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Outfox the Market - Monthly Statements
Has anyone with Outfox the Market successfully been receiving monthly statements online? I've been with them nearly two months and still no statements show up on the Hero Hub, despite regular meter readings. Their FAQ says statements will be "viewable before your specified direct debit date", which clearly hasn't happened.…
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Wayleave Agreement
I have been contacted by a company called Sherwill Drake Forbes regarding a wayleave agreement for electricity apparatus on my property. I have a wooden pole & stay for low voltage electricity & I agreed for SDF to contact the supply company, Northern Power Grid (Yorkshire) on my behalf. SDF have now written to me stating…
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New Chair Wanted for Ofgem
“The Office of Gas and Electricity Markets (Ofgem) is a non-ministerial government department and an independent National Regulatory Authority, recognised by EU Directives. Its principal objective when carrying out our functions is to protect the interests of existing and future electricity and gas consumers. It does this…
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renewable energy without standing charge
Hi All, Hope you can help in a search I don't seem to have much luck on. I am currently looking for a green energy provider which doesn't take standing charge in its tariff. I found Solarplicity, but they only offer green electricity and not green gas, and I am looking for a dual fuel solution. Any advice? Thanks
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Paying twice for energy
When you switch how can you ensure you don't end up paying twice? I started my switch from the coop to Tonik in January. It was at same time I was to provide the coop with my latest readings which I did. I was in credit by quite a bit but shortly after all my online figures disappeared from their site. Though l did do a…
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Ambiguous address...A nice way for a firm to block
Will keep this as short & to the point as possible, with Scottish Power been with them 3 years plus, last deal was Help Beat Cancer fixed till 31 Jan this year. I got my money saving expert energy club email to remind me my deal was ending, Avro Energy deal was comparable to the SP deal that was ending. I gave them a phone…
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Updating storage heaters? Fischer Future Heat?
My mother lives in a flat in block for over 55s. They've all got old-style storage heaters on Economy 10. They are pretty useless as they stop giving out heat in the mid-afternoon when Mum needs it. Her bills are also very high too. I want something that's easy to control and cheaper! Some of the residents have updated…
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Economy Energy charged wrong tariff
Hi Just curious if anyone else has the same problem. I signed up to Economy Energy in September 2017. Switch actually went OK. Online Fixed tariff for 12 months. Received the first bill in February 2018 and noticed that the bill was calculated using the more much expensive Evergreen tariff. When I rang customer service…
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Standing Charge or Unit Price
When looking at energy companies what is the best part to look at to save money, The standing charge or unit price? I'm a bit confused. Some offer cheaper standing charge, but unit is much higher. Some advice be good. Thanks First time switching energy companies....
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single person daily electric usage too high?
Hello MSE fellow members, For Monday to Friday, I use microwave (750W) for 2 minutes, 2000W kettle for 2 minutes just to warm up the water in the morning. daily mobile phone charging. For Saturday and Sunday, I cook (ceramic cooker), watch Now TV on a 60 inches TV with a 5.1 surround sound system. Electrical appliances: An…
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Switch to my Current Supplier?
My fixed tariff is ending in a few weeks and I've had quotes from both my current supplier (Scottish Power) and from uSwitch. On uSwitch there is a tariff for SP that is not shown on the quote from SP. I assume this is a deal exclusive to uSwitch. The standing charge is the same on both quotes, but the price per kWh for…
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Energy Suppliers that deal with two MPAN numbers
Dear MoneySavingExperts My father is trying to switch his energy supplier, but has hit a snag which I'm hoping someone here might be able to help with. He lives in an old property with two metres and two MPAN numbers. His current provider, NPower, has a computer system configured to deal with such a situation and he…
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Is my electric Economy 7 meter faulty?
Hi, I need advise please! I have an Economy 7 meter - an A.C Watthour meter connected to a Radio Teleswitch. I'm concerned that both low and normal rates are changing at the same time. I've never checked this before, and if it's faulty it could have been going on for years :( . I've just switched to Ovo, and have posted on…
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electric contract
ive been with npower since June 2016 and the unit price was 11.23p.12 month on and the price is now 23.23p.Can they make such a big increase?.We are on a 3 year business contract and ive Been told I can't to come out of the contract is this right even though nothing has been signed?
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Scottish power fixed March 2018
Hello My Gas and Electricity Scottish Power fixed tariff is ending 31stMarch Have started doing some checks for a better deal The best I can see is with Scottish Power , its called "Super Saver April 2018 " Have logged into my Scottish power account and they are offering a fixed called "Online fixed energy price April 2019…
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Is E7 worth it for our lifestyle?
Hi all, We moved into our current house over a year ago and when we moved in it had a E7 meter installed. With our initial provider it was used as a standard meter but when we switched to Scottish power it was reverted back to a E7 meter. At night we sometimes put the dishwasher on and the washing machine but apart from…
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How do I get money back from an Energy Company
I switched to LoCO2 (now Solarplicity) a few year's ago. After a year or so with them, I realised I was over £200 in credit and asked for a refund. They stalled for months before offering me £100 back. I said that would be a start but actually wanted the whole of the £220 back. After a few months, they still hadn't given…
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Boiler serviced and now no heating :-(
Hi All, I have just moved house and had British Gas out to give the boiler a free service. The boiler was working 100% until then and had been installed by a BG engineer approximately 5 years ago, (it's a Vaillant Eco pro something). However, following the service I now have no heating although hot water is working fine.…
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Looking at Breeze energy, any reviews ?
Hi I'm coming to the end of my current deal with Sainsburys energy Feb 28th and am looking into Breeze. Only reviews I can read are on their facebook page. Just wondered if anyone on here have any experience with them. I've not got a lot of time left and I was hoping one of the big size would come up trumps first , but…
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cheap energy club problem - gas only
When I select Gas only, EDF tariffs don't come up (except standard) My elec is on a 2 year fix, and don't wish to move it. This happens alot. EDF are quite happy to supply me Gas only. I can't get the £25 cash back. And CEC don't get the payment either. I can't get cashback with uswtich. I'm rarely into cashback, but…
