Energy bill - daft question alert!

[Deleted User]

Hi all,
Until recently I paid my energy bill as and when I got the bill, however a few months ago I switched to direct debit. We have just got the first bill through since doing this, and due to it been winter it is slightly higher then what we have paid through the direct debit.
Do we now pay the bill of what is outstanding or does it just get taken off the next direct debit? We are with good energy if that makes a difference.
Thank you!

Smodlet

Unless your contract with Good Energy (?) states otherwise, there should be no need for you to make any additional payments unless you build up a certain level of debt on your account. At this point, most companies would increase your DD amount rather than demand payment though you have the option to pay the excess in order to keep the DD at its current level. HTH.

[Deleted User]

Thank you so much. Im assuming since the bills will go down as we come into spring it should level out. Thanks for your quick reply

Smodlet

That is generally the idea, yes, that usage rises and falls over the year, the supplier estimates how much they think you will use over that year and divides the cost by 12 to reach a monthly DD figure. If you stay with a supplier for more than a year, they can use your historical data to estimate future usage but in the first year, with all the variables to factor in (weather/home improvements/changing usage such as working from home) their calculations can only ever be estimates. And you are very welcome.