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New build flat burning through energy
Hi, I moved into a new build rental flat a few months ago. One of the reasons we picked new build was for the energy efficiencies this brings (and they promised)...except we're using an insane amount of electricity! Due to the contractors being a-holes we were originally stuck with Ecotricity and 2 months & 1 day of…
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Help! Do we owe this money?
Hello, We have just received a letter from a bills splitting company (Huddle) they claim we owe them money for gas & electric, however we never set up with them. We are happy to pay the suppliers directly (we have not paid anyone for utility bills yet) however are we liable for this bill? The company likely charges…
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Fixed or Variable rates?
Am in the process of finding a new supplier for my Gas and Elec. living in Bedford, 4 bed modern detached with wife & 2 teenagers(Gulp!) usage of 19240kwh for Gas & 5160kwh for Elec annually(Gulp Gulp!! lol) Currently with Iresa flex4 fixed 12mth ending mid march. MSE comparison is showing Tonik as the cheapest at £1264pa,…
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Is this an anomoly or am I now saving money?
I used to have a 32 inch LCD TV with flourescent backlight and now I have a 49 inch 4K LED TV which I have had for a week. I read my meter every week and I normally use 9 - 10 kWh of electricity a day. After puting my readings into my spreadsheet for the past week I have used an average of 7 kWh of electricity a day. Is my…
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MSE News: Energy regulator launches...
The energy regulator Ofgem has opened an investigation into small gas and electricity provider Iresa’s customer service...Read the full story: 'Energy regulator launches investigation into Iresa' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Letting agent changed our energy supplier
Hello, i've joined the forums after reading quite a few posts that are similar to this one. So, we (me and my partner) signed a tenancy agreement to rent a property on the 13th. The company providing the gas and electric for the property was EDF and so on the 13th we signed up with EDF so that we could switch supplier. We…
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3 months to set-up scottish power account
I moved into a new flat 3 months ago. The incumbent power company was Scottish Power. After a little while waiting for them to contact me, I contacted them to set-up my account. Had nothing but issues since. A brief summary:- * For some reason the agent switched the energy supplier the day before I moved in. * Something…
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New to paying energy bills - help please
Hi. I’m new to paying energy bills. Got our quarterly bill from British Gas for electric and gas - £466.33. We live in a small 2bed house, work full time, do like to keep cosy. See below usage, does this bill sound right? Gas: last meter reading 19307 This meter reading 20023 Electric: Last meter reading day 60264 Last…
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Add your feedback on energy supplier Brilliant
This is a feedback thread on energy supplier Brilliant Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
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Getting my credit from the Coop energy
Hi looking for advice. I left the Coop and went to dreaded EDF, went live 11th Dec. EDF asked for meter reading 9th Dec and my last bill from the Coop was the 19th Nov with £231.82 in credit. Then my last payment was £89 on 27th Nov taking it to £320 credit. I have rang up 12 times asking for my finally bill to be told…
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Faulty boiler causing high gas bill. Who pays??
So I've posted on here recently about a huge gas bill. It's a long story. But... One of the original suggestions from edf was that it may have been a boiler fault. If that is true and a fault in the boiler caused this, would I be liable for this or would it be the landlord? Thanks Stu
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Are Eon allowed to guess how much a bill is?
I recently had an issue with Eon, I have 4 accounts with them for my business ( yearly i spend anout £12k), one on a property that admittedly payments had slipped on and I had a letter saying if I did not pay I would be cut off. So I Paid the bill. A few days later I get a call from a neighbour saying that a man is outside…
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Quick question re comparing tariffs
Help! My freetime tariff is finally coming to an end and I have been running comparisons. BG tell me my personal projection is 3715 kwh pa elec and 85kwh pa gas. The one saving most money is through Solarplicity (£229 pa) and the next is Scottish Power (£186 pa). However, are Solarplicity any good? Is Scottish Power any…
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Who is my electricity supplier?!
Hello all, I moved into a flat in October last year. Relatively new property, but not new build, other people had lived in it prior to me. I got my move in pack from the management company, which said the electricity supplier was British Gas. They also supplied a picture of my meter, which had a tag with my flat number on…
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Flow Energy Final Bill through the roof
Ok so we moved out of a 1 bedroom flat we lived there for 10 months from 1 april 2017 to 30th Jan 2018, i was paying £64 per month for electrix but flow now claim my final bill i need to pay them an extra £777!!!! i have attached a copy of my metre readings from when i moved in to when i moved out, I am so lost on what to…
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Look after my bills
Does anyone have any experience of this energy switching company? Is it safe to give them my bank details?
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2 months electricity bill = £830
Hi folks, I live in a 2 bedroom all-electric flat and have done for almost a year now. My flat mate moved out in November and passed the account with Scottish power over to me. He claims our electricity bill was roughly £60/month. At the same time my brother moved in so there are still 2 people in this flat. The first bill…
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Transposed meter readings
i recently moved into my mums house to look after her and my stepfather she is 78 on two crutches and he 77 and has dementia last november my stepfather received a bill putting his direct debits up from 57 pounds to 297 pounds which obviously upset him and caused him to be abusive i calmed him down and said i will find out…
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Help re Gas company
Hi, My gas company have let my gas account go into debit, as they said they'd increase my direct debit last August. They failed to do so, and I have just noticed. They are only starting the increase from next month. Is there anything I can do, or is it my fault and I just have to pay the debit. I know I've used the gas, so…
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Deemed Tariff - EDF - can we challenge?
Our supplier was EDF (we have now changed and very quickly). We moved into our new house in August 2017 and were put onto a deemed tariff. To be fair to EDF, my partner did call them when we moved in and we were informed that we were on a deemed tariff. My partner also said that we would look into switching supplier. The…