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Door to Door MSE Canvassers
Does MSE have door to door canvassers asking to see homeowners smart meters & getting them to switch gas/electric companies? Several in our area to day claiming to be from MSE & showing ID? Thanks
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Another Collective Switch Misses the Target?
I have just received details of The Daily Telegraph/Energy Helpline’s latest collective switch. Sadly, it misses the target by a margin. A simple comparison between the collective switch (£751) and Tonik v10 shows a cost difference of £62 per year. There are of course other suppliers that are cheaper than Tonik.
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Dimplex Quantum storage rads
Posted this elsewhere: Hoping to replace my old outdated storage heaters(3) in a large house. The reviews have been mixed and having just visited a friend who has just had them installed, I am not that impressed and he seems to think that they are not that efficient. Anyone got any thoughts on these storage heaters? Are…
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Another Spark Energy Complaint
I've recently moved to a new property where the letting agency was YourMove. YourMove have a deal with "spark energy" where, by default, "spark energy" takes control of the utilities. More interestingly, they stick in the tenancy agreement that you must remain with them, which I know not to be enforceable anyway. So within…
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Electric usage has quadrupled, what to do?
If anyone could help I would really appreciate it. I used 1500KWH of electric May 2016-May 2017 The reading that EDF took in February and my reading taken yesterday were classed as too high and so they have refused to take them. Instead they have guessed at a number. (why? no idea) However the reading I took yesterday is…
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Moving house
We are moving house on Friday so need to give final meeting readings to Scottish Power. However, on their online form, they ask for the new address and how we would like to pay for future bills. The new house is currently on a pre-payment meter (possibly a smart meter) with Utilita. Will Scottish Power just transfer across…
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Change meter to move supplier
I was with ovo / boost which was good to start with - Got a smart meter which is meant to help to bring usage / bills down, all good to start with until it changed to boost the. Their prices got ridiculous - went from 70-80 per month to £130. I decided to move supplier and to get a credit meter, none of the smaller…
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Help!! Doubled electric bill economy 7
Hi there. I am with flow energy have been for a couple of years, my normal usage has been between 30-45 a month dependant on time of year.. as we have storage heaters. Have expected a small increase in bill due to baby in october but have just checked my online account and from.my meter reading my bill was £91..!!!!! It…
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Problem Solve with me.....tracking energy use....
I need some heads from other energy regulars.... Helping a neighbour get to the root cause of an energy use/cost spike.... She mentioned to me that her bill one month Dec/Jan was suddenly enormous. She has an E7 set-up. So, I went over expecting the usual; estimated bills, underpaying direct debit, poor use of E7 during…
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EON caught wrongly telling customers they NEED to
BIG SIX energy firm E.on is falsely sending letters and texts telling their customers they “need” to upgrade their gas and electricity meters to a smart meter. https://www.express.co.uk/news/uk/918388/EON-shambles-smart-meter-government-11m-scheme-OFGEM
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HELP!! 2 MPAN numbers
Hi, I’m needing some advise and help :-( I have an ongoing saga with NPower and wanting to change my meter, I will explain a little of the ongoing issue. I live in a property that is all electric with a pre payment meter Apparently I have 2 MPAN numbers and since 2011 apparently they have not charged me for one of the…
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Energy Charging
Hi I am looking for some advise - iv been talking to CAB and local councillors aswell to try and sort this. Nov 2017 my electric meter was replaced - and since then they have came back accusing me of meter tampering. The energy company contacted the two billing companies i have been with for the past 2 years, and between…
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Comparison Errors
Why is it so difficult to compare suppliers ???? Currently with Flow Energy, last 12 months was £855, i do a search and cheapest is One Select, says i'll save £162 and cost for the next 12 months will be £780. If i then click on the link and go to their site i get completely different amounts. From their site i get -…
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Heating allowance
Can anyone tell me the age you have to be to claim the heating allowance for 2018-2019 I can't find it anywhere
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Ebico Paper billing?
Anyone know if Ebico offer paper billing? I'm asking for someone else who 'must' have quarterly paper bills through the post.
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MSE News: Energy price cap must be introduced
An energy price cap must be introduced by next winter to stop millions of customers being ripped off, a committee of MPs has said...Read the full story: 'Energy price cap must be introduced by next winter say MPs' Click reply below to discuss. If you haven't already, join the forum to reply.
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Getting rid of a "Complex Meter"
I have a Heatwise with Economy 7 set up, this is a "complex meter" which seems to mean that the energy companies don't have a clue how it works and I'm trapped with over priced tariffs and a very poor excuse for customer service. What it actually gives me is "normal" economy 7 for my general electricity, so lighting…
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Is this energy bill higher than average?
Hello I'm helping my Mum with her energy bills and she is currently with EDF fixed until September 2018. She lives in a 1960's 3 bedroom semi and is at home most of the day. The loft was insulated a couple of years ago. She had a new central heating system (boiler and radiators) fitted last year where the combi boiler is…
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HELP: using SSE token meter but getting Spark bill
Very odd situation. My bro first time renting. He inherited SSE Pay as you go meter, which he was happy with. The agency gave them a bunch of papers to fill in order to change names on the energy / water bills. Of course they filled the papers. After that they started getting estimated electricity bills from Spark!!! But…
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MSE News: Ofgem to trial collective energy deal
Energy regulator Ofgem is to trial a collective deal for 50,000 customers who haven't switched for more than three years - but you needn't wait to save. ...Read the full story: 'Ofgem to trial collective energy deal for 50,000 customers who haven't switched in 3+ years'' Click reply below to discuss. If you haven’t…
