-
Scottish Power - Boiler Care/Cover - AVOID!!!
Hello! Just a quick message here, as I don't have time to recount the full details. (That would probably take me a full day in itself!) I'm wondering if any of you readers have any experiences of Scottish Power's so called Boiler Care? I'm growing increasingly frustrated on behalf of my poor Mum who's been covered with…
-
Catch 22 for Energy Club
How do I sign up for Energy Club when I don't currently have any utility suppliers? We live on a narrowboat but will be moving to a land address in Wales later this year and want to get the best deal. If there is a thread for this, apologies, but there are sooo many!!
-
NPower
Thank you to all who have welcomed me to the website! A short (ish) question really about the electric energy supplied to me by NPower. My Limited Company had been removed from the Companies House Register and ceased to trade, in fact, never traded at all. It was internet based as it was home-based too. I have received a…
-
Switching twice in a year - cashback?
Hi, I'm considering switching my gas/elec twice in one year. Do you get cashback twice from energy club if you do so. I'm factoring cashback as part of the savings to be made.
-
Energy supplier
I changed my energy supplier last year and they saved me nearly £200. My question is that the same supplier is now offering me to lock into a new 2 year deal to fix the price in case the costs of energy goes up. So does anybody have a clue as to which way prices are going towards over the next 2 years and if so roughly by…
-
Spark Energy
Hi Do I have to just accept what I am being told, that I am stuck on a tariff £300 more than I could be paying, or what can I do? ____________ Long story, I got an email saying they can switch me from payment meter to direct debit and that I will not only save lots of money but that I will get £50 fro switching (been a…
-
Energy bill - daft question alert!
Hi all, Until recently I paid my energy bill as and when I got the bill, however a few months ago I switched to direct debit. We have just got the first bill through since doing this, and due to it been winter it is slightly higher then what we have paid through the direct debit. Do we now pay the bill of what is…
-
Better Energy - no contact
On a gas-only fixed 2-year contract. Anyone else receiving no requests for meter readings and no quarterly statement? My fourth statement is overdue. They have failed to produce two of the previous three until I phoned and prompted them. Last time, after my prompting, the statement was nearly a month late but was for the…
-
Annual usage
Hi, With e-on at the moment and due to possibly switch before my fixed tariff is up next month. I gave e-on a reading to get an up to date annual usage from them based on my reading, but they have said that until the yearly time comes up which is after my cut of switch date then they cant give me it. I have had one from my…
-
Do I have grounds for a complaint to? UTILITA
Hello! This is a long one so sorry! lol Im looking for advice regarding a complaint I want to make against utilita. Im not really sure what to say to them as I never usually complain about anything I'm usually of the view mistakes happen but last week really left me quite angry. I have smart meters with utilita and a week…
-
safeguard tariff cap
just spotted this , lots of offgem links but cant find basic info I have prepaid meters and qualify for warm home grant , presently with SSE with asking/applying assist me I was with ebigo , alas the setting of max tarrif closed them down (as such) and I now find my duel fuel has rissen by £200 per year
-
Safeguard Tariff
http://www.bbc.co.uk/news/business-43022840 More government interference which is out for consultation and which will require a change in the law should it go through. Government has announced plans to allow data sharing with energy companies of people who are on certain benefits. According to the report, those identified…
-
HELP! Cannot contact Coop Energy for emergency
My electric meter exploded yesterday afternoon, it has big gash, the front literally melted with smoke coming out of it! I had to call the fire services to make it safe and the power distribution network on 105 who then just disconnected the power cable coming from underground and said it is not their responsibility to…
-
Tonik Energy positively Green v.8
Be aware if changing to this supplier that the date your 1 year fixed rate begins is the date you apply to change and not the date your current contract expires. I'm only getting 11 months with this supplier.
-
EDF wont give us a smart meter...
Hi, We moved house in November and brought our existing energy deal with us (as it was the cheapest through the energy saving club :) ), but EDF firstly said that the smart meter might not be compatible with our house (?) the next excuse was they didn't have enough smart meters, then they are not installing them locally at…
-
Energy Switch Fail
So I joined the collective fix via MSE to switch duel fuel to Octopus Energy on 4 February 2018. I've just been in touch with them via their twitter feed to find out why I've not had a welcome pack yet. My application has errored - it seemed to think I wasn't a domestic supply. Anyway the customer services team are all…
-
OVO energy and Polar EV charging
I feel very angry i am with OVO energy and on there website they give you the option to become a member of Polar EV free for 2 years, what they dont tell you is that if you take them up on there offer they then automatically change you OVO energy pricing plan to a higher cost plan than what you are already on, so you save…
-
Looking To Switch Energy Providers
I'm currently with Robin Hood Energy and my fix term is ending on Feb 23rd. Once this ends we will go on a different tariff and also has exit fees of £30 per fuel. I'm also looking to leave as during our year with them they switched us to variable payments even though we wanted to pay a set amount each month by direct…
-
Moving Supplier
Couple of questions. I'm moving from SSE to EDF in March apparently that's when my move is for. Questions. Do i need to pay the exit fees before the transfer happens. And will my existing meters work the same or do they need to be changed?
-
EDF Crazy Estimates
Are EDF Bill estimates correct? Currently £80 Per Month for dual fuel, but they estimate yearly cost as £20,000! How in earth can a 3 bed room house with no heating outside of Nov-March with Solar Panels have that kind of estimate? Also, it seems on every bill they refund a certain amount of money, for some strange reason.
