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Gas & Electric Meters Changed Without Permission
Hi All, I changed to Usio before their collapse and agreed to a smart meter. Everything seemed fine until I needed to take a reading from the meter cupboard when I found out they had also changed both meters! Both meters seem to have started at zero and I don't know the final readings from the old meters before removal.…
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2 bed flat - full electric - which supplier should I go for?
Hi, I moved in to a new flat about a month ago - 2 bed, all electric, well wrapped, 10 years old building. I am single, working professional, so will be at home evenings and weekends. I found out that the current supplier is Scottish Power, so was planning to stay with them. I tried to get new tariff through uSwitch but…
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Switch after switch
Good evening. Let's begin with my short story. Two weeks ago I bought and move into a property which is supplied by British gas through payg meters. I called them to register and after I asked them if I can get the credit meters. They told me they will have to run a credit check, which I didn't pass, probably because I…
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Electricity Bill is too high - Meter Readings increasing
Hi, I am posting this to seek some help on saving some money on electricity Bill. I recently moved to this new 1 bedroom apartment and i made a switch to Bulb as my energy supplier. The first bill i received is of 95£ a month including standing charge and VAT which seems to be very high. Since we are out during the day…
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Switching whilst in the middle of a switch?!
I am part way though switching my gas supplier whilst keeping the same leccy supplier. My leccy supplier has announced a price hike so I am now better off doing a switch to a dual fuel supplier. Can I instigate the new switch now or do I need to wait until the first switch completes. I can't just cancel it because the…
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Amending Terms & Conditions, vs the law
Anyone know what the legal requirement is for energy suppliers when they amend Terms & Conditions? With the ongoing mess with OFTM I noticed a change in their online T&C compared to an older copy I have. This is one I downloaded myself as they never send customers a copy. I assume this is so they can amend it at will and…
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Advice needed on elecric rates set by Landlord re: coin meter!
My landlord has recently increased the KWH unit on the coin meter in my flat, by 2 pence, along with upping the daily standard charge by 3 pence. Therefore it’s now 20p per KWH & 28p for the daily std charge. He has not informed me of this increase!! (The git). If it wasn’t for checking the meter I wouldn’t have known.…
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Yorkshire energy
Hi Guys, anyone had dealings or even heard of Yorkshire energy ? New on the block.
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Scottish Power prepayment 'debt'
I had duel fuel from Scottish Power, the gas meter was a credit meter and the electric was pre payment. I have a long running history of difficulties and complaints with them. I finally came to an agreement that I could change providers. The changeover went ahead on Tuesday. Prior to this, I had rang Scottish Power re the…
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One account = one user login = one account holder
WE can login to our SHARED gmail account with as many usernames/passwords as we like WE can also login into the same SHARED First Direct bank account with our individual logins but we can't set up a JOINT utility account. This is because ALLLLLLLLLL utility companies are still living in the 80's and simply cannot think…
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Utility warehouse alternative?
Can someone point me to an alternative to UW. I am looking at being a broker to offer clients energy, phone and home insurance.
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Utility Warehouse
I moved into a new housing development just before Christmas last year. Eon installed smart meters in all the properties. I joined Which? recently and they rated Utility Warehouse as the best energy provider. I phoned UW on more than one occasion to double check that they could use my smart meter which they said they…
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Winter Fuel Allowance
Can anyone please advise me if the Winter Fuel Allowance has been reduced this year. I have just received a letter stating I will be getting £100. I got £200 last year.
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Spark Energy Over charging
I moved in to my property in March and Spark energy were already the suppliers. Ever since I have been paying around £100-£140 with the odd bill last month of under £50. I am a one person, don’t turn my heating on most days and I am out half the day. I don’t often use my laptop, I charge my phone and only cook once a day…
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Npower website
Down for a week now. Unable to send readings. Clowns won't be getting any money for estimates on an account that is supposed to be under review.
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Change my details energy club
Hi I am trying to sign up to a cheap energy club deal, however when i get through to the screen to transfer it holds an incorrect phone number. Not even an old one of mine, just a random one. I cant find anywhere in the energy club where it will let me change it and it wont let me over type either. Any Ideas? thanks Janet
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Hive, should I?
SG are offering me Hive fully fitted for £125. Should I take them up on their offer? At present I have a Bosch Digistat thermostat.
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Energy provider - EDF or Scottish Power?
Hi I have just done a price comparison and these 2 come out best for me as I approach the end of a fix with nPower. Nothing much to choose between them on price - standing charge identical, SP £19 more for gas, EDF £11 more for elec. A drop in the ocean either way as both will save £400 off the (enormous) bill we'd have…
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Spark Energy Misses £14.4M Payment
BORDERS electricity and gas supplier Spark is in merger negotiations, having missed a £14.4 million renewables obligation payment, with its chief executive claiming the UK Government’s price cap has caused “chaos” in the sector. Spark, which has around 297,000 energy customers and employs more than 400 of its 430-strong…
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Cheap energy club
Ok so cheap energy club is showing Enstroga as my best option saving me £12 a year on the Autumn Attraction tariff. I have to go to their (Enstroga) website to switch but the tariff is different to what it says on cheap energy site. The diff is 12.747 per kWh on cheap energy club and 14.92 per kWh on Enstroga site. Any one…
