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Could not agree more. Switched to them in July and unable to open an online account. I am just biding my time and will take them to ofgem for compensation. They keep promising to fix the issue but dont. Will switch as soon as I can.0
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Will be doing the same. I've got photographs of readings they removed and others they changed to suit a ridiculous bill. The one reading went backwards even.0
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Since 2014, since managing to get away from NPower, I have said that I would rather live in a tent, then have them as an energy supplier.0
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They're that bad that I would consider any advice that suggests switching to Npower as rank bad advice. However cheap they pretend to be.0
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