was installed by BG (I think!!). I then switched to NPower and as expected it did not work. After a year I am coming to the end of my fixed rate with Power and wondered how you can tell which…
-
Best time to switch
Hi Guys, been on here for month now looking who to switch to from Scottish Power. Tried haggling with them, no joy, so decided to leave after 20years approx. My fix ends dec 31st, but can leave anytime now without penalty. When is the best time to switch ? I always read my meters and send in my readings at end of month…
-
Avro energy
I am a member of MSE energy club and decided to take the clubs recommendation and change from EON to Avro to save some money. On the 10/10/18 Eon took £167 DD from my account as they were due to do, but on the 11/10/18 Avro took £133.74 DD, although they weren't due to start supplying until 20/10/18. Two large payments…
-
ESB Energy
ESB Energy doesn't exist in the Cheap Energy Club menus. Too soon?
-
Npower website
Been problems for nearly a week now. Can't send readings or update anything. Most incompetent company I've ever known in my 52 years, absolute clowns.
-
Disappointed
I am the first to admit that I don't fully understand everything about utilities, bills and all that goes with it. So when somebody / a website advertises a switching service such as this and promotes stories of people having saved 00's of pounds in doing so, naturally I am attracted. In reality though, what has happened…
-
Our power
I joined Our Power last year for a 1 year fixed deal contract and had a smart meter fitted, since then I have received 1 statement, I have phoned and emailed multiple times and contacted their complaints department. I know I'm in credit and after a phone call in September did manage to reduce the monthly DD. Our current…
-
Anyone Used Look After My Bills?
Hi, Has anyone used Look after My Bills? They were the company on Dragons' Den that claim to switch you to the cheapest tariff for free every year. Can't actually seem to find any independent testimonials, which is concerning. Does it work? Has anyone saved cash or found there was no big difference? I figured there would…
-
High Electricity Usage, HELP
Hi, I'm Laura and I'm new to this :eek: I'm due to change energy tariff on 3/12/18 so have been looking around for cheaper prices. With our usage over the year, and the increase in energy prices, I'm being quoted £81/month cheapest. I live with my girlfriend in a small mid terraced, 2 bed house and looking at the figures…
-
Is it time for the Cheap Energy Club to be renamed?
As there is no such thing as cheap energy, is it time for the Cheap Energy Club to be renamed?
-
MSE Cheap Energy Club - changing from Economy 7 to standard
Hi I have just moved into a house that has an economy 7 meter (2 dials on the electricity meter.) I'm not sure why, as there are no storage heaters here. At my previous address, I was on an Economy 7 tariff and so had that on my profile for comparison at MSE Cheap Energy Club. I have just called Scottish Power who are the…
-
was my previous electric meter faulty?
Had smart meters installed and my current electric use is £76.65 from Oct 10th to Nov 12th. (33 days) The electric for the 9th Sept to 9th Oct was about £90. (30 days) if anything, with the colder weather, darker nights, we have used more electric using the tumble dryer a lot, more lights on, etc. I can't see how we have…
-
Big Switch 12 - number 4 on the fixed tariff list?
I'm a little confused. I realise that everyone's results are different, but how can the Big Switch 12 supplier only be number 4 on the list of cheapest fixed tariff options?
-
What a con !
2nd time now this has happened. Did a comparison back in May, gave my previous years energy usage, top supplier was Tonik, switched to them, they set the direct debit amount at £68 (I have solar panels) which I thought was too cheap. It’s now November, I’ve never been asked for a meter reading yet they have now calculated…
